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“Fabulous time in Cabo.” 4 of 5 stars
Review of Villa La Estancia

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Villa La Estancia
4.5 of 5 Hotel   |   Camino Viejo A San Jose Km 0.5, Cabo San Lucas 23410, Mexico (Formerly Villa La Estancia)   |  
Hotel amenities
Ranked #5 of 67 Hotels in Cabo San Lucas
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fabulous time in Cabo.”
4 of 5 stars Reviewed January 16, 2013

This was our first time in Cabo and we had a great time. Villa La Estancia was a great place to stay. The accomadations were very nice and we stopped at Costco on the way to pick up breakfast food. Nights we spent eating at the many good resturants in Cabo. I was surprised at how many good resturants there was to choose from. The grounds at Villa La Estancia are well cared for and pool areas were very nice and well attended to by waiters asking if you needed anything. Only problem with pool and beach areas was people putting out towels to save a prime spot but not being there until afternoon. I loved that no one bothered us about a time share and the vendors seemed to move on once you said you weren't interested. The staff was very helpful except for Carlos who seemed to never be at his concierge desk or was rude to my daughter when she asked questions. We would return to Cabo and Villa La Estancia, it had a bit of everything for our family, relaxing by the pool, golfing and great food.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanbalderen, Gerente at Villa La Estancia, responded to this review, January 17, 2013
We appreciated the time you took to share your experience with othes. Your comments are highly appreciated as they assist us in our effort to improve our service. We hope to have the opportunity to host you once again on your next visit to Cabo.

Kind Regards,
Rene Van Balderen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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789 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 12, 2013

I LOVED this place. The accommodation was sensational, the staff helpful, warm and friendly. The views were a highlight. Everything at your finger tips. I will be going back. So close to San Jose and Cabo. The food was excellent at the resort, not so great at the adjoining resorts. Food was value for money.

Room Tip: One bedroom villa- views, comfort
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanbalderen, Gerente at Villa La Estancia, responded to this review, January 15, 2013
We thank you for your valuable comments. We look forward to welcoming you once again in the near future.

Cordially,
Rene Van Balderen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Top Contributor
99 reviews 99 reviews
21 hotel reviews
Reviews in 44 cities Reviews in 44 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 7, 2013

We just returned from over two weeks at Villa La Estancia...our second visit in 18 months. My last review, in April of 2011, was raving and highly commented upon. Everything is well cared for at VLE, and the grounds are magnificently manicured. Conveniences are right there on property, and the food in both La Parilla and La Casona are above par. Security is taken very seriously here and we never once felt uncomfortable on site.

One concern was the absence of useable WiFi anywhere on the property other than in the lobby. WiFi does exist on the grounds, and a strong signal will be readily secured by your device just about anywhere on the property, but no data ever transfers, either in or out. Something is seriously wrong with the system, and this was a daily subject of discussion and frustration amongst the dozens of fellow guests we spoke with. In this information age, WiFi is sort of like oxygen to, most likely, nearly all of the guests stating at a high-end resort such as VLE. Frankly, the lack of it is both baffling and highly frustrating.

Nonetheless, WiFi was mostly always available in the lobby, and this was a significant place of guest congregation throughout the day and into the evening as this was the only place to access it. We appreciated that it was indeed available there, and we were able to stay connected.

Another thing to be aware of is that this resort, although not technically a timeshare property, is a deeded ownership resort with full, 1/4 and 1/8th shares. You need to know that some of the owners are very, very poor ambassadors for the resort in general, and have a strong sense of entitlement that can be extremely offensive to those who rent at VLE. I was verbally assaulted be one owner by the name of Donna when she perceived that I was taking a poolside lawn chair that was secretly "hers". She shouted at me from across the pool area as if I were a dog, and she was very rude and condescending, letting me know that her husband, Brooks, needed his sun. I did not respond in kind, as that is not my style. Frankly, I feel sorry for her fellow owners, as one crucial item that must exist for the vast majority of them to make their investments viable is the rental market and Donna is a vile and hateful example of an owner who takes every opportunity to give owners a bad reputation.

Anyway, I soon put that offense behind me and took the high road and we thoroughly and completely enjoyed our remaining days at VLE. We appreciate all that the staff at VLE does to ensure that our vacation experience is a positive one, and we understand that owner attitudes are not likely within management's control.

We cannot say enough great things about the staff at VLE, regardless of where they work within the resort. Absolutely delightful, personable and friendly! Muchas Gracias to Daniel, Ramon, Alberto, Oscar, Alonso y Carlos and all of the wonderfully pleasant ladies in the fitness center for making our stay a delight! You guys are the best of the best, and I would hire any one of you in an instant!

Thanks again, and we will be back!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanbalderen, Gerente at Villa La Estancia, responded to this review, January 11, 2013
Thank you very much for your kind comments. We offer you our deepest apologies for the inconveniences you encountered during your stay with the wifi, our system department are working on it. We hope to have the opportunity to host you once again on your next vacations.

Regards,
Rene Van Balderen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 1, 2013

Yes, Mexico is hard to travel to. It takes a little more work than traveling domestically but I promise you this resort is worth the extra effort. We have stayed here twice and both times were perfect. I have always booked our rooms through private owners, but you can book directly with the resort as well.

The rooms are HUGE. Both units we rented were 2 bed 3 bath 2200 sq ft suites. I think this is the norm. We had another couple with us and the room layout makes it perfect. The view is sensational, it's right on Medano beach. We had breakfast on the balcony everyday with the beautiful ocean in the background. Everything was top notch and worked great. The staff is very friendly, attentive and protective of their guests. The resort itself is wonderful. We laid out by the pool daily and took advantage of the swim up bar. The grounds are beautifully manicured and well taken care of.

