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“Nearly perfect vacation” 4 of 5 stars
Review of Pueblo Bonito Sunset Beach

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Pueblo Bonito Sunset Beach
4.5 of 5 Hotel   |   Predio Paraiso Escondido, Cabo San Lucas 23410, Mexico   |  
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Hotel amenities
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45-50% Off All-Inclusive
Ranked #20 of 66 hotels in Cabo San Lucas
Oakley, California, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
“Nearly perfect vacation”
4 of 5 stars Reviewed February 20, 2013

We just returned from a two week stay at Sunset Beach. We own at Emerald Bay which we also love but traded to Sunset because we enjoy the activities that Cabo provides and because of some of the negative press Mazatlan is getting of late.

We stayed in an Executive Suite and our friends travelling with us stayed in a luxury Suite. Both rooms were in great spots to watch for whales throughout the day.

We found the rules for saving chairs at the pool are completely ignored and on my last morning when I wanted an hour of pool time, every chair was occupied with a magazine or flip flops. The towel hut was not even open yet. So, I found a chair that looked good, placed the magazine on the table next to me and enjoyed. After an hour and a half when it was time to leave, the seats around me remained "saved" and unoccupied. The staff should do a better job of monitoring and removing these items so those who do wish to enjoy the early morning pool hours are not left waiting for those who prefer to have breakfast or sleep in to finally decide to show up.

Had dinner at the Bistro one evening and the Sushi must have been bad. It was too spicy to tell at the time but shortly after dinner, I had a strong reaction and my friend did as well but not until the next morning. I am recommending the sushi at Solomons Landing at the marina instead. Quite excellent.

We love Sunset Beach. We don't mind the Time Share presentations because of the benefits we get - free tequila, nice credit to the room bill and it doesn't have to take that much time if you don't want it to. Our friends left after 90 minutes having enjoyed a nice breakfast and cocktails along with a tour getting them acquainted with the resort.

We hope to see the rooms updated with some fresh furniture and flat panel TV's would be on par as well. I did find that they bring you a robe to use if you call and ask for one.

We will be back. Two weeks is the perfect amount of time for us to stay there to enjoy all of the things we love such as EcoCat for snorkeling and sailing, Ocean Riders for whale watching, Buccaneer Queen for their sunset cruise. We plan to spend more time at the marina and plaza next time. So many nice restaurants there to check out. We love love love Cabo.

Room Tip: It all depends on what you like. If the sunset is important to you, request a room higher up near th...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (815)
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English first
Malverne, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2013

My wife and I owned 2 properties in cabo,we needed to downsize because of the lack of vacation time do to work.Our other property is at mendano beach,ok, but not nearly as relaxing as Pueblo sunset.We plan on going back in Feb of 2014,to fix our mistake.What I miss most is the great view you get from every room,especially the spectacular view from the skypool.You also can't see whales from mendano beach because it's so busy with cruise ships and jetskis.Every morning we would see dozens of whales from our room at Pueblo sunset.Please forgive us.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Orchard, Washington
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 20, 2013

Stayed Feb 9th thru the 16th. I don't know how anyone can write a subpar review on this magnificent property. Everything was 5star, the service the food the overall ambiance was outstanding.... Glad I bought here and will be back in April. Top Notch!!!

Room Tip: A little tip goes a long ways!!!
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Sunset Beach, responded to this review, February 20, 2013
Dear Petroron,

We really appreciate your positive attitude! We're very pleased to hear you had an excellent experience during your stay with us. Don't forget to contact us before your next visit.

Looking forward to see you in April!

Best Regards,

Jose Ernesto Coppel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 19, 2013

My husband and I recently returned home after spending 2 weeks at this resort. While some areas definately need improvement and / or updating, we still very much enjoyed our stay and we look for to our trip back again next year. We stay in a Junior Suite and while they are modestly furnished and in need of new furniture and an overall upating, the room was very clean and well kept. Daily housekeeping was very good. We prefer to stay in building 26 or 27 as there is great whale watching from this building. We enjoy spending our days at pool 26. Omar is in charge of the pool area and makes every day a good day for anyone who spends time here. He is friendly, efficient and very personable. On Omar's day off, Fidencio fills in and also does a great job. It's a great place to spend a sunny, quiet, and relaxing day. The Happy Hour's are great. Try out the Omar special sometime at this pool too! In the evening we enjoy spending our time at the marina, downtown Cabo, or one of the restaurants at the resort. The two Happy Hours in the evening at the resort are also a fun way to relax and meet new people. This a a fun place to stay and by making a few changes it will be an even better place to stay.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Sunset Beach, responded to this review, February 20, 2013
Dear Gale,

We would like to thank you for your comments and for taking the time to review us. We're very glad to hear you enjoyed everything about Pueblo Bonito Sunset Beach. We'll make sure to pass your recognition to Omar, thanks to customers like you we have excellent and motivated staff who strives to keep our guests satisfied at all times.

Best Regards,

Jose Ernesto Coppel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2013

My husband and I just returned from this resort on February 9, 2013, after spending a week there. It is a beautiful resort set up on a hill overlooking the Pacific Ocean. We only used one of the pools every day. We did venture down to the main pool one day and found it too croweded. No seats were available there. The sky pool is very beautiful, but quite lively. The Sky pool has a magnificient view of the sunset and everything else for that matter.

