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“Husbands 40th birthday trip” 5 of 5 stars
Review of ME Cabo

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ME Cabo
4.0 of 5 Hotel   |   Playa El Medano S/N, Zona Hotelera, Cabo San Lucas 23410, Mexico   |  
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Hotel amenities
Ranked #37 of 66 Hotels in Cabo San Lucas
Scottsdale, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Husbands 40th birthday trip”
5 of 5 stars Reviewed January 24, 2014

We had a fabulous time at ME Cabo! The hotel was beautiful! January was the perfect time to go! Not too crowded. The hotel is in the perfect location. Beautiful views of the ocean and the famous arch. It is walking distance to the famous The Office, we had lunch there and drinks every day. I would never stay anywhere else in Cabo after staying here. This is defiantly not a place I would bring my children. This hotel never sleeps!!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MECabo, Guest Relations Manager at ME Cabo, responded to this review, February 7, 2014
Dear Guest:

We’re so happy to hear that you enjoyed your time at ME Cabo. It sounds like you had a wonderfully relaxing vacation, experiencing our very finest features. We believe that great getaways such as yours begin with unparalleled service and a perfect location.

We hope to see you again soon. It’s always a good time to visit, but I have a special fondness for the months of December to March, when the gray whales are migrating just off the coast. The views are truly remarkable. If there’s anything we can do to help plan a future trip, please don’t hesitate to let us know.

Cordially,

Beethoven Solís
Aura Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,014 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
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English first
Conifer, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 24, 2014

These people lie, cheat and steal from you. Be very aware if you choose to go here. We used the refrigerator while staying here and returned all items to the fridge prior to departure. They charged us $125 US Dollars saying the beer and champaigne "went flat" because it wasn't kept cold. (We all know this is a blatant lie). We were told local calls were free, but were charged an extra $22 for these local calls. The hotel was loud, blaring disco music until 2:30 pm, then they started banging dishes at 6am. The hotel complex is "U" shaped so the noise reverberates and you hear everything, regardless of the room you stay in. On top of those things, there was construction to the pool the entire time we were there. The jackhammers were going all day, and well after dark. It was extremely disruptive. I would never go to this or any other establishment owned by this company and highly recommend this place be avoided at all costs.

Room Tip: Go elsewhere. Do not stay here!!!
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  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MECabo, Guest Relations Manager at ME Cabo, responded to this review, February 7, 2014
Dear Guest:

We appreciate that you took the time to review your recent stay at ME Cabo. It is unfortunate that you left with a negative impression of the hotel and our business practices. There’s nothing more important to us than our guests’ satisfaction.

We understand that vacations can be a major expense, and that is why we’re committed to providing unparalleled value. There are services, features, and amenities at our hotel that you won’t find anywhere else—and we take great pride in creating once-in-a-lifetime memories, which is why many of our loyal guests always come back for more. At the ME Cabo, we believe in always giving that “wow” factor by offering unique features, including our ambiance at the main pool. Unfortunately this pool has to be closed due to the filtering system suddenly has failed.

Lastly, it is of utmost importance for us at ME Cabo to provide accurate charges on each guests’ accounts. Thank you for bringing these concerns to our attention, and we look forward to welcome you on your next trip to Los Cabos.

Cordially,

Beethoven Solís
Aura Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2014

Bring Cash because the resort does not accept Debit Cards that don't have the Pulse/NYCE/Star logo on the back so be very careful, there were 2 other guest that experienced this problem as well as myself

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MECabo, Guest Relations Manager at ME Cabo, responded to this review, February 7, 2014
Dear Guest:

Thank you for sharing your experience with us. We are surprised by your comment regarding debit cards, due to we do accept them to cover final statements; probably you wanted us to use your debit card for the credit hold is required for all reservations to charge to the room at al our venues. We take this as a misunderstanding and we encourage you to comeback to ME Cabo on your next trip to Los Cabos.

Cordially,

Beethoven Solís
Aura Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 23, 2014

Pool and bar shut down, no one informed me at time of booking. Room waaaaaay too expensive for what it was. Paid $600/night for a basic room. They called it a suite but it was not. Did not have separate living/sleeping areas. Only perk was a balcony but not worth paying the price for that. Won't stay again.

  • Stayed January 2014, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MECabo, Guest Relations Manager at ME Cabo, responded to this review, February 7, 2014
Dear Guest:

On behalf of everyone here at ME Cabo, I’d like to personally thank you for choosing to spend your vacation with us. We appreciate all feedback, as it’s a great help in our efforts to maintain a high level of service.

