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Villa del Palmar Beach Resort & Spa Los Cabos: Traveler Reviews


Villa del Palmar Beach Resort & Spa Los Cabos
0.5 Camino Viejo a San Jose, Cabo San Lucas Cp 23450 , Mexico
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Traveler Reviews

54% Recommend
3.0 of 5 stars 477 reviews
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Great place to stay!

Villa del Palmar Beach Resort & Spa Los Cabos

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4 of 5 stars
needinsun 18 contributions
Kodiak Island, Alaska
Apr 2, 2008 | Trip type: Family
7/7 found this review helpful

We stayed at VDP from March 14 - 24, 2008. This was a family vacation and there were three of us, two adults and an 8 year old. I had read the reviews prior to our travel and talked to people that owned at VDP, so I went with an open mind.

To quantify my following review I'll say that we are not typically luxury travellers. I travel for business and expect quality similar to Hilton's business traveller hotels such as their Garden Inns, but when we travel as a family have stayed at Motel 6 and Super 8 hotels. We expect clean and comfortable but spacious rooms and luxurious amenities are not requirements for us.

We were in Cabo during the heart of spring break. Upon walking in to VDP for check-in it became immediately obvious that we were going to be surrounded by raucous teenagers the whole time. Several in line for check-in already had beers in hand. That said, check-in went quickly and the clerks, although obviously frazzled, were nothing but polite and efficient. We checked in around 3pm and were immediately shown to our room by one of the concierge/timeshare ladies. She did ask us to stop down after we'd settled in for our "welcome packet".

Our bags were delivered to our room within minutes of our arrival and the bell boy was very nice. We found all of the staff to be friendly and helpful - even the timeshare ladies. We did stop down for our welcome packet and they were persistent, yet not rude, about doing the timeshare presentation for del Arco. We ended up doing but only because we were curious as to the timeshare stuff. It was a beautiful property, medium sell and we got some nice goodies by holding out our booking for a day or two.

Details on Villa del Palmar:

Rooms: Clean and spacious. We had a junior suite with a queen bed and pull-out sofa, as we'd requested upon reservation. We were on the backside of building three with a garden view and a tiny slice of ocean view. I felt like the room was plenty bright with the light from the sliding glass door. The room had a full-sized fridge, two burner range, microwave, a/c, ceiling fan, blender, toaster, coffee pot, in-room safe (we never used), blow dryer and iron & ironing board. The veranda was nice to sit on, with a small table and a couple chairs. The furniture and room were dated, but fully functional and clean. The only "issues" we had were figuring out the a/c (operator error) and twice when we used the microwave the breaker switched - easily reset.

Contrary to what others have said, we weren't bothered by noise in the hallways or adjoining rooms. Every now and then we'd hear a particularly loud group of kids in the hall or outside, but the only other noise we got was from the room above us - which was to be expected as the floors are tile. It never disturbed us.

Staff: The staff was always pleasant and helpful. We don't speak Spanish and discovered right away that the maids and other support staff speak very little Engish, so if we had questions we needed to go to the front desk, the activity staff or others whose jobs were to interact guests. A smile was always returned in kind as well as "hola" and all the staff was very appreciative of even the smallest tip. The maids were nice and efficient and always checking to see that we had everything we needed. The bell boys were funny and awsome and very quick with getting our car for us and were a great source of information.

Pools: The main pool was the primary source of activity. Chairs in the sun were sometimes hard to find right there, but it was never a huge issue for us. Our daughter LOVED the whale slide, as did many of the college kids. It was fast and kept young and old entertained. There was always music playing and while there is not a swim-up bar, the bar is close and there are waiters around the pool. Their are also activities by the pool during the day which looked like a bunch of fun, though we only took part in the Easter activities. If you wanted a quieter spot you could go by the kiddie pool or to the upper pool and relax or down to the roped off area of the beach. We were there ten days and saw the pools being cleaned several times during our stay.

Misc: We only did one of VDP's activity nights - we chose the beach party. The food was wonderful, the drinks strong and flowing freely. It's pretty pricy (around $34/person) but it was all you can eat and drink - which would have been a lot more downtown. They had a really good live band, limbo contests, etc and the young adults that handle their activities are so much fun! We found ourselves (middle-aged, low-key parents) partying with the teenagers - dancing and cheering on the limbo contestants while our daughter played in the sand with other children. I would have loved to do the Fiesta night as well, just didn't fit into our schedule.

