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“Great location and service” 5 of 5 stars
Review of Grand Solmar Land's End Resort & Spa

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Grand Solmar Land's End Resort & Spa
4.5 of 5 Resort   |   Av Solmar No 1 - A | Col Centro, Cabo San Lucas 23450, Mexico   |  
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Ranked #3 of 66 Hotels in Cabo San Lucas
1 review
1 helpful vote 1 helpful vote
“Great location and service”
5 of 5 stars Reviewed May 11, 2013 via mobile

Service was top notch. Peaceful and relaxing. Room service was prompt. Construction still in progress but was not a distraction.

Easy walk to the marina and downtown. Taxi available if feeling lazy.

I'll be back next year.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, May 13, 2013
It is very rewarding to read that our cordial staff was the highlight of your stay.
I hope that you had a pleasant return journey.
Warmest regards,
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,152 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Ventura, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 9, 2013

We enjoyed our vacation at the Grand Solmar. The property and rooms are wonderful. Everything is new (2 years old) and well kept. The staff is wonderful, especially Luis at LaRocha restaurant who made us always feel welcome, relaxed and he was very personable. We also struck up a relationship with Eban, who has a wealth of knowledge on tequila. The one disappointment was that the property had massive construction going on from 8:00 am to 8:00 pm. There was a huge crane right next to our room and you could hear drilling, saws, men talking and all the other construction related noise. My husband & I came to experience a relaxing week from very busy, stressful lives, however, we could not stay in our room during the day or open our door to the ocean to listen to the waves, due to the ever present construction noise. I would have appreciated if the hotel would have been honest with us about the construction and given us a choice of staying there or not. When I asked the manager to please move our room away from the construction site, he just stared at me and said he could not help. No understanding, apologizes or anything acknowledging our situation. For this reason, I would not choose to stay here again and I will always ask about construction in future hotel reservations that I make.

Room Tip: Ask if there is construction on the premisis.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, May 10, 2013
I am delighted to read our staff was the highlight of your stay.
We hope you had a safe return journey.
Warmest regards,
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

We recently took a large group to the Grand Solmar for a sales incentive program. I can tell you absolutely that this property had never had a large group before. They definitely stepped up there service once we got on property, but setting up the events and booking rooms as very difficult. It is gorgeous, and since each rooms have kitchens I could see why the restaurants were so empty most the time. The problem was that our group had meal bracelets to use for all 3 days we stayed, and although the servers (Luis was amazing) did everything they could to accomodate any special need, it was soooooo slow. Like 2 hour lunches slow. All the guests complained about it. Needless to say they all loved their rooms and the gorgeous property, but felt the service in the restaurants was sub par. They do really have a friendly staff that is ready to please, so overall I would recommend the property to couples or families, but not for a large group.

Room Tip: There is major construction happening. Ask to be as far left or right on the property as possible!
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, May 9, 2013
Thank you for sharing your comments with us. Rest assure we’ll change your perception for good on your next visit.
Cordially,
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maumee
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

Overall, Grand Solmar is a very impressive resort. The attention to detail is fascinating. The resort is immaculate and looks like a work of art. My sister and her husband accompanied us on this trip and it was their first trip to Cabo. My sister always finds some issue to complain about at most resorts but did not have a negative word for Grand Solmar. Service is excellent and the staff needs to be commended. Everyone makes it a point to acknowledge each guest. The bed turn down service at night was a very special touch. I highly recommend the wine tasting/wine making class. Isaac and his staff outdid themselves with six different wines and the culinary art work they did with the beautifully prepared dishes that accompanied each different wine. We did the multiproperty meal plan for three days and it was well worth it. I don't want to mention names because I am afraid I would forget someone, but I want to thank everyone that works at Grand Solmar, Playa Grande and the Ridge for the wonderful vacation experience we had at the Solmar properties!

Room Tip: All of the rooms had great views. We were in building six next to construction and it never bothere...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, May 8, 2013
It is very rewarding to read that our cordial staff was the highlight of your stay.
I hope that you had a pleasant return journey.
With best personal regards, I remain.
Cordially,
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2013

Traveling as a family with two young boys from a cold climate to Cabo in the middle of winter can make for a pleasant experience in and of itself. Couple the location of an upgrading resort with the wonderful treatment you receive from a pleasant, caring and genuine staff you are setting yourself up for the vacations you will compare to all other vacations. This was our second time at the Grand Solmar and the service we received was so delightful that everything else could have been bad, however the resort is beautiful, rooms were clean, modern and spacious, food was savory and the costs were manageable. We have already made plans for spring of 2014 at the Grand Solmar.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, May 7, 2013
I’m grateful for your appreciation of the Service.
Our cordial ambassadors are trained to be authentic, friendly and be there for you at any time.
We look very much forward greeting you soon again.
With best personal regards, I remain.
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

We went as a couple to Grand Solmar three weeks ago and had a truly wonderful experience. Upon arrival, we were greeted by Moses who made us feel very welcome and took the time to give us a bit of background about the hotel and its plans for expansion (helped to explain the construction currently taking place).

