The apartment, the 180 degee views, the beds, the restaurants, the pools, the quiet, the constant waves breaking in the background below you, the free every half-hour shuttle to the other sister resorts (next door & on the playa on the bay (where swimming in the sea is safe)), the gardens, the free valet parking, the humidor lounge, the decorations, the spa, the gyms with classes & ice cold refreshing drinks, the steam room, the hot waterfall / bubbling pool with adjacent cold dip pool, the chapel, the decorations, ALL The Staff, the privacy, the private miles long beach, the warm air flowing through your apartment; it is all magnificent! A great place for us & friends to relax with or without the kids. TIP: Rent a car, & stop, on your way to the resort, at Costco to stock up for the week. (driving to and from the airport is just like driving back home, without any of the traffic.) (the all inclusive is expensive, but great if you are use to the convenience)

We had an excellent time, on our vacation. This was due, greatly, to our guys by the pool. Victor Alvares & Irving Matnoz were fantastic, not only with the service, but personality and attitudes toward their customers made our stay a rememberal one as well!

Great Facility, excellant views of the Pacific, the Resort Worker were good, but not as personable as we are used to from PB Resorts. High point was the Sky Pool / the servers in the Lobby Bar, and La Nao Restraunt, the food / Service we had at The Bistro was excellent 90% of the time. Low points came from the poor service we received on our last day at The Bistro, our server had too many tables and seemed to forget that where we were sitting. We hoped to eat at La Frido but found out we couldn't because we only had casual dress so remember you need at least one dress shirt / long pant (shorts aren't acceptable).

Pueblo Bonito Sunset Beach was such an excellent place to vacation - we loved it. Yes, we are "owners" - 2 bedroom presidential. We bring family and friends each time. With that said, we have a "group" that spends a lot of money on food and drink.

Food: All previous visits, the food was excellent, and we were happy to eat most of our meals on site. This trip, the prices have gone way up, and the quality down. La Nao only does the buffet thing - no more menu options. The Bistro, pretty good overall, but never a "special" for some variety. When you come year after year, the same ol same ol gets a bit boring. We did not want to buy the expensive "all inclusive" option. The dinner options, La Nao (buffet every night) or The Bistro, get boring after several years of visits. The pool food is actually pretty awesome (fish taco's or fish sandwich!). We packed up our group and shuttled into town far more then we ever have, to eat .... that's a lotta Sunset Bucks not spent at Sunset. One of the draws for us at Sunset Beach was the isolation, and the excellent food available on site. That is no longer true.

Pools: The hydro area of the bottom pool never worked the whole week we were there, I didn't see anyone working on it. It's one of my favorite parts of the pool. The hot tub was being retiled, and did get filled up before we left. People set out towels at 7:00 am - and don't show up for hours, despite the posted policy regarding that. Either take the sign down, or enforce it!

I did not get my building choices, in this huge, gigantic complex, I had three choices to choose. What? I put my request a long time ago! I understand the logistics, but .... didn't feel like there was any attempt made.

Overall, our impression was the quality is suffering. When I read in another review that a divorce, and splitting of the management, this makes total sense. The wrong one is managing the Sunset Beach .... and they need to catch the fall .... really hope they can turn it around. We will not visit next year, I'll trade ....

Also - the Spa prices are outrageous - and I come from California. What about specials or some way for the average Josephine to be able to sample the place?

I hope management reads this and sorts out the divorce ugliness to save this resort.