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Villa La Estancia: Traveler Reviews


Villa La Estancia
Camino Viejo A San Jose Km 0.5, Cabo San Lucas 23410, Mexico
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Traveler Reviews

79% Recommend
4.0 of 5 stars 211 reviews
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Wonderful!

Villa La Estancia

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5 of 5 stars
robicobi 1 contribution
san diego, ca
May 20, 2008 | Trip type: Friends getaway
3/3 found this review helpful

Before I booked Estancia, I read many, many of the other reviews. Let me comment on my experience with the negatives I read in the other reviews:
-- The beds are firm, but we slept soundly after a few cocktails.
-- The poolside restaurant/bar is pricey ($15 for a sandwich, $9 for a daquiri), but it is very convenient.
-- If you go to Cabo during Spring Break or after graduation, you must expect that there are going to be crazy 16-25 year olds. It doesn't matter where you stay. We purposely planned our trip between those two "party" times to avoid obnoxious people.
-- We booked through Expedia because we didn't care about the view our room had. But because the resort wasn't fully booked, they automatically upgraded us to a room with a full view of the ocean.
-- The housekeeping was great. They came every day, and even seemed to track your schedule so they would only come when you were out. They even washed all the dirty dishes.
-- We did not notice any sewage smell at any time.
-- Not all of the units share a balcony. We had the "A" (two room suite) and another group had the "B" (single room), but our balconies were separate.
-- All of the staff were extremely helpful and friendly.
-- We did not experience any overbooking issues, but ALL hotels overbook during busy times. Unfortunately, that is what you need to expect when you travel to Cabo during the popular times. I'm not saying it's right, but every hotel does it.
-- One of our bar stools broke, and Estancia replaced it within 4 hours.
-- There is a safe in the room (that you enter your own access code for), so there isn't any issue with things getting stolen.
-- Clean towels were provided every day.
-- If you rent both the "A" (two bedroom suite) and the "B" (single room) units, there is a small outdoor, covered foyer connecting the two. However, there is a full-height gate with keycard access to enter the foyer, so it is completely secure.
-- The pool is large and beautiful.
-- There is no more construction.
-- We are four women in our early 30's and we spent all afternoon laughing and talking by the pool and were never told that we were too loud.
-- We only saw about 5 children there during our last day, and none during our other days at the resort.

Based on the reviews, it seems that there are two different experiences at Estancia - a bad one during the busy times (overbooking, lack of pool chairs, lack of maid service, etc.), and a wonderful one during non-peak times. We stayed in May (prior to college graduations) and had a wonderful time with no problems.

One reviewer pointed out that you need to remember that you are in another country. While you may be used to certain priviledges, amenities, and treatment in the U.S., remember that you are not in the U.S. Some things will be different and you need to go with the flow and be a little flexible.

  • Liked — Beautiful grounds, pool, condos, etc.
  • Disliked — Price of the food
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since May 20, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Exquisite Vacation From Beg To End

Villa La Estancia

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5 of 5 stars
sjbatman 1 contribution
Seattle
May 10, 2008 | Trip type: Solo travel
1/1 found this review helpful

The BEST vacation I've ever had! Book through Jane Roesch at Luxury Vacation Rentals LLC. She works 24/7 (literally) to make your stay at Villa La Estancia the best possible choice. I can't even describe how wonderful my trip was. I stayed in 3707 and it was beyond my wildest expectations. The resort is 5 star to say the least and I will go back year after year! The staff and the food and the relaxation I experienced was top shelf! Beautiful, extravagant, relaxing and beyond all expectations! You won't be disappointed, TRUST ME!!!!

  • Liked — Beautiful Grounds and Views!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since May 10, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Viva Villa la Estancia!!!!

