It is a beautiful resort worth a visit. We have owned at this resort for several years and things do keep changing and not for the better. We will return but will ask more questions beforehand. We traveled there September 2012, which apparently is "downtime". Several pools were closed and room locations limited. We looked forward to the food, but was disappointed on this trip. LaNao offered different themed dinners each night but now many are repetitive, and lots of the same food on each theme. We missed out on Italian Night because it was Mexican Holiday. But then they served their regular Mexican night 2 nights later. They could have swapped them out. Their BBQ night did not feature ribs, but ribs were found when I asked. Several restaurants were closed at all Cabo Pueblo resorts so we had difficulty finding a variety of places for dinner. We were not told this when we selected all-inclusive. We ate more at the Bistro this time and took advantage of more wine with meals and after-dinner drinks/coffees. The all-inclusive prices increased twice btw time we reserved and time we arrived. We encountered some very disinterested/inattentive waitstaff. The service staff (maids, drivers, baggage) is still outstanding. We always tipped with cash for extra service to avoid any additional charges on our account. The pool has a policy of not reserving cabanas, but we experienced several days of a family dropping towels and books early in the only cabana at nearest pool, and never returning til late afternoon. Their items were never moved, yet ours were from just 2 poolside chairs, and we were back before their 45 minutes allowance.
We attended an owner's meeting and upgrade offer, but decided not to invest any more money here, btw what we experienced, plus rising airfares to get there. WiFi is extra (expensive) but is complimentary if you go to the extreme points of the resort (by entrance or by LaNao).
- Official Description (provided by the hotel):
- Situated on the western side of the tip of Baja, overlooking the Pacific. The resort's 50-acre site and expansive private beach provides guests with a uniquely tranquil and secluded setting. As you pass through its gates and gaze upon the endless stretch of pristine coastline, you will know that something special lies ahead. Bathed in light from sunrise to sunset, this refuge of luxury is the ultimate destination for romance and seclusion. ... more less
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- Also Known As:
- Pueblo Bonito Sunset Beach Hotel Cabo San Lucas
- Pueblo Sunset Beach
- Pueblo Bonito Sunset Beach Resort
- Pueblo Bonito Cabo
- Pueblo Bonito Sunset Beach Cabo San Lucas, Los Cabos