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“Fun but rundown property in search of hospitality” 2 of 5 stars
Review of Club Cascadas de Baja

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Club Cascadas de Baja
3.0 of 5 Resort   |   Camino Viejo a San Jose | Apartado 72, Cabo San Lucas 23410, Mexico   |  
Hotel amenities
Ranked #16 of 66 hotels in Cabo San Lucas
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Fun but rundown property in search of hospitality”
2 of 5 stars Reviewed January 17, 2013

I became enchanted with Club Cascadas when a group of friends and I went down to Cabo San Lucas to celebrate our birthdays 15 years ago. The property was fun and funky, with river rock and bamboo bathrooms (perfect for Fred & Wilma Flintstone) and bug netting over the bed. I remember having a lovely time, and sinking my feet in the warm sand as we had dinner on the beach overlooking the famous rocks of Cabo. I always wanted to go back to Club Cascadas, and in December 2012, I got my wish as my husband and I went down to Mexico to celebrate the holidays.

But much had changed in the 15 years since my last visit. We were assured that we would have a room with a private outdoor jacuzzi, but when we checked in, we were rudely informed that wasn't going to happen. The front desk manager was about as inhospitable as anyone I've ever seen at a hotel or spa; his manners were more like a club bouncer than a person whose job it is to welcome guests. We wound up being assigned a room with a door so warped it took two of us to push hard enough to open it. There are no telephones in the room (no television or radio either); we had to keep going outside to find a phone to call for maintenance. Club Cascadas kept promising to change our room or send someone to fix the door, but in a week, nothing was ever done. The hotel also proudly boasted that they had wifi services throughout the property, but again we couldn't get a connection anywhere. When we complained, the front desk told us they would alert their engineer, but that problem wasn't fixed either.

My husband and I love Mexico, and know that tourism is important during these rough economic times. We also love offbeat and interesting places to stay, rather than the typical big box hotel. But treating guests rudely, and ignoring requests for needed room repairs is not a way for any hotel to encourage repeat visitors. While we hope this charming property gets its act together to provide service and hospitality, we won't be going back to Club Cascadas.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, January 21, 2013
Thank you for your honest comments about Club Cascadas. We would greatly appreciate the opportunity to address your specific concerns. Please email us at ccdb@tradingplaces.com with your name, dates of stay, and unit number so we can resolve these issues in a timely manner.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2013

We started going to Club Cascadas 5 years ago when it was recommended by our travel agent. We fell in love, bought a week and have been going back 1-2 x a year ever since. It is a really special place in that you get all the benefits of being in a well established resort area like Cabo, with the added benefit of being at a small, intimate, unplugged resort where you can relax and feel like you are on a secluded island. Its perfect if you love to relax, read, swim, and spend time with your family.

Room Tip: there's no bad rooms but all are really different.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, January 14, 2013
Thank you for your positive review of our beloved Cascadas! We're glad you enjoyed your stay and look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 7, 2013

If you want to walk out of your Villa door, and step a few feet away, you will have a charming little pool, with swim-up bar. Go another 20 feet, and you have the ocean. We stayed at Club Cascadas through our travel club, Global Discoveries/Trading Places, and we very impressed. This is not your typical high rise, with huge pools, and water slides if that is what you are looking for. Rather, you will find a more relaxed layed back environment. Kids are allowed, although this seemed to cater toward the adult crowd. This is also a timeshare, so many people have been going there for 25 + years (all of whom were extremely friendly and welcoming). Fortunately, Club Cascadas is on the Sea of Cortez, which allows for ocean swimming. Should you chose the Pacific side of Mexico, the rip-tides make it sometimes dangerous to swim, so this is definitely where you want to be. The club offers many of the amenities that you will find at a 5 star. The restaurant is hands down phenomenal, with a theme each night. The chef even took our Dorado that the men caught while deep-sea fishing and made sushi out of it for us....and served us beach-side as we hunkered down under our palapa's. Thursday pm is a welcome reception for newcomers, and Friday am don't miss the introduction at the club house.Centrally located, you will find a Walmart for grocery shopping within 2 miles. We took a bus there (old school bus) for a $1, then took a cab back for $12. They even deliver your groceries right to your front door with a little cart that they have. The Spa is small, but the massage was out of this world...and prices were very reasonable. $45 for an hour. I took two cooking classes onsite at the club house, which was fun! Also, for being in Mexico, the beds and pillows at this resort were very comfy and plush! Downtown is safe to walk to..just be in a group. We went and saw the Sammy Hagar concert in October 2012, at Cabo Wabo (take a cab for this restaurant), which was awesome. Overall I would say this is a great resort that I would highly recommend! Helpful hint:: as in any city in Mexico, bring at least $100 to $200 in one's for tipping!

