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Villa La Estancia: Traveler Reviews


Villa La Estancia
Camino Viejo A San Jose Km 0.5, Cabo San Lucas 23410, Mexico
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Traveler Reviews

79% Recommend
4.0 of 5 stars 211 reviews
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Villa La Estancia

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5 of 5 stars
glasdriver 14 contributions
Portland, Oregon
Sep 21, 2007 | Trip type: Family
21/21 found this review helpful

After staying at Villa La Estancia multiple times, including a recent visit in March 2007, we can offer the following comments about VLE:

1. All the Villas at VLE are privately owned, with the exception of a few units that the developer hasn't sold. Some of the owners place their units in the developer's rental pool and it is these units that the developer offers for rent via Expedia, etc... Other owners rent their own units out or place them for rentals with various property managers.

2. Most of the Villas consist of two bedroom, three bath units. These units can be configured as a one-bedroom, two bath unit or a single "hotel" type room with no kitchen. This is why rooms share a balcony.

3. If you book via Expedia, you're not guaranteed the room of your choice. You can't specify the view you want or the location in the resort. PRO: If you don't like your room, you can likely change. CON: see above. If you book a room without kitchen or a one-bedroom suite, you may end up sharing the balcony with another party (see above).

4. If you book via a private owner or a rental agency that specifies the unit number that you will be renting, you can ask about the customization of the unit by the owner -- for example, many owners have upgraded the unit with temperpedic mattresses, dvd movies, VOIP phones and even stocked bars (honor system -- finish a bottle, leave a bottle). PRO: you get the unit you paid for. CON: you get the unit you paid for -- meaning, if you don't like it, you can't switch units.

Note: most owners will not "split" the unit into two rentals, mostly due to the shared balcony.

5. Food onsite is VERY expensive. Go to Costco and the CCC market and stock up. It's great to have breakfast and lunch at your Villa, then go into town for dinner. Thirsty at the pool? Be sure to buy some plastic cups (if your Villa doesn't have them) and mix your own (this is allowed). By the way, the guacamole at the pool is incredible, but expensive ($12).

6. Tip, tip, tip. This is Mexico and tips are VERY appreciated by the staff. Tip your maid on the first day and you'll get the extra service you want. Not saying that sans-tip that you won't get great service, but WITH tip, you're assured of it. Bring $50 of one's and five's and you'll have a much better time in Cabo due to it!!

7. Villa La Estancia guests have use of the pools at Villa Del Mar and Villa del Arco (both adjacent to VLE). However, VDM and VDA guests cannot use the VLE pool. The pool at VDA is GREAT, and as they're still selling timeshares at VDA, they keep the pool what we call "timeshare warm," which is almost like a jacuzzi spa.

8. Phase One has great views, but doesn't get the morning sun. Phase Three (west side), has great views and also gets the morning sun and is great in January, February and March if you like having your coffee on the balcony. Phase Three tends to rent for more, as these Villas were more expensive and newer.

9. Renting a car in Cabo is expensive, unless you're willing to settle for a compact with minimal insurance (ie, your credit card covers damage, but you still have to buy liability insurance from the rental car agency). $250/week is about the minimum you'll pay -- if you know what you're doing -- and that will buy a LOT of cab rides with a LOT less hassle.

10. VLE is a quiet place. Don't expect a party atmosphere. A lot of great families rent and own at VLE, so expect kids at the pool. If you want a party place, you can always walk next-door to Villa del Palmar and visit (it's like a land-locked cruise ship) or, just walk down the beach (west) and grab a cerveza at the Mango Deck, etc... then, be thankful you can enjoy the party AWAY from where you're sleeping!

11. All Villas have broadband internet in the master bedroom. If you rent a room without kitchen, you won't have internet (except if you can pick up the pool's wireless connection). Tip: check into Skype for calling back to the USA. Some owner villas include free VOIP calling to/from the USA.

12. VLE is a very high-end resort and one of the nicest in Cabo. Many families, ours included, return time-after-time and that says PLENTY about the quality of the resort and the staff.

