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“The staff went above and beyond...” 5 of 5 stars
Review of Club Cascadas de Baja

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Club Cascadas de Baja
3.0 of 5 Resort   |   Camino Viejo a San Jose | Apartado 72, Cabo San Lucas 23410, Mexico   |  
Hotel amenities
Ranked #16 of 65 Hotels in Cabo San Lucas
Gleneden Beach, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The staff went above and beyond...”
5 of 5 stars Reviewed July 28, 2014

My parents have owned for 20-years and have always looked forward to their stay. This time, my mother had a bad fall and was hospitalized for 5-days, leaving my father to fend for himself between hospital visits. The staff treated them like they were family, arranging for meals for my father, driving him to the hospital and when my mother was released, taking the best care of them. From running phone-call messages to their room, many time a day, to making sure that their room was out-fitted with extra pillows to ease my mothers pain to delivering menus, taking orders, delivering food and doing it all with a kind heart.

I would like to single out "Israel" whom went above and beyond the expected; going to the hospital to visit mother, while he was on vacation, kissing her on the forehead 5-times, once for each of her kids and showing genuine concern and kindness. Managing this all could have been very difficult, given the distance and the daily uncertainty, but I was always assured they would always have a roof over their head and a kindness which is often times lost in the hospitality industry.

In their 80's, this may be their last trip to Club Cascades and they have always spoken about how wonderful this place is and this past week made it all clear to their kids (we're all 50+).

Thank you, to everyone, who took such good care of mom and dad, leaving a lasting memory which they, and we, will cherish for ever.

Signed,
a grateful family

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, August 15, 2014
Thank you for your review of Club Cascadas. We strive to make sure our guests feel like family because that is exactly how we view them. We're sorry to hear about your mothers' injury and sincerely thank you for your kind words about Israel. He is a true gem here at the resort. We hope that you will continue to cherish the memories your parents have given you along with creating your own here at the resort. Hope to see you again soon.
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271 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Diego, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 28, 2014

When someone tells me to close my eyes and go to my happy place Cascadas is it. I have been going here for 21 years. The place is peaceful and the place to reconnect with your family. NO TVs in the room so it forces people to play games, socialize and reconnect with the family. I love the staff and the attention to detail they have. From flowers on the bed to the logo being stamped in the sand. This is not a resort of marble and hotel rooms it is like being in your own Mexican bungalow on the beach,

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, August 15, 2014
Thank you for your review of Club Cascadas. We take pride in making Club Cascadas the perfect place to escape. We hope to see you again soon in the near future.
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San Diego, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 25, 2014

I have been coming and staying here for 21 years and I got married here in July and it was beautiful and could not have been better! We did our ceremony on the beach and then went right into the Mexican Fiesta! We had our own private table and were even sung to by the performers! I am so happy to finally be an owner of my own unit where I get to bring my own family down when I start the family!

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, August 15, 2014
Thank you for your review of Club Cascadas. We're so happy to hear that you love it as much as we do. Congratulations on your nuptials! We look forward to seeing you back many more times in the future with your family.
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Reno, Nevada
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 20, 2014

The Cascades is mostly a time share. To get the use of the larger villas you must own, trade, or know someone to use their bonus week. There are several types of villas which sleep a variety number of people. There are 2 main pools, both with swim up bars/Resturants. In addition there is a club house with TVs and a pool table. There are no TVs in the villas. Many of the Villas have their own pools and jacuzzis.
The resort was designed and built by the Giddings, being the first resort on mandando beach it is the only one to maintain the charm of old Mexico and times gone by.
I have been traveling to Mexico for over 20 years and always find peace within the Cascades. The neighboring hi rise condos and hotels on the beach cannot compete with the charm that is the Cascades.
Consider yourself lucky if you have the opportunity to stay there.

