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Pueblo Bonito Sunset Beach: Traveler Reviews


Pueblo Bonito Sunset Beach
Predio Paraiso Escondido | Domocilio Conocido, Cabo San Lucas 23410, Mexico
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Traveler Reviews

83% Recommend
4.0 of 5 stars 516 reviews
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Nice, Comfortable Resort w/Soft Beds

Pueblo Bonito Sunset Beach

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4 of 5 stars
NW_Night_Owl 4 contributions
Seattle, Washington
Dec 2, 2007 | Trip type: Couples
10/10 found this review helpful

Dates of Stay: 11/24/07 thru 12/01/07
Booking: PCI Points
Type of Room: Studio, bldg 22

Pros:
-Nice resort (landscaping, artwork, marble).
-Great beds
-Whale sightings from room
-Sky pool at sunset
-Access to sister resorts
-Internet
-Trio with female singer at the Lobby bar. Don't miss this.

Cons:
-Our room in bldg 22 is right above the exhaust fans of the main lobby below. If I went back I would ask for a unit below the lobby level
-Groceries on site are beyond expensive (presumably to encourage restaurant business)

Suggestions:
-Utilize the beach. PBSB Beach itself is not utilized for sitting or service (no chaises, palapas or cocktail service on the beach). The other PB resorts have a nice beach environment (as do most other beach resorts).
-Larger portions in restaurants.

Transportation: We booked ahead for a shuttle for $17/pp. As usual, in Mexico once you clear your inspection just don't stop walking until you get out of the airport. All the folks there will shout "RCI?" or "Pueblo Bonito?" or "We have you shuttle here" or any number of things to get you to stop and talk. They are trying to recruit you to tour their resort. They get a commission for this. The real airport transportation is outside. We booked transportation back to the airport through the concierge for $16/pp. The resort has free shuttles to/from Pacifica and Rose that run all day until about 10:30 PM. Taxis from downtown cost around $10 for 2 people and $20 for 7 people each way.

Overview of Resort: Big resort. Guests stay at any one of several discrete buildings connected by small roads that are serviced by golf carts, but the layout makes it difficult to just go out and stroll around. One needs to be in a "rally kind of mood" to make full use of the concept. The lobby is nicely done with lots of artwork. Many restaurants and bars. Groceries on site. Nice landscaping. Large beach, but no swimming due to undertoe. Several Pools, all with cocktail bars. Look for 2-for-1 drinks. Sky pool is very nice at sunset (as well as sunrise apparently). Main pool is also nice with lots of activities. And if you decide to participate then you may end up with a free drink. Main pool had lots of families. It looked like there were enough umbrellas or tents to cover about half of the chaise lounges. The chaise lounges themselves were just ok. The other PB resorts had padded chaises that were more comfortable.

Overview of Room: All units have balcony and ocean view. Our unit had small kitchinette with fridge, coffee maker, microwave and cooktop. Bathroom in studio has shower only (1 & 2 Br units have tub). Bed is very comfortable (pillowop); nice compared with others I've seen in Mexico. Floors are all tile. Fan and AC worked very well.

Internet: Ethernet port in room for building 19, 20, 21 & 22 (ours worked after slight hiccup - modem required rebooting or something...make sure and ask for help if required. We called to report the problem, they sent a technician within 10 minutes and after that it worked fine for a week). Apparently there is also Internet in courtyard area near Chapel and also near Manila Bar. All internet is free.

PBSB Restaurants: La Nao was nice. We had salmon and sea bass. Both were cooked perfectly and priced at around $15. The wine by the glass I thought was overpriced. Live music during dinner was a solo sax player - very good.
The Bistro was decent. We ate skirt steak and sea bass, with Calamari appetizer. Portions not generous, but food tasted very good. Priced medium ($15/entree, $10/appetizer). Key lime dessert was really good. For live music they had a trio that night that was upbeat and fun.
Pool food was decent. The sushi was great, ceviche was ok. Pizzas were good. Margaritas strong.
Room service was fine. We had the club and the turkey sandwich and they were both very good. Priced Medium (around $15).

Sister Resorts: We tried the shuttle to Pueblo Bonito Pacifica next door and it was outstanding. The Pacifica is classed as a holistic retreat, but PBSB folks can use it too. Only one pool area, but it's got restaurant, bar and hot tub all together. In addition, there is a very nice couch and fire pit area that's nice after dark. The hot tub at Pacifica is nice and hot. In addition, there are beds on the beach at Pacifica that can be rented (you get food and drinks with rental). The beds are set up for an intimate private dinner service at night and can be rented for sleeping.
We took the shuttle to PB Rose on Medano beach. The Rose has a different feel. In the evening around sunset the feel is almost surreal with the land's end in the background. Medano Beach, which is active whereas the beach at PBSB and Pacifica are deserted. All of the beach bars and restaurants are within 100 yards or so. Easy walk to town.

