The Villa La Estancia was a wonderful place to stay. Here are a few highlights and tips:
The rooms look just like the pictures on the website. It's very clean and well kept. Housekeeping did a good job. The restaurants weren't cheap, but your in a resort, expect to pay more than you would in town.
There is little to no nightlife. The hotel is very quiet. Go in to town to party ans come back to a nice, quiet place to sleep.
The wireless internet connection worked well until the last day of our stay. There is a small grocery store and deli onsite. Great place for breakfast items or even lunch. You can walk to town from the hotel, but the beach is rocky and rough on the feet. It's only $7 to catch a taxi in front of the hotel and well worth it.
Overall, this was a great place to stay. Well worth the money.
1. Make sure you have bring sunblock. Although there is a lot of shade by the pools, you can still burn easily.
2. Tip well...the employees work very hard in hot weather.
3. Get a gold card and use it. We received ours by going through a time share presentation. You get a discount on food, the market, and activities booked through the hotel. We saved money on lots of fun!
4. The time share presentation can be a hard sell. I've heard horror stories about the pressure other hotels put on people to buy, but we didn't get that. By going through it, we received free dinners, massages, and a sunset cruise. It was 2-3 hours, but we got it our of the way and enjoyed the rest of our stay.
5. Food and drink are reasonable in town. Buys souviniers at the mall (much cheaper).

We had a great time and will definitely go back. Any questions, let me know!

Made reservation and paid for a vacation (first in 3 years). Paid entire package 2 months in advance and had Orbitz AND direct hotel confirmation of reservation.

Traveled 10 hours to be told there was an overbooking and no possible way there would be room in Estancia, that "the manager is working on it as we speak if you will be patient we will find a place in another facility". 4.5 hours in the lobby later they gave us a small room only after we advised them we had purchsed tickets to fly back out the next day. THEN THEY HAD THE NERVE TO CHARGE THE SMALLER ACCOMODATION THEY GAVE US TO REST BEFORE FLYING RIGHT BACK HOME.

We spent $1800 extra on flight tickets to leave the day after we arrived. When we asked Villa La Estancia be connected to Orbitz, staff ("Jimmy") insisted they could not reach Orbitz by phone (at least 3 times through the afternoon) and stated that the overbooking was not their fault because the firm Orbitz uses is an independent company and it was the fault of the unnamed intermediary who was alsoo not available by phone. Of course this intermediary was not identified by Villa La Estancia.

The manager admitted that they were aware of the overbooking in advance of our arrival date yet failed to call or email us or to find alternate facility for us. This resulted in our wasting $1200 in airfare to arrive to get the bad news personally. This was, they said, because they did not have any information on us, only the list from the 'booking company' yet that company was never contacted to get any contact information so we could be warned.

This is NOT an "Excellent" facility. Luxury resorts commanding top dollar do NOT strand customers in the lobby. Learn spanish before going because YOU WILL BE ON YOUR OWN IF TROUBLE ARISES!

This is written the day after our vacation started, have called Orbitz and so far have been offered less than 60% refund of our "Orbitz vacation package"for two days of wasted travel, $1800 in extra flight costs, and a short night in a room well below the accomodation identified on Orbitz.

After 4.5 hours of unsuccessful time in the hotel lobby after our arrival there was suddenly a lesser room that we could spend the night in to rest before our unplanned flight home. In fact, they said.... if we stayed in this lesser room for 4 nights we could have the room we reserved for the last night... how special of them.

By the way, another person was in the lobby who had been denied her reservation also and was staying in a lesser facility next door and had spent a miserable night and was back trying to get into the hotel. She was unsuccessful.

I overheard one of the staff advise someone that the hotel was 105% booked. Not sure how many rooms are at Villa La Estancia but am pretty sure that means 10-20 people with reservations ended up with an unexpected turn of events. Apparently in Mexico, "confirmation number" means little.

The facility appeared nice but was overrun with many kids, our HVAC did not work, and the balcony was shared with whomever was in the adjacent room so you could not leave the balcony door and expect any security or privacy, nor would one feel comfortable with the door open at night to hear the fountain or the ocean.

There was a persistent sewer smell in the air during the night

I hope that I will be able to append a report of successfull outcome on this NIGHTMARE. However, my vacation is destroyed and I am out $2,300 plus the $1,800 of added airfare. $4,100 POOF.

Be very careful of any non-American brand name facility. This is a real review and is true in its entirety. I leave my email address for any inquiry.

We are a VIP member at the La Arco Cabo, last December I tried to book 4 days in February at La Arco. I was finally refused by the time share staff. This is not what we were told when we upgraded, of course. With only a few days remaining I contacted La Estancia and spoke to Mr. Alejandro Neri. The next day he reserved the exact room and dates that I requested. Mr. Neri and his staff were there to greet me when I arrived at La Estancia. Mr. Neri even phoned me to see if my stay was fine and to let him know if there were any problems. Mr. Neri treats everyone I met at La Estancia this way. The Villa Group is very fortunate to have a person of his character.

Sincerly,
Harry Niwranski

I stayed at the Villa La Estancia for eight nights in early February which is a great time to go and see whales! The resort is absolutely beautiful with very large clean units with ocean views. The pool area is expansive with plenty of sun and shade and lounge chairs. The restaurant located in the pool area serves excellent food (try the guacamole!) and the service is very good. In general, the service at the Villa La Estancia is very courteous and helpful and my stay at the resort overall was very pleasant. I reserved my one bedroom two bath unit at www.LuxuryVacationRentalsLLC.com and received excellent service from Robin, Jane, and Audrey. They worked very hard to find me a unit at the property just several weeks before my departure date. I will definitely contact them again the next time I visit Villa La Estancia. And it was nice to avoid paying the service fees that other on-line booking sights charge!