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“Great resort” 5 of 5 stars
Review of Villa La Estancia

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Villa La Estancia
4.5 of 5 Hotel   |   Camino Viejo A San Jose Km 0.5, Cabo San Lucas 23410, Mexico (Formerly Villa La Estancia)   |  
Hotel amenities
Ranked #4 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great resort”
5 of 5 stars Reviewed January 1, 2013 via mobile

This hotel is top notch and upscale from every perspective. My family booked a two bedroom suite which was amazingly large, seriously great space. The living area with full kitchen, living room and dining room. The master and other bedroom were great size. It had three bathrooms, including a really large master bath and closet area. All connected by large deck. The appointments and furnishings were really nice. Not a single complaint about space or unit. The service at front desk and concierge were excellent. The place is kept up and clean and has nice gardens. The pool and beach are really good. Great location, on nice beach, close enough to town but not in middle of hub bub. We would return and definitely highly recommend this resort.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanbalderen, Gerente at Villa La Estancia, responded to this review, January 5, 2013
We thank you for your comments, we really appreciate your opinion, we look forward to welcoming you soon to Villa La Estancia on your next vacation.


Rene Van Balderen
General Manager
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947 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed December 31, 2012

We booked a week at La Villa Estancia based on the high ratings and rave reviews on Tripadvisor. Overall we were a bit underwhelmed. We came during a particularly quiet period a couple of weeks before Christmas. We stayed in a 2BR villa in Building 3. It got the morning sun although we would have preferred afternoon sun. If staying here I would try to get a unit in Building 1, especially in the winter months.

We expected the resort to be quiet and it was, as appropriately described by previous reviews. The abundance of poolside lounge chairs was welcome. The staff was friendly and helpful when we needed directions and recommendations. We liked the pool – especially the large kiddie area that led to the larger adult part of the pool; this was great because we did not have to move pools to enjoy a splash in the water or spend the day at the children’s pool. However we were disappointed by several aspects of the hotel:

1) Poor service – given that it was so quiet around the pool, you would expect poolside staff to be abundantly available. But the wait to order a drink was long. We too often saw staff chatting away too busy to notice people languishing in dehydration.

2) The rooms lacked some of the details that you would expect at a 4 star hotel/resort. In many ways, it has more of a condo complex feel rather than a hotel/resort feel. There are no slippers/robes. While the rooms have nice L'Occitane products, they were not fully replenished by housekeeping. Also, I always felt like there was a shortage of towels. The little washcloths were not replenished.

3) In December the nights get chilly and the blankets are not warm enough. I woke up cold at 5 in the morning a few of the nights. In the villa we stayed in, the floors are all marble. I’m sure it would be great in the summer, but in winter after 5:30pm when the sun goes down, the floors are icy. And as mentioned there are no slippers. It sucks if you have to wake up at night to use the bathroom.

4) Location is not ideal. If we return to Cabo, I would prefer to be closer into downtown. We were with our 2.5 year old so couldn’t do the 20+ minute walk in the evenings. We took a taxi without car seat which made me uneasy.

5) This won’t apply to most people but if renting a crib, be warned that it is a mini-crib. The crib rental is $10/day which we knew before arriving and we were fine with paying. But when it was delivered we realized it was a mini-crib. We probably would have brought our own GoCrib if we had known it would be so small.

Room Tip: If afternoon sun is preferable choose a room on a high floor in Building 1. Rooms on ground floor h...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Boston, Massachusetts
Level Contributor
137 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed December 20, 2012 via mobile

What a deal this place is, top notch resort. We were able to get a room with balcony right on the beach ball four floors up awesome view of the rocks looking toward downtown Cabo. Like other reviewers for la estancia we used Malcolm and Vicki and can't say enough good things about the process and working with them to make our first trip to Cabo a success. La estancia vacations.com
We spent a few days just using the beach, sitting by the pool, eating lunch at the restaurant by the pool, and everything was excellent. We did not try the restaurant for dinner because it was such an easy beach walk or water taxi ride down the beach into town to Cabo and to try all the restaurants there. In fact our daily routine was to around 5/6 o'clock take a water taxi ride from the hotel into Cabo San Lucas get dropped off at the marina and then shop around, get a few drinks in town, and then walk back on the beach, stopping at restaurants like Baja Cantina right on the beach highly - recommend that.
The room was really clean, nicely furnished. Fell asleep every night to the sound of waves. The landscaping was very well done, tropical and like a botanical garden. No timeshare hard sell that we experienced. We'd definitely recommend la estancia.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 17, 2012

