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Tesoro Los Cabos: Traveler Reviews


Tesoro Los Cabos
Blvd Marina | (formerly Costa Real Cabo San Lucas), Cabo San Lucas 23410, Mexico
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58% Recommend
3.0 of 5 stars 290 reviews
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Solomon's Landing is the place to eat and drink!

Tesoro Los Cabos

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2 of 5 stars
hapahaolegirl 3 contributions
Las Vegas, Nevada
Jan 3, 2006
11/12 found this review helpful

Before I even get to the hotel, I want to warn people to get past the line of "greeters" inside the terminal unless they want their visit to start even later. They are all timeshare sales people pretending to be activity advisors. We booked our Grayline Airport shuttle online and we wasted a good 30 minutes trying to untangle ourselves from the timeshare folks.

The shuttle took us to the Pueblo Bonita, Melia Hotel and the Finesterra first so we were disappointed to see our accomodations when we finally got there. The room was not ready so they told us to just put our luggage in the room. The room had not even started to be cleaned and there was room service food everywhere - and there was no lock on the safe! The bellman told us that the hotel was running 100% and there was a shortage of locks - so "forget about it", in other words. We left and went to walk along the marina.

When we returned from our walk, a couple of hours later, the beds had been made and lovely tissue rosettes folded into the tissue boxes and toilet paper rolls. However, there was still room service food left on the counter in the "kitchenette" area. I had to hunt down a housekeeper to take the stuff away. Additionally, there were only two towels left for us, even though we were booked for three. We called housekeeping to deliver another towel but when we kept having just two towels left, I just started hunting the maid's carts in the halls and taking the additional towels or asking the maid for more if she was around.

We booked the junior suite and it was quite spacious. I didn't like the fact that I could smell perfume on the pillows. The worse thing was that the toilet kept stopping up. The second night, we had to call to have someone clear it for us. I had to call twice and wait at least an hour before someone showed up. The third night, it overflowed. That was it, we were ready to call the airlines and arrange for an early departure. I went downstairs and asked for a different room, but was basically given the brush off. (The front desk clerks all act like they don't want to speak to you.)If you get room 274, refuse it! The lobby bar is right below the front door and there is karaoke there that unbelievably lasts for hours and beyond 11 p.m. The window in the bathroom opens to the hall as well as the lobby bar and there is no way to close it - there is a two inch gap between both pieces of glass so we kept the bathroom door shut and stuck a towel at the bottom to try and get some sleep.

The next morning, my husband went down to ask for a different room and it just so happened people were checking in so the clerk just threw a key at him and told him to "check out this room" just to get rid of him and his "overflowing toilet complaint".

We moved to room 312 and it was newly renovated and nicely decorated. It wasn't as large as the junior suite, but it did have a modern flat screen tv and a toilet that never backed up or overflowed. It was however, right next to a staging area where there was some kind of very loud show going on every other night or so...and it started quite late like 9 p.m. Weird. The announcer talked so loudly, it seemed he really didn't need that microphone that he screamed into for at least an hour. After that ended, the disco started downstairs and we could hear the beat basically all night.

We never used the pool because there were never open chairs and besides the volleyball game took over. We did, however, check out towels poolside to take to Medano Beach everday. We checked them out when we got there and kept them for the whole eight days.

We did not get the all-inclusive, but did try the breakfast buffet one morning. It was really terrible and cost the three of us $50.

We ate most of our meals at Solomon's Landing, which is right outside the hotel, on the marina. They serve purified water and ice and the food is EXCELLENT! Their 1.50 tacos and taco condiment bar are the best buy that we found. They even have a sushi bar after 12:30 p.m. Try the Mexican sashimi - it is to die for. I've even tried to replicate it since we've been home. The sea bass with wine and capers was great and my husband and son ordered the filet mignon more than once.

The best thing about this place is the location. We walked everywhere from here. The free water taxi to the beach was also a nice feature. It's called Zaida's and it's out the hotel and to the right along the marina. It leaves every hour on the hour from 9 am. to 5 pm and leaves the beach at 10 minutes past.