Unfortunately, it sounds like your stay was not all you had hoped it would be. Not only do we hope our guests “get what they pay for,” we strive to exceed expectations and create rewarding and memorable experiences. Regarding the pool and bar closure, it was a partial closure at the lower pool which was conducted in order to repair the filtering system which suddenly has failed. This kind of inconvenient may happen any time and unfortunately it happened when you were here. Please accept a sincere apology.

Cordially,

Beethoven Solís
Aura Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allen, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2014

We stayed at ME Cabo during our recent trip to Cabo. The main pool and hot tub were closed due renovation and construction. The staff was really nice and helpful. Hotel location is perfect and walking distance to Bars, Restaurants and Clubs.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MECabo, Guest Relations Manager at ME Cabo, responded to this review, February 7, 2014
Dear Guest:

Thank you for sharing your experience with us. I am very happy to read that you’ve found our staff really nice and helpful. ME Cabo is the hottest and best located spot in Cabo!.

Regarding your comments about the pool closure, we are truly sorry about the inconvenient. It was a partial closure at the lower pool which was conducted in order to repair the filtering system which suddenly has failed. This kind of inconvenient may happen any time and unfortunately it happened when you were here. Please accept a sincere apology.

I encourage you to give us another opportunity to prove that we work with the highest standards in quality and customers attention.

Cordially,

Beethoven Solís
Aura Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cabo San Lucas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

Me Cabo went above and beyond with their service. Concierge Azeal and Lucia are GREAT. The staff was so very helpful. What a beautiful view of the ocean when you walk into the lobby. Beautiful rooms, great atmosphere. The music was fun and was over in a reasonable time. We will definitely visit Me Cabo again. GREAT location to local attractions, with in walking distance which was a big plus.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MECabo, Guest Relations Manager at ME Cabo, responded to this review, February 7, 2014
Dear Guest:

Thank you so much for sharing your experience with us. It sounds like you had a great one! You are absolutely right, the view from our lobby is breath-taking, our location is unbeatable and we take great pride of our staff’s excellent service. Proof of that are our Concierges Lucia and Azael.

I look forward to have the opportunity to welcome you back on your next trip to Los Cabos.

Cordially,

Beethoven Solís
Aura Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
3 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed January 17, 2014

We arrived Saturday ( 4 couples) and checked here at the Me Cabo. as timeshare owners. Sunday evening, a piece of paper was slid under our door to notify us that the main pool would be closed from Monday, January 13-Sunday, January 26th,2014. I went to the front desk right away to ask why no one mentioned this when we booked in November or even when we checked in Saturday. Apologies every where but no one cared we were upset at all.
To make matters worse, the jackhammer that pounds all day long is even worse than the pool being closed. Half the Me experience is the people and energy at the pool all day.
The hotel has offered nothing to keep us here so we have went to other properties daily to relax at a quite pool and spend our money.
If you have reservations..... Cancel them now and book somewhere else that has a full pool, cheaper drinks, better food, and most of all an honest management staff who cares about it guests.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MECabo, Guest Relations Manager at ME Cabo, responded to this review, January 18, 2014
Dear Guest:
Thank you for share your experience with us and for being part of Me Cabo’s family. The closure that you have mentioned refers to a partial closure at the lower pool which is conducted in order to repair the filtering system, which suddenly has failed. This kind of inconvenient may happen any time and unfortunately it happened when you were here. We did send a warning note to our guests in-house and we are doing our best to have this fixed asap. Regarding the jackhammer, it stopped two days ago. Meanwhile, we have full service in the Upper Pool and the Beach Area, (DJ performing live, food & beverage, towel service, etc). We also have the option to enjoy facilities next door, as you mentioned as well on your review.
Probably you are tired to hear apologies but I want to give you the most sincere one. It was never our intention to inconvenience you in any possible way.
I look forward to have the opportunity to welcome you again on your next escape to Los Cabos.

Cordially,

Beethoven Solís C.
Aura Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ME Cabo

Address: Playa El Medano S/N, Zona Hotelera, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#20 Luxury Hotel in Cabo San Lucas
#21 Spa Hotel in Cabo San Lucas
#25 On the Beach Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — ME Cabo 4*
Number of rooms: 151
Official Description (provided by the hotel):
On the finest stretch of beach, as one of the premiere Cabo San Lucas resorts, ME Cabo resort steps down to the sea, its 155 rooms and suites arranged in a terraced embrace of free-form pools and gardens, Bali beds and sunshine. Well known for being a midweek Lounge hotel & a hip-sexy-cosmopolitan weekend Party Hotel Me Cabo holds a cool hypnotic groove. ... more   less 
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Also Known As:
Me Cabo Hotel Cabo San Lucas
Melia San Lucas
Melia Cabo San Lucas
Me Cabo San Lucas
Cabo San Lucas Hotel Melia San Lucas
ME Cabo Cabo San Lucas, Los Cabos

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