Timeshare Presentation: Of course they will ask you to come to a presentation. If you've never been to a resort before then it may be a shock, but every resort will offer the "welcome package", which is a sales pitch. For this you will get $200 worth of food and drinks at the resort (plus spa credits, a bottle of tequila, blanket, and whatever else you can negotiate). We went ahead and did it and took the money. The tour lets you see the Monteceito villas up on the hill, plus you look at the model units. The whole scenario is a lot of work, even when you already know you will not buy. I know it sounds simple, but be strong and don't forget that you can say no. You also get breakfast. One thing - if you decide to take the time to do this then be aware that Sunday is champagne brunch at La Nao so don't do the presentation that day if you want to do the champagne brunch.

Cabo Downtown: We found the shopping walk through town was good for about 2 days, depending on how much shopping is needed. For dining there are a few good deals, but don't expect it to be really cheap. We found that after appetizer, main course and drinks for 2 people we spent around $40 to $60 for dinner. If you just order tacos then you might get away cheap. Since we went there for more than just tacos we had a few good meals downtown. Would have liked to have more meals in town. We had planned to go to a lot of places - maybe next time.

  • Liked — View, Cleanliness
  • Disliked — expensive groceries on site
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since May 01, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Stay at the Pueblo Bonito Sunset

Pueblo Bonito Sunset Beach

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2 of 5 stars
travelboundkc 1 contribution
Kansas City
Nov 29, 2007 | Trip type: Friends getaway
1/4 found this review helpful

The facilities are nice but can see the wear and tear from a 6 year old property. Staff is definitely friendly with alot of "Buenos Dias" but not as helpful as expected for this class of resort. When we voiced some concerns such as the jackhammering above the spa (during a massage), we didn't feel it was addressed adequately. I would probably give another resort a try before returning.

Look out for the timeshare pitches.

  • Liked — Room Size and Variety of pools
  • Disliked — Resort Layout
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay November 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since November 29, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, People with disabilities, Older travelers, Pet owners, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Golf, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
BEAUTIFUL, but expensive

Pueblo Bonito Sunset Beach

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4 of 5 stars
Shannonems 22 contributions
Calgary, Alberta
Nov 28, 2007 | Trip type: Family
4/4 found this review helpful

This resort is definately a 5 star as rated. It has beautiful rooms, beaches and landscapes. I have stayed in other resorts and this is by far the nicest one! Only downfall, we did not book all inclusive (Im not sure if it is even offered) and the drinks and food are super expensive! One fancy drink is about 7$ canadian and the meals are even worse! We went for a champagne sunday brunch and enjoyed it, but when we got the bill, it was 60.00 canadian each!! 60 dollars for a buffet?? Thats insane!
The activities people are amazing and super funny. And the service is wonderful, regardless your age or race. The maids clean your room top to bottom everyday but charge 5.00 a day to clean your dishes and at the end of your stay, they leave an envelope for tips. It costs 10.00 to get to town and 10.00 to get back. Not cheap, so if your a partier and want to go to town everynight, start saving. The resort itself is absolutly breath taking tho. And remember it is the pacific ocean so it is FREEZING. And in Feb, it rained 6 out of our 10 days. Keep that in mind. :) Wonderful resort tho

  • Liked — The 5 star quality
  • Disliked — Expensive food and drink
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 18-24
  • Member since November 28, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children
  • I do not recommend this hotel for People with disabilities, Pet owners, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from GMSunset, General Manager
(Management representative)
Nov 28, 2007
We are certainly appreciative of and flattered by this TripAdviso Member's wonderful comments. I would just like to note, however, that our Champagne Sunday Brunch, widely recognized as being Cabo's finest, is priced at US$ 35 including tax and unlimited champagne and mimosas. Perhaps extra drinks or bloody marys were orded to bring the bill up to $60 each? The price has been the same for the last 4 or 5 years.