We stayed at Villa La Estancia for six days starting with December 9. We got the package through Costco Travel and for an ocean view apartment with one bdr/living room/kitchen/washer & dryer (unit 3305) we paid $3,031.59 which included the airline, transportation from/to the airport, and $150 credit to be used at the restaurant. The units are very nice, the view of the ocean is great and the grounds are kept immaculate BUT… I cannot rate the building only without taking in consideration other factors surrounding my stay there.
When we got out of the plane we had to stay in a line and have our passports looked at, but while in line we had to fill in another form besides the two forms they gave us already on the plane. So, it wasn’t very easy, for with one hand you had to move your luggage and with the other hand we had to fill in this new form. Why wasn't everything handled on the plane? After that we picked up our checked in luggage and then went through a gate where we had to press a button and a light would come up. If the light is green you go through toward the exit, but if the light is read then you have to stop and have your luggage manually checked by customs. Our light was green so we were lucky not to be stopped by customs.
Outside there was nobody with a “Costco” sign as we were told by Costco Travel but somehow we figured out the company which had to drive us to the hotel. Even so it took about 40 minutes until we left, for the driver had to wait for other people besides us to be picked up. This process was not very smooth.
The check-in was pretty smooth and nobody ever bothered us in the whole time we spent there with time share sales as other people complained in previous reviews.
I spoke to people who got very sick from the running water in Los Cabos. I’ve heard that La Estancia has its own filtering system, but the advice on Trip Advisor and from some of my friends who traveled to Los Cabos before me was “Do not drink or brush your teeth with running water and when you take a shower do not let water enter your mouth. Use only bottled water.” Well, I traveled a lot through the US and Canada and never had to worry about such things. And believe me, it is inconvenient to brush your teeth with bottled water!
Then the vendors on the beach are amusing the first day but they become a nuisance afterwards, for we were there to relax and on vacation and not to constantly hear “Amigos, amigos do you want to buy this or that” and having to again and again answer, “No, thank you.” At least there is a portion of the beach reserved just for the hotel and the vendors usually don’t cross the line (though there were a few exceptions when vendors ventured in the guests area) but they are allowed to shout at you from a few feet away and invade your privacy at any time with total disrespect for us as guests. I don't mind the vendors having small beach front fixed points where they can sell their stuff but to shout at you nonstop seems to me abusive. I could see that about 80% of the guests at the resort were sitting inside the hotel grounds around the swimming pools, and because of the vendors roaming the around they would avoid the beach in front of the hotel. But what’s then the purpose of paying a hefty price for a “hotel on the beach” if because of the “beach vendors” one cannot lay on the beach? Anyway, one day I got a pair of sunglasses from one of the vendors and I paid $7 for it. I wore it about a day and a half and some red irritations suddenly showed up on my face and around my eyes exactly where the frame touched my skin. I realized that the frame had some dangerous chemicals in it so I stopped wearing them and I even left them behind at the hotel. A day later my irritations disappeared. These beach vendors are selling all kind of stuff and though my bad experience was with sunglasses I have a feeling that the other items they sell are of the same poor quality and made with cheap dangerous chemicals. Those with kids should stay away from anything these vendors sell.
In town it’s nice but again there is a total lack of respect for tourists and everybody is shouting at you offering you trips, time shares and who knows what else.
We used once a local bus from downtown to Walmart and... was surprised to say the least. Buses are white and look like our school buses just smaller and much older. It was a very uncomfortable ride.
I want to mention one more thing. I spoke to the owners of a quarter of one of the condos and they pay (for a quarter of a year) $8,000 per year for maintenance. That means that all four owners pay a total of $32,000 per year maintenance fee just for one unit. I mentioned this detail and also the price we paid for our travel package in order to make a point. As a foreign guest in Mexico, one is expected to give tips at every corner and to everybody. Yes, Mexicans are very poorly paid. A cleaning woman makes about $4 per day. Waiters, the front desk people at the hotel, the taxi drivers make an average of $7 per day. The per night fees they charge the Americans and Canadians are relatively similar with what hotels charge in North America, so my question is why Mexican workers are paid 10 to 20 times less than their counterparts in the US or Canada? There is a huge rip-off which unfortunately affects not only their local workers but the tourists as well, for tourists are expected to pick up the tab and pay these poor people’s salaries through constant tipping.
We bought some food from Walmart (trip by cab $7). There is also a Costco store but did not get a chance to visit it. Walmart has a good food section. The pastries are inexpensive and very good but watch out for other food items. We bought some chicken and when we got back to the hotel we realized that one of the packages was completely rotten and had to throw it away. Also Walmart in Mexico looks more like one of our dollar stores here, but hey, Walmart and Costco may be your best option in getting safe food.
There was another small inconvenience related to the La Casona restaurant which is on the resort’s premises. They told me that a bottle of Pelegrino is 50 pesos, but after I came to the room I realized that they charged 85 pesos per bottle ($1 US= 12 pesos), went back to the restaurant, spoke to another guy asked again how much is a bottle, this time he said 45 pesos, showed him the receipt with the mistake but they refused to adjust it, so I had to go to the front desk and eventually they took care of it. Our package included a “pillow menu” and a “beach bag” but the hotel did not provide them to us. We had to ask a couple of days later for the beach bag and when we asked about the pillow the front desk guy wasn’t sure what that was and eventually we gave up on it.
Well, if you’re comfortable with the inconveniences of vacationing in a 3rd world country, then go ahead and book your trip. Otherwise think of Hawaii or Florida.
TIP: DO NOT buy a time share in Mexico. Buy it in Hawaii or Florida and then trade your points for a resort on Mexico if one year you want to go there. Mexico is very volatile because of the drug cartels and many people who bought in Acapulco for example some years ago now count their losses for nobody wants to go to Acapulco anymore.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 16, 2012