  • Liked — Just a quality resort with great views and service
  • Disliked — Cost of food at the onsite restaurants and market. Way overpriced!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since November 10, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Golf, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disappointed

Villa La Estancia

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2 of 5 stars
WorldTravelerCO 39 contributions
Denver
Sep 6, 2007 | Trip type: Couples
7/8 found this review helpful

I booked our room online through orbitz.com and it was quite expensive. The hotel looked really nice, though, so we decided to splurge. Once again, I selected "king bed" and upon our arrival discovered that we had two full beds instead. We asked to be moved, but there were no other rooms available. I think since orbitz and like sites don't guarantee your room selections, the hotels really take advantage of that and just give you whatever's left.

We were basically renting a bedroom, that had a seperate entrance, from a time share owner who didn't need the room that weekend.

Our balcony was shared with the room next to us that, from the outside, appeared to be huge. There were furnishings, a grill and other items that were obviously personal all over the balcony, so we weren't sure.....were we allowed to use the grill that was on our side of the balcony? It was as if we were staying in a room at a strangers home and we didn't want to be in their way. It made things very uncomfortable for us.

We were in town for a friends wedding. They were suppose to call us with details of the wedding events. They left us messages on our room voicemail, but the light was not working on the phone, so we did not receive the messages until it was too late to attend the events. Very disappointing, room equipment should be maintained properly.

We were very disappointed with the room and did not feel that the staff was very supportive nor friendly. We will return to Cabo, but not to this hotel or any of it's partners.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay May 2006
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 25, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worse than squalor

Villa La Estancia

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1 of 5 stars
Blumpkin2379 1 contribution
Seattle, WA
Aug 15, 2007 | Trip type: Couples
7/20 found this review helpful

This place single handedly ruined our trip. The management was HORRIBLE. We booked our hotel room with an ocean view and paid a large amount of money for this. When we arrived...surprise!...no rooms left with an ocean view. They then proceeded to tell us it was our fault and that there was nothing they could do to help. When we threatened to cancel the rest of our reservation they said: Okay, we'll reimburse some of the cost. This was a lie. When we checked out the manager said: "TOO BAD! I am not going to reimburse anything. We do not guarantee an ocean view." We were forced to pay for an ocean view and we got a view of a dying bush on the "garden" level. We had just come from another hotel in Cabo so we were aware of what an impressive hotel looks like and Estancia falls incredibly short. On top of the poor service, the food was putrid, the rooms swelled like a combination of urine and vomit and they charge twelve dollars for a bottle of water--even after you pay an exorbitant amount of money for your room. AVOID THIS PLACE AT ALL COST IF YOU WANT TO AVOID HAVING YOUR TRIP RUINED! SERIOUSLY.

  • Disliked — They treat their patrons like rotting meat
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 15, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful resort for the entire family

Villa La Estancia

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5 of 5 stars
cowboyfan 8 contributions
Oklahoma City, Oklahoma
Jul 30, 2007 | Trip type: Family
0/2 found this review helpful

Our family just returned from VLE and wish we were still there. We stayed in a 2 bedroom, 3 bath villa with two adults and three teen-age boys. I had researched Cabo and the many different places and areas to stay and finally decided to stay at VLE because of the location. Our view of the ocean and pool were incredible. We loved the location as we could walk down the beach or take a short cab ride to downtown. We only had one problem with VLE and that was the prices of food and beverage. We have stayed in many 5 star resorts and have no problem with paying a little more. However I am offended when a resort feels the need to actually rip you off. A glass of beer(not even an actual full can of beer) at the pool is $5.00. Bloody Mary's are $9.00 for a small glass. I overheard several people complaining about the price of drinks and food around the pool. I noticed that several people brought their own beer or drinks with them. Because of the previous reviews and our actual experience we chose to eat out every night. The market on the property is very overpriced as well.

