My husband and I stayed at the Melia Dec. 22-29, 2012. We found the resort to be very relaxing. It's not the fanciest resort in the area but seemed to be well maintained and the grounds were manicured. There was always someone out watering the lawn or raking the sand into intricate patterns. Our room was very quiet. Our bed was hard but we asked for a mattress topper and it was fine after that. Our room was spartan but clean. We always had plenty of nice large bath towels. The water pressure in the shower was quite powerful so be aware the first time you turn it on. We loved lounging by the pool and the hot tub was a bonus. However, the rules concerning adults only and a maximum of 10 people in the hot tub at a time were not enforced. Neither was the rule about not saving lounge chairs. If you were not out by 6:00 a.m., you did not get a chair. I enjoyed the water aerobics classes led by Raul. He made the activity fun and a good icebreaker among the resort guests. I enjoyed walking on the beach but the stairs and distance from the resort made it hard for my husband who had a knee injury. I did not expect the sand to be so coarse so be sure to wear shoes. The food was good in all of the restaurants but especially at Kujira, the Japanese restaurant. Excellent sushi and salmon in mango sauce. The resort could use one more specialty restaurant as it did get old alternating between just two. We received exceptional service from Marco in La Palapa and Jacqueline in Agavero. Be careful of leaving unattended food on your table at La Palapa as little birds will occasionally fly in and eat off your plate. Also, there should be more than one waffle maker as the line was quite long and there were some very impatient guests. We found the alcohol selection to be quite limited although we liked having Corona Extra on tap. They did not have Baileys, Captain Morgan, or Southern Comfort just to name a few. We would recommend having more live entertainment. Not much to do in the evening if you do not go into Cabo. We thought there would be more of a celebration on Christmas Eve but other than Santa handing out some t-shirts to the kids, there was nothing going on. The best night was when the live band played and lots of people were dancing. Overall, we had a pleasant stay at the Melia. It's hard to complain too much when the sun is shining, you have a cold drink in one hand, a good book in the other, and your biggest decision is which swimsuit to wear.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 10, 2013
Dear User: jr2153
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We appreciate that you have given the task of dedicating part of your time to share your experiences with other travelers through this media and that you have pointed out many details.
Thank you for trusting us and for your insights that helps us take corrective measures where we can improve. Our goal is meeting and hopefully surpassing your service and comfort expectations.
On the other hand your comments in regards to our staff have been shared and we have congratulate them for their effort.
Guest Experience Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.