Douglas K. Dodge
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beautiful resort, attentive staff

Pueblo Bonito Sunset Beach

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5 of 5 stars
John_likes_Mexico 8 contributions
SF East Bay
Nov 22, 2007
8/8 found this review helpful

Arrived Sun Nov 11. Had an issue with Grey Line with a pickup so did not get to the resort until 8pm. Enjoyable dinner at main restaurant; nothing too special.
Room was an ocean view, but were on bottom floor of building, so actually could only see the garden at night. Room itself was perfect - jr suite, shower no tub, but worked well. Once there was daylight, you could see all the way to the Pedregal and catch a few glimpses of the waves.
Next day did the timeshare thing - first time in 10 years - and of course 90 mins turned into 3 hrs. Did not get much of a tour of resort, but no real high pressure wheeling/dealing. Did not buy.
Rest of day at the pool near the beach - nice service for lunch, great pool, saw sunset from the cabanas on the beach, then a good dinner on the patio at Nao near the pool. (Nothing like someone with a cigar at the next table to make a meal distracting...I guess that happens when you have a cigar bar at the resort! You should have see the exodus of diners.)
The grounds are well maintained, and it takes getting used to the carts, especially when you are a ways from the main building and the pools. They can get distracting with the noise at night if you like to keep the doors open to the balcony. Except for the first day, the shuttle service was quite prompt.
The pools - fantastic ones everywhere at the resort for every taste; adult lap pool near the main building, separate kid pool, large pool at the beach with the largest shaded jacuzzi that could actually seat 30 people, another one just above our room that was nearly always deserted, and the magnificent new Sky Pool on the top of the mountain over the Pacific.. All pools except the lap pool had swimup bar and restaurant; that one had chair service.
La Frida - let me say that I always considered Cafe De Artists in Puerto Vallarta the only world class restaurant I have been to on the coast of Mexico....I have to say La Frida exceeds that high level for food although not for ambience. Intimate, colorful, musical (yes, piano and fabulous singer...and no hands out for tips either!), and feast for nose, tongue, and eyes. This is the best of Cabo. No list of wines by the glass, but you ask, they bring a good bottle, and pour.
Other things
- boat trip on Pez Gato at sunset (Tropicat was full) was quite enjoyable.
- lunch and Margaritas at The Office is the ritual.
- visit to PB Blanco using shuttle was convenient, but this resort now pales against PBSB for the grounds, and it is really a preferrence for Medano vs. Pacific which each person has to make for themselves.
- dinner at Sancho Panza at the "Tesoro" - no live music that night, but very creative food which was delicious, and a good wine list.
- Avis rental at PBSB which was arranged from the PB Rose was good. Basic manual car with ac for $71 all inclusive. Used 1/2 tank gas to go to Todos Santos, La Paz and back. Lots of road work going out of CSL north, and the last stretch into La Paz.
- Lunch at Cafe Santa Fe was delightful, everyone was on the patio, including Italian-speaking tourists.
- Lots of street activity due to the Baja 1000 coming in on Wed/Thursday. Driving can be challenging especially at night as the days get shorter.
- Stopped at Cabo Wabo - nicer that I remember in the patio area with a 3 piece group of guitarists playing some Rock n Roll standards. Nice Margartas for sure. This place can vary from fun to tacky to just plain boring. Today was fun outside.
- Last night dinner at Mi Casa - wow is this place a lot bigger! Been 5 years and it is now 3 buildings. Still maintains some charm. Got seated immediately; good Margaritas...but still I like The Office or Cabo Wabo better.

  • Liked — Location and grounds were best
  • Disliked — Remote from town and noisy shuttles
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Other
  • Traveled with Other
  • Age group 50-64
  • Member since November 22, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children
  • I do not recommend this hotel for People with disabilities, Older travelers, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fraudulent Time Share Salew

Pueblo Bonito Sunset Beach

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1 of 5 stars
Nordic1940 2 contributions
Valley Center, CA
Nov 15, 2007 | Trip type: Couples
3/10 found this review helpful

In 2005 we bought a studio time share at the Sunset while staying at the Rose and it was sold as a trade of our Rose week for the Sunset property. We were lied to by sales director, Kurt Murat, that our Rose week was worth almost as much as we were paying for the Sunset week and we were just trading. It turned out that all that happened was that we just bought another time share. They work with a resale company, Elite Retreat, who then charge you $199 to list your Rose week and after two years, not even one offer.

Advise: Stay away from all Pueblo Bonita properites, their time share sales people are relentless, are fraudulent in their dealings, not a word of theirs is true. On a trip this month, we found two other couples who had an identical experience with the Sunset time share sales.

  • Liked — Location
  • Disliked — Fraudulent Time Share sales people
  • My ratings for this hotel
    • 1 of 5 stars Value
  • Date of stay October 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 65+
  • Member since November 15, 2007
  • I recommend this hotel for A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from GMSunset, General Manager
(Management representative)
Dec 3, 2007
This non-travel related review by a one-time poster has left us puzzled, to say the least.

While we do not know who this owner might be, I am told by our Sales Director that Elite Retreat frequently sells units on behalf of owners, usually at prices 30-40% higher than they were originally quoted.

Douglas K. Dodge
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Pueblo Bonito Sunset Beach Also Known As

Address: Predio Paraiso Escondido | Domocilio Conocido, Cabo San Lucas 23410, Mexico