We have owned a time share at PB Sunset Beach for the last 5 years and Love our vacations every year . What stands out the most is the friendly staff . We had a reunion at the Main pool this year with the staff who remembered us . It was so much fun and we appreciated them as much as they appreciated us like family !. Daniel , Roberto, Pablo, Angel, Rudolfe. Ramon they all took care of us and if they saw us and it wasnt there station at the pool they let our waiter know if we needed something they worked as a team and are Outstanding ! Daniel even carried an umbrella & stand from another area for me because I can't be in direct sun all day and I didn't have to ask . We never go anywhere else because we love our resort !
Its would be helpful if there were more carts & cart drivers these Men worked very hard and always very friendly

We went here for a week and thoroughly enjoyed it. Views are spectacular no matter what room you have. We were in building 24 and had a gorgeous sunset every night . Service is excellent - attentive, courteous, friendly . Facilities are beautiful. Multiple restaurants, 5 pools, room service and everything well maintained. Poolside restrooms were kept so clean!! Our unit was like a one bedroom condo with 2 full baths and if you love a deep soaking tub you will be very happy here and luckily they aren't jetted so no worries about cleanliness. I was totally impressed with this facility. No you cannot go in the ocean from this beach and once you see and hear the magnitude of the waves you know why . You can still layout on the beach though and it is a nice big area. Oh! And I cannot fail to mention all of the whales we saw!! Lastly , the spa rocks! Although it is smaller it does not lack in amenities or services. Dulco gave the most wonderful Swedish massage that I went to her twice!

The only thing I could suggest to Pueblo Bonita is to beef up the Internet. It was sluggish at best and at these prices, I think they can afford to give the wifi for free. Besides that, great place.

Highly recommend this place and I'm super picky!!! You can tell from my other reviews... Great job Pueblo Bonita! We will be coming back !

We traveled to PB Sunet Feb 22-Mar 1& traded in thru RCI for a 1 BR Presidential Suite in Bldg 33. Taxi's run about $50-$60p/p, shuttles $22-$28/pp from the resort, van up to 5 is $110 one way prices. Check-in was a breeze, no one in line, however the room was not available unitl 4pm, so we went to the adult pool.
Grounds are in beautiful bloom and well-maintained throughout the acres this resort covers. You have two options to get around while on the resort, 1) by foot up, down steps on cart paths, 2) call for a modified golf cart (fits 6 max). We did both, but cart arrival times vary from 1 min to 12 mins depending on the time of day. Yes very hilly resort to stroll around the grounds.
Room was 1 Br with 2 baths, nicely appointed, clean, well maintained except the frig was old-old but worked fine. Nicely stocked kitchen with coffee pot (no coffee). Balcony was very large with 3 chairs 1 lounge chair & 2 small beverage tables. Maid service was once a day with complete cleaning of the room, patio, trash & towels. We had a few glasses & they washed them too, we tip the maids well they deserve it.
Pools- there are 6 of them, Adult, Kids, Main, Sky & 2 regular pools. They are scattered throughout the resort which is nice, however you may have to walk a bit if not near one, this is a large reosrt. Sky pool is a must at least for sunset, setting high on the mountain with a beautiful view of the Pacific Ocean. Pools are clean, fairly well maintained (few tiles off on one pool), chairs are a premium, if you don't get there early you won't get a chair, this does vary by pool, main pool where activities are is very crowded early in the day. The Sky & Kids pools are fairly busy during say 11am-3pm. Activities are water volleyball, water areobics, bingo, beach vollyball, wine tasting, & cooking classes.
Beach is long, deep and very clean along the Pacific. This is a no swimming beach & they actually post guards during the day in white clothes making sure you don't get near the water. The issue is undertow, large waves at times, & riptides. Best swimming is at PB Rose the sister resort at Medano Beach in San Lucas, take the free shuttle bus.
Dining- didn't eat any dinners at the resort (all in San Lucas), ate all lunches at the pool snack bars which were pretty good & moderately priced for a resort of this calibur. Ate most breakfasts in our room. San Lucas restaurant recommendations are: Sunset da Mona Lisa, Los Barriles, Los Deseos, Mis Suenos, The Office, & Mariscosa Mocambo. Note we used the Los Cabo Guide "Prepaid Vouchers" at all of the above restaurants with no problem, paying $65 USD for $100 USD of vouchers to use at many restaurants in the area. Best part is if you don't use them they are refundable within 120 days of purchase, can't beat 35% off.
Transportation to town: They have a Mercedes Motor Coach (44 pass) shuttle from PB Sunset (at Coffee shop near Sky Pool) on the hour 10-10pm daily dropping only at PB Rose on the edge of San Lucas (about 5 blocks from Marina Area). This is free, but you need to make reservations at either the Lobby Bellhop or Coffee shop near sky pool, they wouldn't let us call in, you will get a voucher to ride time, day, room #, & can only do 24hrs in advance, still a good deal, otherwise a taxi will cost $12-$14 one way. Don't foreget to book the return trip back to PB Sunset on the 1/2 hrs. They do offer free shuttles to Pacifica next door 9-9pm daily (these are vans leaving the coffee shop also).
Currency is the peso about 12.6 when we were there, exchange at the resort was about 11.6-12.0. They take USD all over San Lucas.
Bell Hops were extremely helpful, friendly, courteous & always smiling. Of course they like the tips so they know the game!
Timeshare Presentation was offered at check-in (Welcome Breakfast is another name for this) & they start out at $200, I went to $400, ended at $330 in resort credits. Took about 2 hrs (US time) with a nice US citizen doing the presentation & tour. Not a hard sell & very resepectful...but it all matters on who you get! We did not buy.
Securtiy was very good throughout the resort, not really noticable, but this resort is also very secluded from town & has many gates getting into the resort. We felt safe walking day & night.
Sunsets are the best at a) the beach b) sky pool c) a cruise (we did the Sunset Cruise "Rissilena" via on-line very happy with the food, captain, mates, whales many of them & nice sunset).
Internet is available in the room for a fee ( I think $12/day) & free at the La Nao Restaurant near the main pool or at the Coffee Shop near the sky pool. Bandwidth is very slow so be patient.
Food for the room is avialable at Walmart, Costco or Sam's Club on Route 1 (main drag into San Lucas), pretty Americanized for the most part, very clean & helpful.$15 taxi ride one-way.

