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“great view of the marina yet the food and drink below my expectations.” 3 of 5 stars
Review of Wyndham Cabo San Lucas Resort

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Wyndham Cabo San Lucas Resort
3.0 of 5 Hotel   |   Blvd. Marina Lotes 9 y 10 | Col. Centro, Cabo San Lucas 23410, Mexico   |  
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Ranked #46 of 66 Hotels in Cabo San Lucas
Cottonwood, California
1 review
“great view of the marina yet the food and drink below my expectations.”
3 of 5 stars Reviewed May 14, 2011

Looking out over the marina in Cabo San Lucas, the Wyndham, (formerly the Tosoro) is a decent price, meals included ($70 usd) for the location, however the food and drink is not the best. The location is great for shopping, sightseeing, and dining out at the local restaurants. Pleanty of places within walking distance. Or, take a water taxi or cab if you want to venture further.
The room was clean with airconditioning. The bed was comfortable and the shower was large and clean.
The television had several english speaking channels.
Drawback- Each room that has a view of the marina has a separate stairway leading up to the landing of your door.
I was a solo female travelling alone. I didn't appreciate the dark, narrow steps leading up to the entrance to my room. It was actually scary going up those steep, narrow stairs leading to my room. When you reach the top of the stairs, there is a landing that cannot be seen from the steps until you are at the top. In that landing was my door and another rooms door.
Each night, I would get to the top of the stairs, then cautiously peek around to see if anyone could be waiting at the top to ambush me. Yes it was scary, especially late at night.
I suppose I could have had the bellman walk me to my room each night, however the bellmen I encountered didn't speak english and I speak limited spanish.
Like I said, the view of the marina and rocks at lands end are great, as well as the view of all the yachts in the harbor.
For all of my nervousness, no one bothered me at all! I enjoyed my stay.
Would be a great place to stay when travelling with your sweetheart!

  • Stayed May 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenteCaboSL, Gerente at Wyndham Cabo San Lucas Resort, responded to this review, May 16, 2011
Dear Guest:

Thank you for your comments regarding your recent stay at our property.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

We are working in the necessary improvements to make sure that all of our customers have nothing but the greatest experience here in Wyndham Cabo San Lucas.

We hope to have the opportunity to serve you again in the near future, and can assure you that upon your return you will see the improvements which you have helped to shape.

Sincerely yours,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,326 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (387)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Spokane, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 10, 2011

The location is what sells rooms at this hotel! I could tell that they are under renovation but that shouldn't stop the staff from being friendly right? We didn't go to "their" time share presentation so automatically i think we were not thought of as nice guests or something. They made you wear this black band upon check in and keep it on the entire stay.. the bed was like sleeping on cement... if you like the party atmosphere this is also a great hotel to stay at...if your looking for ocean sounds.. umm no you get partys at night, and fishing boats in the morning. It is a short walk to just about anything you need or want though, the swimming beach is just a 15 min walk around the pier the mall, food,drinks,etc short walk! perfect location!

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenteCaboSL, Gerente at Wyndham Cabo San Lucas Resort, responded to this review, May 11, 2011
Dear Guest:

Thank you for the feedback you have provided to us regarding your recent stay in our property.

We were disappointed to learn that we fell short in meeting and exceeding your expectations for our property in the area of Front Desk . We have taken your comments very serious and consider all of our guest feedback as vitally important in making the necessary improvements to make sure that all of our customers have nothing but the greatest experience here in Cabo San Lucas. Also, we’re glad to let you know that we are getting new mattresses this month and we hope to have the opportunity to serve you again in the near future, and can assure you that upon your return you will see the improvements which you have helped to shape, from your comments. In the meantime, if I can assist you in the future in making your arrangements, I hope that you will contact me personally.