On Easter they had a sand castle contest and egg hunt for the kids. All the kids had a lot of fun and walked away with a bag full of candy. Again, I can't say enough about the activity directors.

Although the pools, bars and hot tubs were crawling with spring breakers, we weren't as disturbed by them as we expected to be. They were pretty well-behaved for the most part and entertaining to watch. We're not big drinkers yet we didn't see anyone that was so drunk they bothered us or were a disturbance. My daughter even talked to many of the college-aged kids in the pool and "taught" them how to go down the water slide.

Overall we thought VDP was a nice, fun, relaxed resort that's great for people of all ages. If you are looking for quiet, high-end elegance it's probably not the place for you. But, if you want to have a good time, a decent room for a decent price and be close to all the activities, VDP is the place to be.

  • Liked — The staff - they were fun, friendly and helpful.
  • Disliked — Not enough hot tub space during spring break.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since December 28, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Not the Best, But Not the Worst... But You Should Be Aware

Villa del Palmar Beach Resort & Spa Los Cabos

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2 of 5 stars
caboteamhumps 1 contribution
Broomfield
Apr 1, 2008 | Trip type: Family
4/5 found this review helpful

We returned last night from Cabo after a week at the Villa Del Palmar resort. We normally stay at the Pueblo Bonito Rose (which is wonderful!) But this year we traded our time share to stay at the Villa Del Palmar - to satisfy kids- oh boy! What a difference ...

Lowlights
- Drugs on beach and at hotel a problem. A young woman staying at the hotel, gave drugs to one of the kids (a 17 year old) in our group (aderol) and after mixing with tequila from the bar ended up in the emergency room - $3000 bill from hospital. Drugs are not just a problem with locals, the kids staying at the hotel were a problem too.
- Alcohol is served to all age groups - the 14 year olds in our group had no problem ordering shots of tequila - and charging to the room.
- Theft - 2 ipods, digital camera and wallet stolen from a beach bag during the middle of the day. We think it was a hotel worker.

- Lounge chairs and Pool- definitely not enough chairs at pool or beach- especially when you hit spring break, Easter and Holy Week all at once. Kids were stealing beach towels and chairs. Families were saving 10-15 chairs at a time and they would go unused for hours. Hot tub was full of drunk college kids using language not appropriate for kids - so don't sit near the hot tub or be prepared for R-X Rated behavior and language.

- Cabs- They never had change.Ask before you get into a cab, what the cost is for the number you have in your party- and ask if they have change. We never used anything larger than a $20.00 bill and they never had change. We picked up on this issue early and got smaller pesos so that we were not giving $6.00 tips for each 5 minute ride to and from town.

- Squid Roe - Fun for kids, but again, alcohol is served to all age groups (parents need to taste younger childrens drinks for alcohol) Drugs again a problem inside the establishment. Young kids get kicked out early - which is fine as this is mostly a college kid age hangout.

Restaurants - Credit Card fees are high- try to pay cash as much as possible- as they pass on high merchant fees.

Cruise Ships - Don't shop when they are docked- too $$$.

Highlights
- Beach Party on Wed night- fun- and the cheapest meal we had in Cabo for a week. $28.00 per person. Food was good, entertainment (band) was good, limbo was fun for kids, beer slamming contest was fun for older kids but not suitable for younger children.

- Maid Service- was the best. The rest of the service at the hotel was mediocre. Pool bar staff is horrible - 6 people standing around trying not to make eye contact with all of the folks standing at the bar to get a drink. Restaurant staff not much better.

- Desert Spa - was beautiful and reasonably priced- staff was wonderful -this is a great place to go if you sit near the hot tub and drunk college kids as it will center you again - ha ha! Tell them you are an owner - you get a 15% discount- they never checked to see if anyone was an owner.

- La Golondrina, Whale Watcher Bar, Panchos and Romeo and Juliet , Maricoso Matzatlan and Tabascos were all great places to eat - but very, very expensive - rates were very high during spring break - $50.00 per head - food and alcohol (2 drinks each and basic meals). Look for happy hour places and stay away from Lorenzillos - a very expensive rip off.

- Cabo Adventures Canyon Canopy- WORTH THE $! Very fun! Great Crew Very Safe Activity.


-Banana Boat Rides and shpping on beaches was fun for kids.