Note ... this is a rather long and train-of-thought review. However, I believe it might give you some insight should you choose to explore this resort. This is the first review I've written ... ever.

1. We reserved a room a year in advance through RCI and, when the time came, traveled 3,000 miles to get there. Problem #1 - when you do get there, you are completely at the mercy of Reception. They make a big point about how they can't (and never) guarantee choices of rooms or buildings (except to owners, of course). That doesn't leave a lot of choices for RCI customers, believe me. What are you going to do ... go somewhere else?
2. Find a map online of the resort showing building numbers and locations of key facilities. Hard to do, but worth it. Not because it will change anything during check-in, but it at least gives you an understanding of the lay of the land BEFORE you get there. You can then at least try to communicate in an informed way. By the way, the numbering scheme is as follows: The first two numbers stand for the building, the third number for the floor and the fourth number for the room. So, 1752 is Building #17, Floor 5, Room #2.
3. This resort is built into the side of a small, ugly desert mountain. The only flat terrain is side-to-side. Stairs (if you're an in-shape walker) or 24/7 frequent golf carts are your only choices to move around. The first week, we were in Building #15 and we're walkers. We also generally don't take elevators. To give you an idea of the layout, starting at the beach, I counted 210 stairs to our room with fairly steep roads/paths in-between. Building #15 is only about two thirds up the mountain but it's on the same "level" as the lobby, gym, main bar, reception, etc. La Nao (the main buffet restaurant) is 180 stairs back down towards the beach -- one way. Try that round trip 2-3 times a day. And before I forget, do yourself a favor and always make reservations. You can do it the day before and it's worth it when the hordes show up.
4. Before I go any further, let me say that I did rate this resort a four star destination and that my major problems with Pueblo Bonito revolved around Reception. The attitude of these front line people is marginal, at best. My wife and I aren't very demanding and are normally quite polite, believing you get better results from a carrot than a stick. But that depends on how we're treated. Get past Reception and get settled, lace up your walking shoes and, with minor exceptions, you should be generally pleased.
5. After much prior debate, we chose the all-inclusive plan for several reasons: Although we aren't big eaters, the plan had several perks -- among them was use of the gym. We also took advantage of a slightly discounted RCI special rate from $115 a day per person to $105 -- saving $140 per person over two weeks. Here's a quick breakdown (per person, per day) of some of the basic expenses if you do NOT choose the all-inclusive plan: Breakfast buffet (M-Sat): $20. Dinner buffet: $30-45 depending on the theme of the day. Sunday brunch: $45. Small bottle of water: $2. Glass of house wine: $8. Frozen drinks: $10-12. Shrimp cocktail and salads: $12. So, an average food day per person would be at least $100. Plus, the gym costs about $18 a day. You're already at $118 and counting. Note: You can even choose the all-inclusive for as few as 3 days and do something else the other days. Of course, if you buy 6 days in a week, you get the seventh free, which factors out to be another $118 savings per person per day.
6. The alternatives are to shop & cook for yourself, pay a la carte, or take a $40 cab ride ($20 each way) to Cabo and eat out. Shopping also requires taking $40-50 cab because the resort won't let you take groceries on the free Cabo shuttle (which also requires a reservation both coming and going). Housekeeping charges an extra $10 a day to wash dishes, by the way.
