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“LOCATION!! LOCATION!!” 4 of 5 stars
Review of Tesoro Los Cabos

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Tesoro Los Cabos
3.0 of 5 Hotel   |   Blvd. Marina Lotes 9 y 10 | Col. Centro, Cabo San Lucas 23410, Mexico   |  
Hotel amenities
Ranked #45 of 68 Hotels in Cabo San Lucas
HAGERSTOWN
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
“LOCATION!! LOCATION!!”
4 of 5 stars Reviewed October 23, 2012

GREAT location for fishing!! Staff very friendly & helpful. We come back 2-3 times a year & stay @ The Wyndham.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamCSL, Front Office Manager at Tesoro Los Cabos, responded to this review, October 24, 2012
Thank you for your candid comments regarding our Resort, I am truly very happy that you enjoyed your stay with us and appreciate your feedback and look forward to host you again.
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1,463 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (430)
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English first
Seal Beach, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 21, 2012

My mom and I stayed here just this last week. We had nothing but problems during our stay. The first problem we encountered was our broken air conditioning. They finally got it fixed but took them a while to send someone up to our room. Our room was not fully stocked. It lacked several dishes, coffee pot, hair dryer, and towels. We called about a coffee pot and they wanted us to rent one for 3 dollars a day. The next big problem we endured was a shower in the middle of the night over the bed. I woke up at 3:30am to water leaking from the ceiling on my head. We were there during the hurricane so a leaking roof was not acceptable. I blocked the leak with a towel but woke up again 3 hours later to an even bigger shower. We called down to the lobby and they refused to switch us to a different room. After fighting with them for several minutes they finally sent someone upstairs and they got to see first hand the pool of water that was filling the bedroom. We got switched into a temporary room and at first they said it was only going to be a couple of hours until we got our new room but we called and they said it was not going to be until 4 or 5pm. After several more phone calls we got put into our new room. We constantly had to ask for new towels and toilet paper. Upon checking out we were charged room taxes for our leaky room and our final room. They should not have charged for the first room and they were uncooperative when we explained why we should not have to pay those charges. Very, very, very unhappy with our stay. Love the location but with that service it is not worth it. I do not recommend staying at this hotel.

Room Tip: Don't stay on the 5th floor. Leaky roofs and terrible water running system
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  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamCSL, RDM at Tesoro Los Cabos, responded to this review, October 30, 2012
Unfortunately Robyn R's visit seems to have coincided with the storm that hit calamitously Cabo San Lucas and left in only three days, more than 20% of the average annual precipitation of water. I have no knowledge of any hotel in the area that was not affected by the storm. Despite the inconvenience of water described by Robyn R, we consider ourselves lucky to have not sustained substantial damage, as the storm is comparable to a hurricane hiting Cabo San Lucas.

We offer our sincere apologies to Robyn R for having disappointed her with our services and accommodations on this occasion, we have a continuous improvement program in this area in order to provide excellence in services to all our guests. Thank for your valuable opinion and hope to host you again soon.
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Additional Information about Tesoro Los Cabos

Address: Blvd. Marina Lotes 9 y 10 | Col. Centro, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tesoro Los Cabos 3*
Number of rooms: 286
Official Description (provided by the hotel):
Cabo San Lucas offers the perfect location for the active traveler, with panoramic views of our beautiful marina and the Sea of Cortez, the city center and a beautiful desert landscape in one of the world's most beautiful and exclusive tourist destinations. ... more   less 
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Also Known As:
Wyndham Cabo San Lucas Hotel Cabo San Lucas
Costa Real Cabo San Lucas
Tesoro Cabo San Lucas
Tesoro Los Cabos Cabo San Lucas

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