On a tip from a fellow sunset cruise passenger, we bought tickets at the mall for the VIP room (same price) and watched King Kong on very comfortable recliners. There is an excellent fish and chips booth to the right of the ticket booth.

This was our first time in Cabo San Lucas and we liked it well enough to consider going back. However, the relentless peddlers and the insidious timeshare salespeople - some even disguised as hosts or hostesses in a lot of the restaurants - were really disgusting and a big turn-off.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay December 2005
  • Member since January 03, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $196 (year-round)
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Best place to stay for fun!

Tesoro Los Cabos

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5 of 5 stars
A TripAdvisor Member
Timmins, Ontario
Jan 2, 2006
11/16 found this review helpful

My girlfriend and I stayed in Tesoro Dec 19-24, and we had the time of our life! Our room had a king size bed, a large sitting area, a private staircase, and a balcony over looking the marina. We had an amazing view of the sunrise every morning. If you get the chance be sure to ask for room #537 as it is probably the best room in the whole hotel. The hotel is located right in town so it was only a 5 minute stumble from the bars (Cabo Wabo & El Squid Roe) at night. We had No complaints of anything the whole time we were there. The staff was awesome. We met some great people while visiting the resort and overall, we had an amazing time! I'd recommend this resort to Everyone considering going to Mexico. We plan on returning there someday (hopefully sooner than later)!
Darryl & Faye

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay December 2005
  • Member since January 02, 2006
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $196 (year-round)
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Would not come back because of defensive Manager

Tesoro Los Cabos

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2 of 5 stars
A TripAdvisor Member
Greenville, South Carolina
Dec 29, 2005
7/9 found this review helpful

My wife and I spent our honeymoon at the Costa Real the week of Nov 13. Our travel agent arranged with the hotel a honeymoon special surprise for us. We went to check the Sunday we came in about our special surprise with the front lobby and they said to come back the next day to check.
We got a excellent room with a good view of downtown Cabo San Lucas. The room service was excellent except the 2nd day when our breakfast never arrived. However, we brought this to the front lobby's attention and it was fine the rest of our stay.
We didn't receive our surprise yet our 2nd day and checked with our tour guide who offered to check with the hotel on that day.
On the next day after still not getting our suprise gift, the tour guide referred us to the manager. The manager claimed that the lobby or hotel personnel have been telling us the past few days to have our bags ready to be picked up to be moved to a honeymoon suite with a cake and champagne. Since we had all our things already settled in our room, they could not do it.

The manager lied, we were never notified about getting ready to move. So, she(the manager) said it was too late to give us this package since somebody else is occupying the suite. I did tell her nobody told us about it, but she kept sticking to her story. The only thing that she arranged is to have champagne sent to our suite, but there were no apologies.

This is why we would never come back to this hotel and would not recommend it. Everything else was great but for the manager to get on the defensive to a customer on something that was the hotel's fault is suffice to not come back and would not recommend to anybody this hotel.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay November 2005
  • Member since December 29, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $196 (year-round)
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Disappointed

Tesoro Los Cabos

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2 of 5 stars
Chewy0809 2 contributions
Vancouver, BC, Canada
Dec 28, 2005
10/10 found this review helpful