  • Liked — Size of Room
  • Disliked — Too Crowded - Time of Year
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Quality time with friends
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since April 01, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Families with teenagers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $225 (year-round)
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Not What We Expected

Villa del Palmar Beach Resort & Spa Los Cabos

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2 of 5 stars
cgtag 1 contribution
Portland, OR.
Mar 31, 2008 | Trip type: Friends getaway
0/3 found this review helpful

Buyer beware. This location is being offered with the option of "all inclusive" It is not an all inclusive hotel!
If you purchase this option , you will will find you are not able to order many items on the menus, the staff are reluctant to assist you and they do not recieve any tips.
The hotel is clean, is in a good location and has very good food, however, it is not a typical allo inclusive hotel.

  • Liked — the food
  • Disliked — most everything
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since May 10, 2003
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $225 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
VDP was Very Nice!

Villa del Palmar Beach Resort & Spa Los Cabos

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4 of 5 stars
MsBunnie 1 contribution
Denton, Maryland
Mar 29, 2008
2/3 found this review helpful

We just returned from VDP, and I must say that I do not understand the previous negative reviews! Traveling were myself, my husband, 4 children aged 15, 12, 11, and 7, and my 68 year old father. The staff were extremely friendly to us, from check-in to check-out. My husband met up with one bad attitude bartender, but aside from that they were wonderful. The front desk, concierge, and bellhops were very helpful. I had expected rudeness, but we were treated very kindly. The rooms were very nice and clean, the maid washed our dishes, and there wasn't too much noise. We were there over Easter week, and I fully expected spring break wildness, but there was nothing out of control (meaning nothing like the Oasis Cancun, with vomit in the elevators!). Of course, the prices were exhorbitant, but we went to Costco and stocked up on groceries. The kids loved the pool, and when we felt that the VDP pool was a little crowded, we simply went to the much quieter pool at Villa del Arco. The restaurants were pricey, but we had a few meals there anyway. The family loved the pizza at the VDP restaurant, and the breakfast buffet was really good. We had a great time, and wished we had more than a week to stay there.

  • Date of stay March 2008
  • Member since March 12, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $225 (year-round)
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Should of know...

Villa del Palmar Beach Resort & Spa Los Cabos

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2 of 5 stars
t-travel08 2 contributions
minneapolis
Mar 24, 2008 | Trip type: Family
2/4 found this review helpful

Now I definately don't listen to reviews..I would much rather learn for myself since everyone has a very different view on what's good and bad you can never really rely on others opinions..however there were so many bad reviews of this hotel I started to believe them..but unfortunately my family has a time share there and I was stuck...so believe me I went into this vacation thinking it wasn't going to be great..now it wasn't all bad so I will be fair and tell you both sides. The bad started with my first night there...the beds were so hard it was almost impossible to sleep and if that wasn't bad enough the review before mine was so right on the walls were unbelievably thin and the noise never ended screaming kids running up and down the halls at all odd hours..slamming doors..and I also believe I heard my neighbor using the toilet..I mean come on. Thank god I never do all inclusive because the service no matter what was sooooooo slow or they would not even bring you what you ordered. Also all the tours seemed like a rip off from what I have experienced before lies lies lies..we went horse back riding and it was suppose to be on the beach ( they told us they were not doing that anymore )we ended up in the dessert with homeless people, garbage, and atv's wizzing by scaring our horses..and later that night low and behold horses riding on the beach. Thankfully I never even heard once about timeshares or was bothered by vendors too much..On the plus side it was on a nice beach, great location ( I walked to town everyday) and the maid service was great! Outside the resort..Cabo Wabo maybe has potential to being great I never saw it..Giggling Marlin definately nothing special..and the Zoo stunk so bad of sewage I made a b-line for the door immediately ( not too mention all the dumb drunk teenagers and the cig smoke was so bad ) I had a really good time at Squid Roe though it screamed tourists please come but the service was great and very entertaining! I also loved Tabasco. It was a restaurant on the beach in between the marina and Villa del Palmar (a very short stroll on the beach). I don't even have one complaint..drinks were 2-4-1 all day everyday..strong and good too! The food was very good and I definately would not of guessed so from looking at it!! So overall I liked Cabo but without even thinking twice I would stay somewhere else!

  • Liked — the location
  • Disliked — the bed and noise
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since February 25, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Great pool scene, Pet owners
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $225 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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