THIS IS A TIME SHARE PROMOTION and as such, you will be required to attend a sales
meeting for about 5 hrs. This 1 day sale has been going on for months.
Our overall experience was very good but there are issues that you need to be aware of:
1. We got the 399.00 for 5 nights and 6 days all inclusive special.
A. The total cost was;
399.00 for the hotel
104.86 24.5% taxes
29.00 Transportation from the airport to the hotel - NOT DEFINED
95.75 We were told this covered tips and services at 19.95 a day.
17.50 Gratuity Program
When I asked them to break down the total cost, they informed me that they were not suppose to do that. When I pressed the issue, they said that $29.00 was for transportation but they wanted to make sure we got to the villa safe??
Now, reading the ad, it specifically states that the VIP transportation to the hotel is included.
The contract that you are sent says that 'There is a 3.50 optional charge upon check-out of the resort at the front desk. This is an optional charge'.
Reading that we had no idea what this meant until we were hit with the following:
The night before we checked out we received the weeks invoice. It has defined a 3.50 daily charge for a 'Gratuity Program'. We had been tipping the waiters all along. If you do tip, make sure you attach it to the room bill.
The invoice also stated that 'There is no one at the front desk on the weekends to answer any issues with your invoice'.
We were charged $29.00 for VIP Transportation to the Hotel -- This should have been included.
We were charged $17.50 for a 'Gratuity Program' that we could not ask to have removed because we checked out on the weekend.
It is not the money, it is the fact that we were DUPED and unfortunately these are the things that I will remember the most about our trip.
When I wrote them and asked for a refund just on the 29.00 transportation charge, I got no response. Such a shame.
Over all, the place is beautiful, clean, friendly, and the food was excellent.
If you are aware of these issues, you will hopefully have a wonderful time.
IF YOU ARE LOOKING FOR A TIME SHARE, THERE ARE MANY GREAT DEALS ON THE INTERNET. JUST LOOK AROUND.
- Official Description (provided by the hotel):
- Villa del Palmar Beach Resort Los Cabos is "fun" with a capital "F," described by previous guests as "awesome," "enjoyable," and simply, "a great place to get away from it all." Soak up South of the Border comfort at Villa del Palmar Beach Resort Los Cabos, our family-friendly property with newly renovated rooms and an emphasis on entertainment. You can't help but smile the minute you see our Willy the Whale water slide.On any given day, you might see a crowd partaking in aqua-aerobics, water volleyball, or simply slipping and sliding into the pool (don't forget your camera!). In addition, the resort hosts a large variety of on-site activities including scuba diving, cooking lessons, a techno-arcade and theme nights featuring mariachi music, talent shows and more.The property also boasts a walk-out-the-door stretch of powdery sand, with gorgeous views of the turquoise surf and famous rock formation, El Arco. The recently updated all-suite property with its 460 air-conditioned units offers a range of "home away from home" options, be it a one-, two- or three-bedroom suite, sure to satisfy everyone in your group.While the area's beach and water sports get most of the attention, Villa del Palmar goes out of its way to offer the utmost in peace and tranquility. ... more less
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- Also Known As:
- Villa Del Palmar Beach Resort & Spa Los Cabos Hotel Cabo San Lucas
- Villa Del Palmar Beach Resort And Spa Los Cabos
- Cabo San Lucas Villa Del Palmar
- Villa Del Palmar Los Cabos
- Villa Del Palmar Beach Resort & Spa Cabo San Lucas
- Villa Del Palmar Beach Resort & Spa Los Cabos Cabo San Lucas