7. Yes, internet is available everywhere on the property -- if you want to pay about $16-17 a day. Free internet is available (when operating) outside the Manila Bar, next to the La Nao buffet restaurant, near the beach and "main" pool. It's also available at the Sunrise Coffee shop near the top of the resort. A couple of observations: The internet is not always available, and when it is, the speed seems to be determined by the number of folks using it. Wi-Fi on phones works the same way.
8. Ah, phones. It seems that anyone who has a Verizon account is out of luck at this resort. Period. Now, if you have AT&T, that's different story. That's because AT&T has a monopoly on the area, we were told by the marketeer who gave us a tour. Except for e-mail, our only option was to use Skype with very random, and usually unsatisfactory, results.
9. Marketing Tours - For supposedly two hours of our time, we were offered $200 off any Spa charges and $200 off any additional food and beverage charges not included in the all-inclusive. More on that in a minute. If I remember correctly, one of the units we were shown had a list price of $37,500. We were made an initial offer of $27,500 by taking an old timeshare of ours off our hands (which we had off-handed valued at $10,000), and went all the way to -- are you ready? -- $8,000. Luckily, we had a brief period of time where we could jump on the internet and Google Pueblo Bonito marketing. Big red flags!
10. We were told by the marketing guy that RCI customers are only allowed to come to the resort every five years because it's so exclusive and they're looking to expose the resort to more potential customers. Given their supposed plans for expansion -- golf course, villas (Stage 2, of course - Stage 1 is sold out), etc., they need all the customers they can get.
11. The all-inclusive package is not all-inclusive. Anything you buy from the stores or delicatessen is not covered. Nor is the Sunrise Coffee bar. Nor the gym and spa. Nor Frida's, the elegant restaurant located in the big Reception/Lobby building. Nor certain brands of liquor.
But, as far as we were concerned, still a deal.

My wife and I are not party people. The town of Cabo holds nothing for us. We went in one afternoon and couldn't get out soon enough. We also visited the other Pueblo Bonito resort in Cabo called Rosé (like the wine, not the flower). They had the "B" team on that evening when we tried to visit one of those restaurants (also included in the all-inclusive plan, by the way). Far less friendly and helpful than at Sunset Beach.

Bottom line: A nice resort if you didn't have to travel very far ... and you don't mind stairs. But there are too many other great resorts much closer to the East Coast that are on flatter ground to make us ever wish to return. Overall, when we could forget about Reception and the occasional resort computer snafu's (like, "I'm sorry, but we have no one listed for that room number you gave us." Or. "Our computer only shows 2 people in that room, not 3." Or, "Your plastic entry key doesn't work? Oh, it must have been voided for some reason."

The staff (not Reception) are mostly friendly and helpful, the shrimp cocktails are killer, the breakfast buffets great, the coffee good. the rooms are nice, the views stunning (we saw several whales almost every day) and the waves at sunset are mesmerizing. And the "Quiet" pool was the better choice for us. No techno music pounding and no one hassling you to join the volleyball game or basketball tournament. Plenty to enjoy no matter what your preferences. Oh. And you can drink the water. They have several desalination plants on site and get their water straight from the Sea of Cortez.