Thanks very much again for your thoughts and your comments,


Sincerely yours,

General Manager
Wyndham Cabo San Lucas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 9, 2011

We stayed for 5 nights here. We were a little sceptical initially as we heard varying reviews but the hotel was offering a great deal on its Junior suites so we decided to try it.
We got an shuttle from the airport which was quite tedious as it took over an hour.
Check in was fine although we were slightly taken aback that we had to wear plastic tags around our wrists to mark us as hotel guests - tags that we found very irritating and uncomfortable!
We received a lot of vouchers and guides for the surrounding area by the entertainment manager Donna once we had checked in and she gave us a few tips on where to eat.

The location is fantastic - right on the marina in the midst of all the restaurants and shops and fishing tours! We were on the 3rd floor and had an incredible view of the marina. The hotel is in the midst of renovations so it did get slightly noisy at times but not to the extent that it bothered us. There is very definitely a smell around this hotel - mainly seems to be around the front of the hotel. Very unpleasant but fortunately, it didn't seem to reach to anywhere around our room.
Our room was big, comfortable and clean and had a balcony as well which was nice.

The food wasn't amazing but it was ok and we also room service a couple times and this was also fine. The bar service around the pool is very good and the waiters v friendly and helpful! The pool has a great view over the marina as well. There definitely need to be more umbrellas at the pool.

We loved that all the restaurants were so close and my husband loved that the fishing boats were right there as he went fishing every day. It was a long walk to the beach (you can get a water taxi if you wish).

Room Tip: Marina view, 3rd/4th floor
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenteCaboSL, Gerente at Wyndham Cabo San Lucas Resort, responded to this review, May 10, 2011
Dear Guest,

Thank you for your kind comments regarding your recent stay at our property. We're glad to know that you had a great time here in Wyndham Cabo San Lucas Resort.

Your feedback is very important to us and our staff is doing everything possible to create an enjoyable experience for each of our guests.

It will be a pleasure to be your hosted in a near future

Sincerely Yours,
General Manager
Wyndham Cabo San Lucas Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 4, 2011

the best way to relax is don't do anything . We forget to stop and appreciate nature and our surroundings. The simple pleasures of life are the greatest gift to our wellbeing.
Never go anywhere with great expectations , go with none and let everything amaze you.

Room Tip: just ask nicely and they will do the best they can
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  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenteCaboSL, Gerente at Wyndham Cabo San Lucas Resort, responded to this review, May 5, 2011
Dear Guest,

Thank you for your kind comments regarding your recent stay at our property.

Your feedback is very important to us and our staff is doing everything possible to create an enjoyable experience for each of our guests. We hope to see you again!

It will be a pleasure to be your hosted in a near future


Sincerely yours,
General Manager
Wyndham Cabo San Lucas Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 4, 2011

Room 388: April 29 to May 2, 2011 from Calgary AB. 3rd trip to Cabo, 1st stay at Wyndham. Previous stays at the "MI".

After reading some of the comments I am shaking my head. The room was spacious, clean and had a fantastic view (A Suite) of the Marina. The room was kept clean every day, including washed floors. The mini bar was NOT expensive (Everything in it all together totalled $24USD) and had water, pop, beer and snacks.. Yes the hotel restaurant was expensive (they ALL are) however there are 60 restaurants within a 15 second to 10 min walk on the Marina. Parking is 24hr secure and free.

Staff ARE FRIENDLY. They remember who you are and smile and speak when they see you. The rooms are SUPER SECURE. No really ... need a card to use the elevator.

I love Cabo San Lucas and enjoy the Marina - second to none n my opinion. Staying at the only resort ON the Marina is a big bonus.

From now on the Wyndham will have me as their guest. See you in November.

Room Tip: Didn't have to ask Beautiful view room
See more room tips
  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenteCaboSL, Gerente at Wyndham Cabo San Lucas Resort, responded to this review, May 6, 2011
Dear Guest;

Thank you very much for your kind comments about your recent stay in Wyndham Cabo San Lucas Resort, your feedback is very important for us, we will use this information to do everything possible to create an enjoyable experience for each of our guests.

We hope that you can give us another opportunity in the near future to be your hosted, to show you the important changes and improvements that have been taking place.