We came to this hotel and had an all inclusive stay in a two bedroom villa and my other family members got there own villa. The villas are beautiful. It had everything including a washer and dryer. Everyday the maids would come clean and leave a special dish to try and would stock us up on bottle water. I liked this hotel because it was not over crowded with people around the pool. Our all inclusive also included the other two hotels next door. That was nice to have a change of scenery. All water sports were included such as paddle board and kayaks, which was a fun adventure to lovers beach. The main restaurant, which I don't remember the name, but its a 5 star restaurant. I wish I would of ate there every night instead of experimenting with the neighbor restaurants, but they were not bad. In the mornings they had a huge breakfast buffet which included everything or you can special order something. If you choose to not have all inclusive there is a Walmart less then 5 mins. away. You can stock your refrigerator. Your villas also includes a BBQ on your terrace. My young nephews also enjoyed there stay frequenting the neighbor hotel because they had a water slide but FULL of people and no where to lay down. In front of these three hotels is a mini outdoor plaza to accommodate the hotel guest which include a mini mart, arcade, smoothie and panini cafe, etc. they also have a beautiful indoor spa next door. I used the outdoor massage facility on the property facing the beach. The beach is also relaxing and very beautiful which include all chairs and umbrellas and the vendors can not bother you. I recommend this place for couples that need quiet relaxation and or families that need all the accommodations of home. Not a place if your looking for a night club on the property. I enjoyed the place and hope to return.

Room Tip: First floor villas are always nice but not a must. It's nice to go from the pool, beach, or rest...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 25, 2012

Had never experienced Cabo before, but the property and grounds were world class. I purchased the package "Luxury Romantic" for our Anniversary. Phenominal. La Casona is the property's flagship restaurant for good reason. Chef Ricardo is by far one of the best culinarians I've had the pleasure of meeting. With the first bite, you knew that everything would be the best. Fine beef from the Midwest and perfectly prepared. If we go back to Cabo, this will be the place.

Was this review helpful? Yes 2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 24, 2012

My best trip to Cabo yet. Stayed here with 5 friends in August 2012. The resort is gorgeous. Immaculate, excellent service and great food. The breakfast buffet was delicious and rotated items daily. There were plenty of Mexican specialties like chorizo in addition to the standard fare of bagels & pancakes. The staff was so attentive at setting up our chairs/towels by the pool and remembering our drinks. The room was huge and well stocked. Plenty of towels and bottles of water. We had an ocean view room with a patio that was magnificent. 2 ceiling fans, plenty of outdoor seating and a barbeque. Look no further when heading to Cabo. The Estancia can't be beat!!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Villa La Estancia

Address: Camino Viejo A San Jose Km 0.5, Cabo San Lucas 23410, Mexico (Formerly Villa La Estancia)
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Cabo San Lucas
#3 On the Beach Hotel in Cabo San Lucas
#3 Luxury Hotel in Cabo San Lucas
#6 Business Hotel in Cabo San Lucas
#7 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Villa La Estancia 4.5*
Number of rooms: 150
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Also Known As:
Villa La Estancia Hotel Cabo San Lucas
Hotel La Estancia
La Estancia Hotel
Villa La Estancia Cabo San Lucas, Los Cabos

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