We were shown to a lovely corner room with a beautiful and very large balcony. The bedroom facilities are all very well appointed, and finally a hotel room with sufficient counter and closet space! For those who pay attention to this kind of thing - the fixtures in the bathroom and the appliances in the kitchen are name brands (e.g. Kohler) which tell me that the hotel put some thought into the longevity of its facilities. All of the other hotel facilities are equally well-appointed, and walking around I noticed that the housekeeping and maintenance staff pay great attention to detail and fastidious clean all of the main areas. The atmosphere and natural beauty of the hotel make it feel very secluded with dramatic ocean waves which are lovely to listen to at night.

During our week-long stay, we wanted to do nothing but relax so spent a majority of our time around the Adults Pool during the day and in La Roca Restaurant at night. The atmosphere and service at both were exemplary.

*To the management - I'd like to make particular mention of Sergio at the Pool and Roberto at La Roca. They both did a great deal to make us feel welcome and to ensure our experience was a memorable one. Roberto in particular looked after us the first night at La Roca and made a point of greeting us every time we saw him thereafter, remembering our names and patiently practicing my Spanish with me :) He is a great ambassador for the hotel.

Food at La Roca was very good, fresh and varied with plentiful local colour and attentive service.

I have never written a Trip Advisor review before, but this hotel made me want to write one. It is worthy of a great rating.

Room Tip: Corner suite on the 9th floor (#6901) has a gigantic private balcony, felt very luxurious and a grea...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, May 7, 2013
Thank you for taking the time to share your feedback on TA following your recent stay at Grand Solmar. It gives us great pleasure to know that we could fulfill your vacation expectations.
I hope you had a pleasant journey back home.
Yours faithfully,
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar Land, Texas
1 review
5 of 5 stars Reviewed May 6, 2013

Cabo is always our destination of choice. In this specific instance we were priviledged to stay at Grand Solmar. Views are fabulous and the service equally amazing. The "Bell Team" (Felix, Jacob, Cesar & Aut) were always on time with a friendly smile and willingness to make recommendations of quality. Their courteousness was always at the forefront. The hotel itself is magnificent. We are thrilled to be members and look forward to many years of enjoyment at Grand Solmar.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, May 7, 2013
From the moment you arrive the staff will make themselves available to you with a smile and knowledgeable efficiency.
Me and my group of service ambassadors look forward to the pleasure of welcoming you back to this magical place.
With best personal regards,
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Solmar Land's End Resort & Spa

Address: Av Solmar No 1 - A | Col Centro, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Cabo San Lucas
#2 Top resorts Hotel in Cabo San Lucas
#3 On the Beach Hotel in Cabo San Lucas
#3 Business Hotel in Cabo San Lucas
#3 Luxury Hotel in Cabo San Lucas
#3 Spa Hotel in Cabo San Lucas
#3 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Solmar Land's End Resort & Spa 4.5*
Official Description (provided by the hotel):
The Grand Solmar is the new standard of luxury in Cabo San Lucas. Thoughtfulness and thoroughness are the trademarks of this grand resort. Every detail was considered right down to the intricate designs in the walkways, the stone entries to the rooms and the construction of subterranean passages so the busy staff does not interrupt relaxing guests. The award-winning design combines the grace of old world architecture with carefully crafted modern style. And the location will leave you speechless. A natural cliff forms the backdrop and guides guests to a lobby complete with a spectacular view of the mighty Pacific Ocean. From here, you can see pelicans soaring over golden sands and sailboats scooting across blue waves. Just feet away is the very tip of the Baja Peninsula in all its sun-drenched glory. ... more   less 
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Also Known As:
Grand Solmar Land`s End Resort And Spa
Grand Solmar Land`s End Hotel Cabo San Lucas
Grand Solmar Land's End Resort & Spa Cabo San Lucas, Los Cabos

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