We had no complaints about our room. It was lovely and large. We had an executive suite, which had 2 full bathrooms. The bed was very comfortable.

We purchased the all inclusive plan because we aren't very adventuresome with going into town to eat. The food was very good at The Bistro. The pizza was mediocre though. The lunches at the pool bars were very good. Try the Bella Linda Salad. Quite tasty. The plan was not too expensive. We drank a lot of frozen and mixed drinks and beer that week so it was good for us. We didn't have to wait for happy hour to enjoy our beverages. It was nice to just go to the restaurants and try new things without worrying about the cost. The food seemed very pricey if you paid al a carte. (breakfast bagel and cream cheese was around $8.00.)

The view from our balacony was great. We sat and watched whales morning and evening every day. That was a real treat.

The golf carts were ok. We stayed at the Luxxe in Playa del Carmen last year and they do the same thing. I guess we didn't get much exercise last week. The carts are a pretty good plan for transportation there.

We like to go into the ocean, so we probably won't go back just for that reason only. Overall the resort was beautiful and we had a great time. The service in the restaurants is a little slow, but we chalked it up to the slower lifestyle in Mexico.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Manitoba, Canada
Top Contributor
103 reviews 103 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed February 18, 2013

Pueblo Bonito Sunset Beach is in a very picturesque setting, on the side of a mountain overlooking the Pacific Ocean. We had a 1 br 2 bath with views of the ocean from our terrazza. We saw whales swimming etc right out our door. The suite was spacious and marble floored. The kitchenette was small and the appliances a little worn. To get around the resort you either had to use their golf cart system, or walk/climb. From our building to the roadway to the adult pool, I counted 93 stairs, and that's only part way up. It was a similar hike down to the beach. The beach was wide and was a good hike especially to the east. While the food services we tried were good, they were not spectacular, and seriously over-priced. You're somewhat captive when you're there. Speaking of which, P.B. does provide a free shuttle to one of their 2 downtown beach resorts, P.B. Rosa. From there it is a good hike to downtown Cabo and the Marina. And then, there was the time share presentation, which stretched into close to 3 hrs even though advertised as 90 minutes. Too much pressure and too much of my vacation time wasted. The staff were all very polite and helpful, but all in all, if I had the choice again, I would not return to this resort.

Room Tip: We were in building 10, and it served our purposes fine.
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2013

Timeshare owner since 2008, was scared to return this year based upon recent reviews. Pleased to see that most of the issues noted in the negative reviews of late were not problems. Improvement opportunties are; They do need to fix the main pool hydro area and the hot tubs, jets are weak except for the bottom/middle which is a waste. There are a few areas in the resort with normal wear and tear that need to be fixed. Water aerobics were way too "light", used to get a decent work out doing them. They no longer provide coffee in the room or robes. I think for timeshare owners who SSB is their primary location that these ammenities should be provided as they were when we purchased. Did not do the all-inclusive so no comment. Personally I wish they had not opted for going AI, I much prefer the regular restaurants, menu's and service levels. There are fewer golf carts than in past years, but only had one very long wait. They seem to change the rules each time we come, I wish they would publish changes so we can be aware. Shuttles to Rose fill up fast, book the night before if you want an early one (changed item).
Positives; grounds remain beautiful and we were not approached other than at check about attending owners update meeting. Very responsive housekeeping for additional towels/pillows. Rooms were clean and furnishings in good condition. Thankfully we did get a suite location in the area we requested. Our guests were very impressed with the resort/accomodations and just loved it there.
Bottom line - we thoroughly enjoyed our time at Sunset and are looking forward to returning. If ownership would fix a few things PBSsB could return to its first class status.

Room Tip: Depends upon your preferences. I've never had a bad room there.
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Sunset Beach, responded to this review, February 20, 2013
Dear Lester,

Thank you for taking the time to express your concerns and experiences that you had during your stay. We are happy to hear you had a pleasant and fun time at Sunset Beach, and also that you enjoyed your room, the grounds, the views and that your guests also loved spending time in our resort. We would like to apologize for any inconveniences that we may have caused you, but we'll make sure to pass your comments to our Member Services Department so they can evaluate your concerns in the future.

We'll be looking forward to welcome you and your guests anytime soon!

Sincerely,

Jose Ernesto Coppel, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pueblo Bonito Sunset Beach

Address: Predio Paraiso Escondido, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Cabo San Lucas
#16 Romantic Hotel in Cabo San Lucas
#17 On the Beach Hotel in Cabo San Lucas
#18 Family Hotel in Cabo San Lucas
#20 Business Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Pueblo Bonito Sunset Beach 4.5*
Official Description (provided by the hotel):
Situated on the western side of the tip of Baja, overlooking the Pacific. The resort's 50-acre site and expansive private beach provides guests with a uniquely tranquil and secluded setting. As you pass through its gates and gaze upon the endless stretch of pristine coastline, you will know that something special lies ahead. Bathed in light from sunrise to sunset, this refuge of luxury is the ultimate destination for romance and seclusion. ... more   less 
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Also Known As:
Pueblo Bonito Sunset Beach Hotel Cabo San Lucas
Pueblo Sunset Beach
Pueblo Bonito Sunset Beach Resort
Pueblo Bonito Cabo
Pueblo Bonito Sunset Beach Cabo San Lucas, Los Cabos

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