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“Great week” 5 of 5 stars
Review of Grand Solmar Land's End Resort & Spa

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Grand Solmar Land's End Resort & Spa
4.5 of 5 Resort   |   Av Solmar No 1 - A | Col Centro, Cabo San Lucas 23450, Mexico   |  
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Ranked #3 of 65 Hotels in Cabo San Lucas
1 review
3 helpful votes 3 helpful votes
“Great week”
5 of 5 stars Reviewed December 7, 2012 via mobile

I've never written a review before but I felt that the exceptional service and GSLE deserved a kudos.
The staff is top notch! Attentive, accommodating, hard working and personable.
The resort is beautiful and we can't wait to come back when it's all finished. There still is some construction on the last phase but it wasn't an issue as far as noise goes.
I can't say enough great things about our week here. The only negative was the ac and hot water going out for a few days due to a pipe bursting while being inspected. The staff was very accommodating in the situation and worked hard to appease guests. It was a minor set back but nothing to ruin our time, especially because we could see they were working to fix the problem and they did care it was an inconvenience.
All in all, very much looking forward to coming back and enjoying g the great pools, tasty drinks, delicious food, great service and lux rooms.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, December 8, 2012
We appreciate all of your wonderful comments also it was an honor being of service.
Most cordially,
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,230 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (459)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Grande Prairie, Canada
1 review
5 of 5 stars Reviewed December 6, 2012

We were thre from Nov 23-Dec 2.

Weather was very hot. 4 beautiful pools and 2 hot tubs.
Suite was fantastic!
Service was exceptional.
About 10 minutes from Marina. Went on fishing trip and got Dorado and a Marlin. Released the marlin and brought some dorado frozen and packed home. Delicious!

Room Tip: We had a master suite! Just beautiful!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, December 7, 2012
It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the personalized service and attention to detail that we provided to you and husband.
Most cordially,
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2012 via mobile

We were at the Grand Solmar from Nov 25 through Dec 2 and enjoyed every minute. We stayed in room 8301 which was a spectacular, fully appointed 2 bedroom and 3 full bath unit. The huge ocean front veranda provided perfect views of the sunrises and sunsets as well as the whales!

The middle infinity pool could get a little noisy during the day (because of the bar) so we were happy to move to the quiet, adults only pool. We opted to eat dinners in town so can't rate the restaurants but the margaritas were good :).

We did have an issue with a time share person until my husband had to get rude and we didn't have AC or hot water the last day we were there. We were offered accommodations next door but decided to stay since we were leaving the next day. Other than that, perfect!

Try Salvatore's in town for great lasagna!

Stayed November 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, December 6, 2012
It gives us all great pleasure to know that you thoroughly enjoyed your stay at Grand Solmar.
We all will make your vacation time with us memorable.
Most cordially,
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 4, 2012

The first thing I noticed about this resort was the excellent service from all staff. I have not one complaint, they were all above 5 stars.. which is rare. They go out of their way to accommodate your needs. The remember your name and your preferences through the whole stay. I know that is their job to do so, but it felt sincere and they were just pleasant. The resort itself was going through renovations/construction and it was still beautiful. The construction did not interfere with our visit at all. The view is outstanding and one of their best features is location, location, location! We walked safely to Marina and back many times even at night. We do not own a timeshare there.. but I would definitely consider it in the future.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, December 6, 2012
We appreciate your wonderful comments very much.
It is an honor having the chance to know beautiful people like you that allow us to share service and attention to detail. Our mission is to exceed your expectations.
Most cordially,
Jean Louis and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 4, 2012

We just spent another week at the Grand Solmar over Thanksgiving and it was every bit as good as the first time we visited. The entire team including Jose Olas, Sammy and Emanuel made us feel right at home. The service, food and amenities were incredible. I can't wait to go back in June...