We have just returned from a great one week trip to Cabo San Lucas.
First of all, I would like to highly recommend the Manta Scuba Diving shop which is located right near Medano Beach. Eran and his crew were fabulous!! Good, safe, clean equipment coupled with very knowledgable and personable staff made our diving excursions the highlight of our trip.
Additionally, we went with Pisces for our fishing. There were four of us sharing the boat and we landed three stripped marlin and one 150lbs sailfish. Everything was included in the price - coffee and rolls at the dock, lunch, bait.....Well worth the price.
Dinner at Lorenzillos is a must. The food and service were perfect. There is no need to say more.
The hotel that we stayed at was selected solely on location as we were not interetsed in taking cabs or buses every day from the corridor. The Costa Real is located right on the marina and it lives up to everything they say about location - you can crawl home from every major venue in the city. The two major problems that we had with this hotel were the service and the food. We ended up eating out quite a bit because the only edible meal turned out to be breakfast in the one buffet restaurant this hotel offers. There is one a la carte restaurant - Maria's - however, the menu is very, very limited and there is an upcharge for steak, coconut shrimp and lobster. The mini bar was replenished daily with pop and water but only 3 days out of the 7 that we were there, did we receive more beer in our fridge. The rest of the time we had to take the elevator to the lobby bar if we wanted to sit in our room and have a drink. Although this may not seem like a big deal, there are two elevators for the entire hotel. so there was always a wait.
The swimming pool is located on the 2nd floor right beside the buffet restaurant. There is only one pool - it is not heated - and one hot tub - it was broken and had been for two weeks when we got there - and there are too few chairs for the number of guests at the hotel.
And if you don't tip the waiters around the pool and in the buffet restaurant, be prepared to be snubbed the next time you show your face. Although we had tipped at each meal and each time we sat at the bar prior to and afterwards, we were outright ignored by not just one, but several waiters as we did not tip one of them earlier that day for bringing us our drinks.
We became so frustrated with the poor service that on our third day there, we attempted to get transferred to another hotel however, by the time our travel rep responded to our request, there were only two nights left of a seven night stay.
I don't recommend this hotel and I will forgo "location, location, location!!!" for comfort and service from this day forward.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $196 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
three star hotel in a five star location

Tesoro Los Cabos

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2 of 5 stars
A TripAdvisor Member
Dec 28, 2005
11/11 found this review helpful

This resort was advertized as 4 star, but we didn't think that it really lived up to that. What it does have is a really great location, especially if you want to shop, hang out at the marina, and go to night clubs. Most rooms have marina views, and the view is fantastic! Be sure to get up early enough to see the sun rise at least once. The colors are wonderful, but they only last for a short while.
The water taxi service to the public beach is good, but the beach vendors are a pain, and they just keep on coming. A polite no gracias will send them on their way, but there is a constant stream of them. I was surprised that they were allowed into the area roped off for our hotel. Also watch out for time share people who act like they are working for the hotel.
The water taxi to lovers beach and lands end is well worth it. Divorce beach on the Pacific side is amazing, and the taxi will take you on a little tour of lands end. Be prepared to tip the guys on the beach to help you get off and on the boat. Older or heavy people may find getting in and out of the boat a challange, at the beach. Be sure to bring something to eat and drink with you because there are few vendors. We sepnt a few hours there, and wish we had gone back again.
The hotel itself is kind of mixed. The pool is small and plain, and the hot tub is a bit of a joke. The first room we had was a bit smaller than we were used to, but it was nicely renovated. We stayed there for the first few days, until water started dripping out of a ceiling light fixture. They switched us to another room, which was a hassle because we did the packing, and although they said they would move our bags, they took so long, we ended up doing it ourselves. Then we discovered that they moved us to an un renovated room. This room was smelly and old. We expected an upgrade as it was not our fault that our room was leaking water! We settled for another renovated room that was almost as nice as our original room, but not after a couple of hours of complaining, packing , waiting, moving and more moving. Who needs this when you are on vacation?
We only ate at the hotel. They charge extra for shrimp and lobster at the a la carte resturant, and the buffet is limited. On day 5 I got sick, but my wife was fine. I think it was fruit or salad that I ate in the buffet.
Keeping in mind that this was the most economical tropical vacation we had ever taken, then it was not too bad, but we would probably go to a different resort next time.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay December 2005
  • Member since December 28, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d153087?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $196 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Tesoro Los Cabos Also Known As

Address: Blvd Marina | (formerly Costa Real Cabo San Lucas), Cabo San Lucas 23410, Mexico