Villa La Estancia

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5 of 5 stars
lovelyperidot 1 contribution
Geneva, IL
May 1, 2008

We had one of our most relaxing and memorable vacations at Villa la Estancia! We booked the reservations through www.luxuryvacationrentalsllc.com with Robin and Jane. They were so accomodating from start to end. Although we were so excited to visit a new location, once we arrived at our resort, we never wanted to leave. The accomodations, service, food, and overall environment was more than we anticipated. However, we did manage to break away for a wonderful sunset cruise, snorkeling, and a brief shopping expedition. The poolside alone was captivating for two workaholics who needed an opportunity to completely unwind. In so far as the accomodations, our room on the 8th floor was exquisite, our view was spectacular, and the resort was captivating. We must say the experience was absolutely 5 Star!! We look forward to returning with family and friends in the near future.

  • Date of stay September 2007
  • Member since May 01, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Terrible Service - Would never stay here again

Villa La Estancia

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1 of 5 stars
SeekTheTruth 2 contributions
Boston
Apr 21, 2008 | Trip type: Solo travel
1/3 found this review helpful

I travel 80% of the year so I know what to expect from hotels. I booked a room at Villa Del Arco. Upon arrival I was told that they did not reserve a room for me and that I had to move to Villa La Estancia. Not knowing anything about their other property, I did not want to move. I already did my research on this property. They rudely told me I had no choice and sent me to La Estancia. I received a very rude reception from the front desk people at this hotel. No one seemed to care about anyone. Several others were moved as well even a couple on their honeymoon who were really upset. I had asked for a King and got 2 doubles on the Garden Level. I had wasted enough time between the 2 hotels and just wanted to go for a swim. I waited for my bag to be delivered and finally gave up and got it myself. 2 bell boys were standing there with a pile of bags in front of them and did nothing.
The next morning I woke up and noticed several black hairs on several pillow cases. I have blonde hair. At breakfast, I was the first one to the buffet which opened at 7am and this was about 7:30am and hardly anything was set up at this time. I asked what time it opened and they stated 7am. Hmmm. One item they did have out had another big black hair in the untouched dish. Disgusting. On Monday, I checked out and again was treated very rudely. I moved to the Westin were I was delighted by the fantastic service and a great stay. I would never recommend anyone stay at any of the Villa resorts.

  • Liked — Nothing.
  • Disliked — Front desk service
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since April 21, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disaster! Dont Be Fooled! Not5 star!

Villa La Estancia

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1 of 5 stars
LOGirl 13 contributions
Lake Oswego, Or
Apr 17, 2008 | Trip type: Family
0/2 found this review helpful

Worst trip of my life...
Spring break at La Estancia was close to a" girls gone wild " video. The place is overrun with kids whose parents are OK with the drinking and nonsense on the strip. From check in to check out our experience was miserable.
I have stayed in Cabo three times at 5 star accomodations- One and Only Palmilla. The La Estancia website is deceiving. Yes, it looks like the photos, but the service is awful, the smell of sewer is everywhere, and the food is terrible. I rented our "villa"- run down condo- from Malcolm at La Estancia vacations on VRBO. Each unit is individually owned, so the quality varies. Ours was a mess. Sofa had torn cushions, towels were ragged, sheets were stained, matresses were hard, pillows old. Refrigerator water function was broken, no cereal bowls, the list goes on and on. I immediately contacted Malcolm who was sympathetic but offered no solution. After a month of back and forth upon our return, I was eventually credited 50% for my bad experience. Owner was non responsive to need for repair.
The location is fine if you are into the chaos of the strip and Medano Beach. Time share people heckel you and vendors harrass you all day. The pool is a zoo with not enough chairs for everyone. Lobby smells of strong room freshener and front desk help is no help at all... Check in was a nightmare. No system in place. Random distribution of keys to waiting guests. No lines or rhyme or reason for check in. Staff played the "no Comprende'" game when you had a problem. They understand English... Dont be fooled.
Overall, this was a nightmare vacation from start to finish. My recommendation is to stay out in the corridor and day trip into the strip if you are into tourist activities.

  • Liked — Nothing!
  • Disliked — Quality of furnishings, atmosphere at pool, service, food, maintenance
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $364 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Villa La Estancia Address

Camino Viejo A San Jose Km 0.5, Cabo San Lucas 23410, Mexico