Before I start my official review, let me tell you that I read reviews prior to our week long stay about the pool construction and was completely irritated! It's not posted on the website anywhere and Interval wouldn't let me switch my week because they didn't see an official travel advisory about the pool. Irregardless, the lower pool is under construction and the entire renovation will not be completed until November. The good news is that you can ride the trolley to the next resort over, Villa del Arco, and use their facilities.

Now for the review...
Pros:
We had a Junior Suite (2 double beds + kitchen) and yes the furnishings are a little oudated, but overall, the room was well kept and cleaned each day. Our maid made animals out of the towels in both the bathroom and bedroom and the room was always extremely clean.
Check-in process went very smoothly. I can't vouch for long lines b/c ours was short, but I do imagine that there are peak arrival times during the day and if your flight happens to fall into that time then you'll have to wait a little. Just relax...these people are on what I call "island" time. Ask for your safe key when you check-in as well.
The market, deli, and ice cream shop across from the hotel are really nice. We found that beer, milk, and water were reasonably priced there, but if you want serious groceries you'd be better off taking the white city bus from the hotel for 7 pesos to Walmart and then take a taxi back.
Hotel restaurants we tried: Bella Italia at VDP (Excellent pizza), El Faro (Sushi at VDA)
City restaurants: Mi Casa (great!), Panchos (average mexican food), Salvatore Italian (go on wednesday for lasagna), and Mango Deck (on beach with good atmosphere)
Villa del Arco pool is amazing. Our son loved the lower pool which had the pirate ship restaurant and we hung out there every day!

Cons:
The timeshare sharks will get your right after check-in. We ended up taking the tour mid-week, but bargained with them for a temporary gold card up front (15% off all food and drinks at the hotel and some restaurants), $25 gift certificate to Bella Italia, and $25 gift certificate to El Faro. The tour says it takes 90 minutes. It took us 3 hours. My advice is to shake their hand when you show up for the tour and kindly tell them that they have 90 minutes and are on the clock. One couple we met did that and it will greatly speed things up.
Villa del Arco pool is extremely crowded b/c most guests from VDP are using their pool. They give green towels to VDP guests and VDA have brown. I walked down at 6:50 each morning and laid towels on our chairs, but beware, they will take your towels and any belongings away if you do not come back in 1 hour. We had lunch brought to our chairs each day from the Bucaneer and by the end of the week had eaten most everything on the menu. Food was good, but don't expect great things. It's just standard bar food.

Overall, we greatly enjoyed ourselves last week. The 3 resort grounds are immaculate, all staff seemed friendly and attentive. We would definitely go back, but even with a renovated pool would probably choose to stay in Villa del Arco b/c it's a newer resort and much more modern.

We got the all-inclusive package. On our last night, they refused service because they were afraid we would take food on the plane. After complaining, they allowed us to order. Very rude people.

I am an owner there, and would not recommend buying from resort.com. They have lied to me about prices and services. Will never go back to Cabo. They only good thing is that I can trade for other resorts.

Travelers beware of resort.com. They also have the Del Arco in Cabo.

For the benefit of getting all the ugly over first, I will begin there.

The ugly-
Hotel is under major construction. The whale slide and lower pool are closed, leaving the upper pool (which was cold). The restaurant/bar pool - small and loud, and the kids pool, which was ok. We had a 3 br suite for our large group (7 kids aged 2 - 20 yrs). The rooms are all tiled, so noise levels are high. You hear EVERYTHING. Our furniture was torn and looked like it came from the goodwill store. Window coverings were not adequate to block out the sun, so I hope you are an early riser.

Oh, and we were on the 6th floor and the elevator was inoperable 50% of the time, so prepare to take the stairs.

The bad-
We were consistently charged for items in the honor bar that we did not use. My suggestion is to have housekeeping remove them from your fridge all together. We were also charged for food at the restaurant we did not order. Please review every check carefully!!! Also - they do not take cash. They give you a "gold card" to charge it to your room at a 15% discount, but they do not tell you that there is a $4+ service fee every time you do that.

Timeshare timeshare timeshare. If you want them to leave you alone, tell them you own already. You can take advantage of going to the presentation just to cover the activities you want to do. We were able to get glass bottom boat, parasailing, jet skis, snorkeling, and food for free. Paying for all of these activities for a large group of 11 would have cost a fortune.

The good-
While the furnishings in our room were trashed, I will say that we had an excellent balcony with a jacuzzi and a superb view. It was huge and had a great view of the point near the arches.

We were allowed to use the facilities at the Villa Del Arco. If you don't mind a short walk down the beach or a trip on the free trolley, it is well worth it to go over there. The Arco property is excellent. The pool was beautiful and warm, and the kids loved the pirate ship.

The location is excellent, close to Cabo Wabo, Squid Roe, the beach bars and all the water activities. The staff was friendly, and the food pretty good (but not cheap).

We got upgrade to a 2-bedroom suite that had a washer/dryer (very useful!!!) and a hot tub (we didn't use it). Our view was of Land's End and the ocean. Really fantastic. The staff was very responsive to repairs we requested (tub faucet leaked). The room was cleaned very well. I usually clean any hotel room I go into when I first arrive, and there wasn't anything to clean when I arrived. They would have mopped the floors daily if I had let them.

Drawback is the location; it's not as close to town and restaurants as I would've liked. Also, the restaurants in the resort had so-so food (overpriced, too). Great spa and the massages my sister and I got were great!

We had use of the pool in the newer Villa del Arco, and my kids loved the pirate ship pool. I was bummed that we couldn't bring our own bottled water to the pool area to drink; they were very strict about that. Service at poolside for drinks and food was very slow.

We were on the 2nd floor, right above the kitchen (we didn't know), so request a higher room. The sorting of utensils sometimes woke me up too early.