Room Tip: The Villa's are 3 stories. If you have the option of a ground level, you have a nice hammock an...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, January 11, 2013
Thank you for taking the time to review our beautiful resort! We appreciate your positive comments and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elk Grove, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

This place is not like your average hotel type resort. They have all the things your would expect. Plus a feeling of community and family! The restaurant's staff and food are the best. It has a wonderful best beach frount with bar service while you sunbathe. Their are two large swimming pools with swim up bars. The rooms are very romantic! I would recommend this place to everyone. Very kid friendly too.

Stayed November 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, January 4, 2013
We're so glad you enjoyed your stay and look forward to welcoming you back to Club Cascadas!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagle, Idaho
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 21, 2012

First time at Cascadas, 5th time in Cabo. Although we obtained last week through Interval International, this hotel is marketed by Trading Places. The people we met own a particular week(s) in the same unit, and come every year so most of the guests know each other, and know the staff, etc. There are a few 'secrets' to making it feel comfortable, i.e. the Club House marked "Private" is for all guests, which is the gathering place to watch movies or NFL games. Note: Excellent place to unplug, no tvs, in room but wi-fi everywhere. The staff gets 5 stars for service! Our unit, 3rd floor 2 bed 2 bath, was huge. We admired the use of natural materials to build Cascadas, very creative. But if you want contemporary, modern surroundings this is not the place for you. Stone, bamboo, cement, screened windows that don't close within hearing distance of other balconies... We enjoyed several dinners with entertainment on the beach, just incredibly beautiful and memorable. Thank you Cascadas!

Room Tip: Margarita 8 was on third level with balcony and hot tub facing the ocean and sunrise!
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, December 26, 2012
Thank you for your positive review of Club Cascadas! We're glad you enjoyed your stay and look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
phila
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed December 14, 2012

Reviews are always subjective and I get why those who love the newest, hippest, trendiest place or the most isolated, upscale amenity laden resort would not be thrilled at Club Cascades de Baja or for that matter, may find Cabo overbuilt and past its prime. But, I loved Cascades - outdoor living in our Escondido villa flat with funky round architecture and all the comforts plus friendly staff, impeccable maintenance and daily housekeeping and warm pools, beach at the quiet ish end of a honky tonk tourist area. I dunno, what's to complain about? Used the room safe, ate the food - used the tap water - no problems. Loved it.

Room Tip: as others said the villas are great - we were on the second floor and the open front deck was ideal...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TradingPlacesTPI, Manager at Club Cascadas de Baja, responded to this review, December 17, 2012
Thank you for taking the time to review our resort. We appreciate your positive comments and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Georgia
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 6, 2012

Since 1987 this has been a haven among the many Cabo places to stay. It's probably best described as a little village on the beach. Stunning old style Mexican architecture. Palm trees catching the morning sun and the birds are in abundance amongst the palms. Right at beachside looking out at Lands End. You can walk a short distance to many of the beachside restaurants. Cascadas is kept pristinely clean by the friendly staff. It's more for families and the mature folks because of the ambiance. Hope you enjoy as much as we did.

Room Tip: Ask for something closer to beach. If not available when you make reservation, ask at check in. The...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Club Cascadas de Baja

Address: Camino Viejo a San Jose | Apartado 72, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Cabo San Lucas
#11 Spa Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#16 Business Hotel in Cabo San Lucas
#33 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Club Cascadas de Baja 3*
Reservation Options:
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Also Known As:
Club Cascadas De Baja Hotel Cabo San Lucas
Hotel Cascadas De Baja
Resort Cascadas De Baja
Cascadas Baja Club
Club Cascadas De Baja Cabo San Lucas, Los Cabos

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