Room Tip: We stayed in a Grand Master Suite. Plenty of space for our family although we were spoiled the first...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, December 5, 2012
We appreciate all of your wonderful comments.
It is rewarding to all team members to know that we are surpassing your expectations.
Most cordially,
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 3, 2012

We found all staff attentive and responsive. Sylvia B, a sales and customer care person, was especially responsive to our questions and concerns. We are owners and did not buy an upgrade from her, but she was very professional and easy to deal with. Also, Erica P, downstairs in customer relations has been the best source about contracts, acceleration and the mysteries of the GS process on timeshares for numerous times over 3 years. The control of the tourists at turtle release was poor, as people were not kept at any distance and almost stepped on the hatchlings. The staff should be encouraged (and empowered by management ) to control the tourists by stopping flash photos of new hatchlings inches from their faces and the over handling. If GS is mitigating the habitat loss by building on nesting grounds, they could be more proactive and educational which would serve the hotel, tourists and more importantly the turtles. Perhaps some professional input on how to handle releases to benefit hatchlings and not primarily the tourists would be helpful. Certainly would not want the big moths controlled by spraying as suggested here on TA. Hotel is very attentive to details such as fixing bad ac etc. We did not find the construction noise that bothersome the 2 weeks we were there.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, December 5, 2012
Your invaluable feedback ensures us to continually deliver the ultimate experience Grand Solmar is known for.
Cordially
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modesto, California
1 review
5 of 5 stars Reviewed December 3, 2012

My family and I have just spent 8 days at the Grand Solmar. The beauty of the resort is exceeded only by the beauty of the staff. The service was humble, warm, genuine, and always with a smile. The resort was extremely clean-one of the very cleanest that we have every stayed. The quality of the food was excellent (and we are very fussy eaters). The room was very, very nice, consisting of a full kitchen, sleeping area/bed, dining table with a bench-seat and chairs. Tile throughout. (No dirty, dingy, worn carpeting!-like many beach resorts.) Ocean-facing patio. The infinity pool was beautiful. The view from pool-side, over-looking the beach and ocean cannot be beat. The all-inclusive price was expensive, unless you can eat and drink all day- a lot. Robes are available, but must be requested. The entire property, including the pool areas, is very nicely maintained.
A special "Gracias!" to Guillermo, at the Las Brisas pool, who is simply the very best waiter in all of the Americas! and to Chef Charly who prepares the most exquisite snacks.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, December 4, 2012
We know how precious it is for you to savor your vacation time, so please be ready to be indulged by our team of service ambassadors.
Most cordially,
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Solmar Land's End Resort & Spa

Address: Av Solmar No 1 - A | Col Centro, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Cabo San Lucas
#2 Top resorts Hotel in Cabo San Lucas
#3 Romantic Hotel in Cabo San Lucas
#3 Luxury Hotel in Cabo San Lucas
#3 On the Beach Hotel in Cabo San Lucas
#3 Spa Hotel in Cabo San Lucas
#13 Business Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Solmar Land's End Resort & Spa 4.5*
Number of rooms: 119
Official Description (provided by the hotel):
The Grand Solmar is the new standard of luxury in Cabo San Lucas. Thoughtfulness and thoroughness are the trademarks of this grand resort. Every detail was considered right down to the intricate designs in the walkways, the stone entries to the rooms and the construction of subterranean passages so the busy staff does not interrupt relaxing guests. The award-winning design combines the grace of old world architecture with carefully crafted modern style. And the location will leave you speechless. A natural cliff forms the backdrop and guides guests to a lobby complete with a spectacular view of the mighty Pacific Ocean. From here, you can see pelicans soaring over golden sands and sailboats scooting across blue waves. Just feet away is the very tip of the Baja Peninsula in all its sun-drenched glory. ... more   less 
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Also Known As:
Grand Solmar Land`s End Hotel Cabo San Lucas
Grand Solmar Land`s End Resort And Spa
Grand Solmar Land's End Resort & Spa Cabo San Lucas, Los Cabos

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