Room Tip: There are no bad rooms but a room with its own pool or jacuzzi would be best. Some rooms are closer...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, July 25, 2014
Thank you for your 5 star review of Club Cascadas. We strive to be different from the rest and keep the relaxing atmosphere provided to our guests. Thank you again for your continued visits to our resort and we look forward to welcoming you back time and time again.
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Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2014

Hi Everyone,
We stay at club cascada from June 19-26 for 8 wonderful days. Luckily, we are a member of Global Discovery Vacations and we were able to stay in this immaculate resort. From the first moment we arrived to the last day of our stay, there was not one thing that we would have changed. The staff was just amazing- the front desk was always very helpful, the wait staff never let us sit long without a tasty drink in hand, and the maid service was so very thorough. We did love the style of the resort. It was very authentic and gave you a true feel of the culture. It beat out those other high rise condos for sure...One thing we did love- NO TV OR PHONES!! :) I loved not having much communication with the outside world- we really got to enjoy every bit of our vacation. The food and drinks at the restaurant were pretty good, and we ate there a few nights. Fiesta night was a lot of fun and was a great way to start the week! Our 2 condos that we got were in the main building, and even though it wasn't an oceanview, we were only 2 minutes from the beautiful sea of Cortez. The condos did have everything that we needed, and having Walmart within walking distance was also very helpful as well. The only thing that we thought could have used improvement was the pull out bed. It had a very old mattress and not really any support. However, we were in such a beautiful place, that we felt it wasn't justifiable to complain. The pools and beach huts were never over crowded, and we were able to get one every single day without waiting. The grounds were so well kept and there wasn't a leaf or flower out of place. You are withing walking distance to everything- great restaurants, shopping, bars! We loved this resort and cannot wait to go back!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, July 25, 2014
Thank you for your beautiful review of Club Cascadas. We really want our guests to be comfortable and enjoy every aspect of their vacation and we're excited to hear you did just that. We look forward to seeing you again in the future.
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Colorado Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 4, 2014

We were able to stay here through our Interval International time share, and felt very lucky to have a had a cozy 1 bedroom with kitchen small villa that met all of our needs. We were close to the beach, had 2 delightful swimming pools, beautiful plants and greenery with flowers all around.

Cascadas has great warmth and character and we felt so comfortable in all respects. The front desk was helpful with every need, the maid did all of our breakfast and lunch dishes every day, our rental car was parked safely in a free lot with a security guard. There's lovely artwork in noticeable spots, and several sweet waterfalls. The clubhouse was a fun place to watch the world cup soccer games, and the bars and restaurant were wonderful. There's a spa too. The palapas on the beach were comfy and shaded. Medano beach was a great place to swim and easy to walk to fun spots along the beach.

We loved Cascadas and would come back! I don't think I'll ever stay at one of the massive resorts again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, July 25, 2014
Thank you for your review of Club Cascadas. We're so happy to hear that you found your villa suit your needs perfectly. We strive for the 'home away from home' feeling and welcome all as family. We look forward to seeing you again in the future.
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Fresno, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2014

Walking distance to EVERYTHING in Cabo! A staff that genuinely loves Americans!
On-resort restaurant is excellent (and well priced!) Clean, well maintained. Old world charm. Many of units have patio jacuzzis, and some units boast their own villa pool!
Note- No TVs or phones in the rooms (you ARE on vacation, right?) Villas do have free WIFI.
TV and Phone access is at lobby and clubhouses.

Private, unique "villas" -- not hotel rooms. But only 100+ units (not the 400 to 1400 of the other
Cabo "on the beach" resorts! So, hard to get in (it is a timeshare resort-- but OWNED by the members!) They don't advertise; so when in Cabo, just walk in, ask to see a villa!

Room Tip: Caution -- if you try it, you won't want to go anywhere else!!!
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, July 25, 2014
Thank you so much for your raving review of Club Cascadas. We take the utmost pride in our resort and are happy to hear that our guests are as completely in love with it as we are. We look forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Cascadas de Baja

Address: Camino Viejo a San Jose | Apartado 72, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Cabo San Lucas
#12 Spa Hotel in Cabo San Lucas
#19 Family Hotel in Cabo San Lucas
#29 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Cascadas de Baja 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Club Cascadas De Baja Hotel Cabo San Lucas
Hotel Cascadas De Baja
Resort Cascadas De Baja
Cascadas Baja Club
Club Cascadas De Baja Cabo San Lucas, Los Cabos

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