The staff is wonderful and always very friendly. The new spa (Desert Spa) had been open for 2 weeks. It was the nicest spa I have been in and the staff was great! Best massage I have ever had (ask for Betty). We decided that this is probably the nices resort that we hace stayed in and hope to return soon. Hopefully they will re-evaluate their food and beverage prices both at the resort and at the market.

  • Liked — The layout of the villa
  • Disliked — The price of the food and beverage on the property.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since February 21, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from travelerxa, Management
(Management representative)
Aug 30, 2007
Thank you for your feedback we really appreciate it, we are looking forward to your next visit in order to offer you the promotions in our department such as meal plan, premium meal plan and f&b certificate.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Peaceful, luxurious & close to it all!

Villa La Estancia

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5 of 5 stars
LesBesTes 1 contribution
San Francisco, California
Jul 26, 2007 | Trip type: Family
6/6 found this review helpful

My husband and I (late 20s) just returned from a week-long trip in Cabo in July of 2007. We shared a two bedroom condo at the Villa La Estancia with my parents (late 50s/early 60s). The hotel was everything we hoped for and more for our trip. We spent countless hours planning and researching this trip and were not disappointed!

The hotel was close enough to all the action in downtown Cabo that we could take a cheap cab ride to town ($7 to the mall, $12 to the far side of the marina). But it was also far enough away from all the craziness and party scene that we could relax and unwind. We didn't want a spring break scene, but we did want to kick back and have a few beers and some mild nights on the town.

The condo we stayed in was well-maintained and had everything we needed - stereo, TV, all kitchen amenities (blender, dishwasher, dishes, etc.). Housekeeping service was literally the best I've ever had - we tipped our housekeeper well after our week there. And the resort was beautiful - manicured lawns, huge clean pools, high quality beach chairs and umbrellas, and a large modern gym that was almost always empty. The property also has two neighboring resorts that all share a market, spa, internet cafe, shops, and deli. We literally could have stayed at the resort the whole week and would have had everything we needed.

The pool was basically deserted in the mornings and we could lounge and read under the umbrellas. Folks tended to come out a bit more in afternoons and everyone happily enjoyed a beer or a margarita at the swim up pool bar. Resort guests were happy to be on vacation and chatted casually with each other at this time - very fun! I suspect that some of the guests spent time at the pools at the neighboring resorts (Estancia guests can use the Arco and Palmar properties, but not vice versa). The Palmar was better for kids (lots of pool games), but was too hectic , loud, and crowded when we went over for a brief visit for our taste.

The only negatives were minor: the on-site restaurants (as we suspected) were overpriced and not that great. La Casona was decent, but way too much money for what it was. We also ate at La Perla at the neighboring Arco resort and literally had inedible seafood. The shrimp and calamari were like chewing rubber bands and the fish was cooked to death. But we were going for convenience both nights, so we weren't that surprised by this. Next time, I would just take a cab ride to town every night for dinner because the restaurants there were amazing. (By the way, our favorite restaurant in town was La Fonda - we went twice it was so good!).

The other small problem we had was that the air conditioning in our unit broke one day. The front desk was a little slow to get the message and to act on our complaint. After several reminder calls, they finally got with it and fixed it. My advice - be persistent!

We rented directly from an owner through VRBO.com and saved nearly 50% off the regular rates. I would highly recommend this option. One reviewer complained that they received lesser service if they rented from an owner, but we did not find this to be the case at all.

I thought this was one of the best options in Cabo and really the only luxury resort in Cabo proper on the Medano beach side. When we go back, we will definitely stay here again!

  • Liked — Location, peacefulness, large condos, full kitchens in unit
  • Disliked — On-site restaurants
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since May 10, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from travelerxa, Management
(Management representative)
Aug 30, 2007
Thank you for your Feed back, we really appreciate it. Sorry about your inconvenience with our restaurants we are using all the freshest products available in the market, even though we would like to have the chance to show you our med-mex menu in the pool and theme nights at the beach during your next visit to Los Cabos. Thank you very much.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Villa La Estancia Address

Camino Viejo A San Jose Km 0.5, Cabo San Lucas 23410, Mexico