Stayed Feb 21-28, 2007. We stayed in an efficiency . Extremely noisy for a vacation resort. Luckily, the planned activities, every night , usually ended around 11 pm. Had to sit thru the "Time Share" presentation of 90 minutes. Can't imagine why anyone would "buy" for a significant amount of money...($40,000.00 +), the concept of prepaying for your vacation for the next 30 years. Plus there are other yearly costs which could very well be enough to pay for a vacation!!?!
Our room only had one double bed which was hard for a couple who always slept in a king to adjust to. The room was clean but when the a/c was on it smelled like bacon! There was a lot of noise that came through our door from the lobby area too.
Most staff were nice and helpful but when passing thru the lobby we were constantly asked to make an appointment for a presentation. Very disappointing was no wireless internet service in the rooms. Their internet cafe was a joke and expensive. We are in the 21st century and a real resort should have free wireless in all rooms as part of their amenities.
We were impressed with the Mexican people, even tho there was much selling of their wares. where ever we went.
The Marina area is very nice. Forget Margaritaville....it is too expensive( 9.50 for a glass of wine??)! The Mexican restaurants down the side streets are a much better value plus you get the real feel of Cabo. We'll go back becaue the weather and people are great...but will not stay at the Villa del Palmar.

This was my first trip to Cabo San Lucas and my last for the reasons I will explain below. I am a 26 year old business professional female and I have traveled to many countries and several destinations in Mexico, my experience in Cabo has top the list of vacation let downs. I stayed at Villa del Palmar Resort and Spa. This hotel is over priced has terrible customer service and repeatedly harasses its occupants to purchase its time-shares. I was traveling with another female friend and this too was her first time in Cabo. Upon arrival to the hotel we were told that we had complimentary gifts that came with our stay all we needed to do was see the attendant once we had checked in. Once in our room we received two phone calls reminding us to see the attendant for our “gifts” ready to head out we made our way to see the attendant. She went over three different packages and telling us we had our choice and would also receive a gift basket with complimentary tequila too. After explaining all this then came the catch we would have to attend a “free breakfast” and take a tour of the property (i.e.…listen to time share lectures). We just needed to meet a few requirements to “qualify” for these gifts, be 28 years of age or older, and married (which neither of us are). Already annoyed at the time wasted being told I was getting “complimentary gifts” I could not believe the added sexism of the business. If I had wanted to attend I could not based on my age and marital status!!! I could go on and on about the terrible experience that I had in Cabo with the Villa del Palmar but I think you would rather I summed it up. As an American in Cabo I was looked at as a dollar sign, called degrading names by the locals whom I would not purchase packages from, and told by the hotel “you understand if we aren’t making money off the exchange (dollars to peso’s) we can’t do it” when asked to break a larger American bill to smaller ones. The night clubs where largely lacking in sophistication and class, most of them like the “No Where Bar” played 80’s music with a small dance floor. My recommendation to vacationers is skip Cabo.

Just got back 2 days ago and thought I would throw my trip into the pot so to speak. We were first given a room right behind the whale slide with no view of the ocean. They were full but we kept trying for 2 days and then we were able to move to a spectacular 6th floor ocean view room. We had some maintenence problems but they responded to our calls within minutes to fix the problems. There is a smell in the rooms but you have to realize that they don't have "American standards" when it comes to p-traps on toilets and such...not bad.

All the staff were terrific. Everyone smiles and says hello when you pass...most remember you name. Not a bad thing to say about anyone on staff...maids, spa, front desk,bellmen or waiters. Fabian (waiter at Tortugas) went the extra mile and gave my daughter and I flowers and my husband a GIANT beer.

The spa had a robe and a big plush towel for me. The only real negative was that everything was sooo expensive but I think that is all of Cabo. $5 for a cerveza & $* for a little pina colada...whew...I am used to elsewhere in Mexico but it is what it is.

City Club was great...Tortillas, cervesa, queso & pan, cereal,
juice that lasted 8 days...for little money.

Anyway...have fun

My husband and I went to the Villa Del Palmar in Cabo San Lucas for our Honeymoon in December of 2006. I had read some reviews on this site before going and was prepared to face some problems. I soon learned that the bad reviews were correct. We waited at the front desk for quite a while before being helped by a woman who did not seem to eager to make our stay very comfortable. We were, of course, told we had to put a minimum of $500 on our credit card for "incidentals" and also because none of the restaurants at the hotel would take cash. This is a lie- they have no problem taking cash. From the moment we stepped in the lobby we were bothered by people trying to get us to listen to presentations. My husband and I had absolutely no interested in listening to their 3 and a half hour long "presentation" with the only purpose being to get us to spend more money on a timeshare and come back. There seemed to be no focus on the pleasantness of our current trip. The restaurants on the property were expensive and the food mediocre. There are many places in town with much better food and service! Our favorite was The Office- it is a pretty good walk down the beach, but the food is awesome and so is the setting. Our room was always cold and we were told that there was no heat. So the room was less than stellar, but at least it was clean. Our real problem began at checkout. My husband's mother had purchased us one more night at the resort that wasn't part of our package. As far as we knew, it had been paid for. However, the hotel charged us $400 for a room that was already taken care of- without our permission! No one was willing to help us AT ALL. They refused to even let us use a phone to try to get this figured out. It is now 2 months later and we are still trying to get this "situation" figured out. The bottom line is- HORRIBLE CUSTOMER SERVICE and DO NOT GIVE THEM YOUR CREDIT CARD INFO! I would never ever stay here again.