Sincerely yours,

General Manager
Wyndham Cabo San Lucas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oceanside, California
Top Contributor
117 reviews 117 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 4, 2011 via mobile

I stayed in a Jr suite. It was vey large for 2 people. It looked to be recently remodeled. The only down fall was the matress it felt like it was 20 years old. I could feel the springs in my ribs at night. Some rooms have new matresses but not ours. Other than that it was a great hotel. Right in the middle of the marina. Just make sure you get a new mattress. No issues with smell or hot water or bugs.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenteCaboSL, Gerente at Wyndham Cabo San Lucas Resort, responded to this review, May 6, 2011
Dear Guest,

Thank you for your kind comments regarding your recent stay at our property

We have taken your comments to heart and consider all of our guest feedback as vitally important in making the necessary improvements to make sure that all of our customers have nothing but the greatest experience here in Wyndham Cabo San Lucas.

We’re glad to let you know that we’re getting all new mattresses, and we hope to have the opportunity to serve you again in the near future, and we can assure you that upon your return you will see improvements which you have helped to shape, from your comments.


Sincerely yours,

General Manager
Wyndham Cabo San Lucas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Leandro, California
1 review
4 of 5 stars Reviewed April 23, 2011

prior to going, i read a lot of reviews on trip advisor and was expecting the worse. stinky bathroom, rude staff, loud spring breakers, and uncomfortable bed. well, i was surprised it's not all bad. the bathroom was find, no stench i could locate and oh i sniffed. the only problem i had with the bathroom was the mirror, there's only the vanity and a small round pull out one that mounts to the side, i don't know what those are call. the small mirror was mounted too high, looks like they remounted by the patch job. unfortunately, they mounted too high, i'm 5'2" and it was at less a foot over my head. ladies that need to put on your face, good luck. we stayed in the deluxe marina view, right over the pool, there are music from the pool and boats that are docked right in front, but the sliding glass door is sound proof. no problems there. we did have a few "too old to be frat boys" in the room across from ours, they came in every night at 3:30am and chose to hang out and chat in the balcony in front of the hotel for the reminding night. the sound does carry thru the hallways but i had no problem walking out in my pj and asking them to take it downstairs. they were only slightly better after that, what can i say... americans... aahhh, the beds, it's firm. i personally like firm beds, but this... i was a little uncomfortable, i couldn't figure out why. after the 2nd night, it was better and i got use to it. i actually think it might be the pillows.

overall, i like this place. it's extremely convenient by proximity to the marina and downtown. everything was within walking distance. lots of restaurants along the marina, but we mostly walked to downtown. we also walked along the marina to medano beach and it's a easy walk. completely doable even with kids.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenteCaboSL, Gerente at Wyndham Cabo San Lucas Resort, responded to this review, April 25, 2011
Dear Guest,

Thank you very much for the feedback you have provided to us regarding your recent stay at our property.

We hope to have the opportunity to serve you again in the near future, and can assure you that upon your return you will see the improvements which you have helped to shape, from your comments. In the meantime, if I can assist you in the future in making your arrangements, I hope that you will contact me personally.

Thanks very much again for your thoughts and your comments,


Sincerely yours,

General Manager
Wyndham Cabo San Lucas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Cabo San Lucas Resort

Address: Blvd. Marina Lotes 9 y 10 | Col. Centro, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 66 Hotels in Cabo San Lucas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Cabo San Lucas Resort 3*
Number of rooms: 286
Official Description (provided by the hotel):
Wyndham Cabo San Lucas offers the perfect location for the active traveler, with panoramic views of our beautiful marina and the Sea of Cortez, the city center and a beautiful desert landscape in one of the world’s most beautiful and exclusive tourist destinations. ... more   less 
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Also Known As:
Wyndham Cabo San Lucas Hotel Cabo San Lucas
Costa Real Cabo San Lucas
Tesoro Cabo San Lucas
Wyndham Cabo San Lucas Resort Los Cabos

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