They do have an all inclusive option, however, we preferred to go into town for dinner. There are some amazing restaurants a short taxi ride away. If you prefer to walk, it takes about 15 minutes. We did both depending on our mood. The restaurant at the pool is a good option for lunch, however, we don't so much care for the fine dining restaurant La Casona. There are better options in town for way less. We did go to Wal-Mart to buy some groceries and drinks. It's an $8 cab ride from the hotel. Well worth the trip!!

You absolutely cannot go wrong staying here!! We are already planning our third trip back in December!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanbalderen, Gerente at Villa La Estancia, responded to this review, January 5, 2013
On behalf of Villa La Estancia we thank you for your feedback, regarding your stay with us and for sharing it with others. We look forward to welcoming you soon on your next visit in December to beautiful Cabo and provide you with the excellent service you expect and deserve.

Kind Regards,
Rene Van Balderen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
71 reviews 71 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 1, 2013 via mobile

This hotel is top notch and upscale from every perspective. My family booked a two bedroom suite which was amazingly large, seriously great space. The living area with full kitchen, living room and dining room. The master and other bedroom were great size. It had three bathrooms, including a really large master bath and closet area. All connected by large deck. The appointments and furnishings were really nice. Not a single complaint about space or unit. The service at front desk and concierge were excellent. The place is kept up and clean and has nice gardens. The pool and beach are really good. Great location, on nice beach, close enough to town but not in middle of hub bub. We would return and definitely highly recommend this resort.

Stayed December 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanbalderen, Gerente at Villa La Estancia, responded to this review, January 5, 2013
We thank you for your comments, we really appreciate your opinion, we look forward to welcoming you soon to Villa La Estancia on your next vacation.

Cordially,

Rene Van Balderen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
188 helpful votes 188 helpful votes
3 of 5 stars Reviewed December 31, 2012

We booked a week at La Villa Estancia based on the high ratings and rave reviews on Tripadvisor. Overall we were a bit underwhelmed. We came during a particularly quiet period a couple of weeks before Christmas. We stayed in a 2BR villa in Building 3. It got the morning sun although we would have preferred afternoon sun. If staying here I would try to get a unit in Building 1, especially in the winter months.

We expected the resort to be quiet and it was, as appropriately described by previous reviews. The abundance of poolside lounge chairs was welcome. The staff was friendly and helpful when we needed directions and recommendations. We liked the pool – especially the large kiddie area that led to the larger adult part of the pool; this was great because we did not have to move pools to enjoy a splash in the water or spend the day at the children’s pool. However we were disappointed by several aspects of the hotel:

1) Poor service – given that it was so quiet around the pool, you would expect poolside staff to be abundantly available. But the wait to order a drink was long. We too often saw staff chatting away too busy to notice people languishing in dehydration.

2) The rooms lacked some of the details that you would expect at a 4 star hotel/resort. In many ways, it has more of a condo complex feel rather than a hotel/resort feel. There are no slippers/robes. While the rooms have nice L'Occitane products, they were not fully replenished by housekeeping. Also, I always felt like there was a shortage of towels. The little washcloths were not replenished.

3) In December the nights get chilly and the blankets are not warm enough. I woke up cold at 5 in the morning a few of the nights. In the villa we stayed in, the floors are all marble. I’m sure it would be great in the summer, but in winter after 5:30pm when the sun goes down, the floors are icy. And as mentioned there are no slippers. It sucks if you have to wake up at night to use the bathroom.

4) Location is not ideal. If we return to Cabo, I would prefer to be closer into downtown. We were with our 2.5 year old so couldn’t do the 20+ minute walk in the evenings. We took a taxi without car seat which made me uneasy.

5) This won’t apply to most people but if renting a crib, be warned that it is a mini-crib. The crib rental is $10/day which we knew before arriving and we were fine with paying. But when it was delivered we realized it was a mini-crib. We probably would have brought our own GoCrib if we had known it would be so small.

Room Tip: If afternoon sun is preferable choose a room on a high floor in Building 1. Rooms on ground floor h...
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
126 reviews 126 reviews
57 hotel reviews
Reviews in 67 cities Reviews in 67 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 20, 2012 via mobile

What a deal this place is, top notch resort. We were able to get a room with balcony right on the beach ball four floors up awesome view of the rocks looking toward downtown Cabo. Like other reviewers for la estancia we used Malcolm and Vicki and can't say enough good things about the process and working with them to make our first trip to Cabo a success. La estancia vacations.com
We spent a few days just using the beach, sitting by the pool, eating lunch at the restaurant by the pool, and everything was excellent. We did not try the restaurant for dinner because it was such an easy beach walk or water taxi ride down the beach into town to Cabo and to try all the restaurants there. In fact our daily routine was to around 5/6 o'clock take a water taxi ride from the hotel into Cabo San Lucas get dropped off at the marina and then shop around, get a few drinks in town, and then walk back on the beach, stopping at restaurants like Baja Cantina right on the beach highly - recommend that.
The room was really clean, nicely furnished. Fell asleep every night to the sound of waves. The landscaping was very well done, tropical and like a botanical garden. No timeshare hard sell that we experienced. We'd definitely recommend la estancia.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa La Estancia

Address: Camino Viejo A San Jose Km 0.5, Cabo San Lucas 23410, Mexico (Formerly Villa La Estancia)
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cabo San Lucas
#4 Luxury Hotel in Cabo San Lucas
#4 On the Beach Hotel in Cabo San Lucas
#5 Romantic Hotel in Cabo San Lucas
#7 Business Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Villa La Estancia 4.5*
Number of rooms: 150
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Also Known As:
Villa La Estancia Hotel Cabo San Lucas
Hotel La Estancia
La Estancia Hotel
Villa La Estancia Cabo San Lucas, Los Cabos

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