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“Villa del Palmar has the friendliest employees! Excellent vaca!” 5 of 5 stars
Review of Villa del Palmar Beach Resort & Spa Los Cabos

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Villa del Palmar Beach Resort & Spa Los Cabos
3.5 of 5 Resort   |   0.5 Camino Viejo a San Jose, Cabo San Lucas 23450 , Mexico   |  
Hotel amenities
Ranked #29 of 66 hotels in Cabo San Lucas
Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Villa del Palmar has the friendliest employees! Excellent vaca!”
5 of 5 stars Reviewed November 18, 2012

My Husband and I stayed 7 days at Villa del Palmar in Cabo San Lucas last week. It was fantastic as usual. They have the friendliest employees. From the moment you step out of your airport shuttle and get greeted by Dago, Efrain or any of the guys out front, they immediately make you feel at home. The front desk check in employees are friendly and our concierge Lupita was so sweet and helpful. We attended an owners update and Janelle and Juan Pablo did a nice job of presenting all the information, and made our time with them enjoyable, super nice people.
The only complaint I have is, the Palmita store needs to have REAL butter available to purchase instead of the margarine spreads, we just can't eat that stuff. Also one more thing, there is a light in the hallway that shines into the bedroom where the curtain doesn't meet up against the wall. That is all. Love the entire resort. We go back once or twice a year and can't wait to go again. This is the first time we've gone in November and I believe the weather is PERFECT, never to hot or too cold.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, November 27, 2012
We are delighted to know that you enjoyed your stay at Villa Del Palmar. We look forward to your next visit and provide you the quality and service you expect and deserve.

Cordially,

Jorge Herrán
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (553)
Date | Rating
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English first
Sherwood Park, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 18, 2012

We just returned from 8 nights at the Villa Del Palmar.. The place shuts down at 10:30 at night we were all inclusive which did not include all inclusive?? They tried to charge me for Tequila? Arcade for kids is $10.00 per hour wifi is $50.00 for the week with poor service. They have one show with dinner no music after dinner.. The service even if you walk up to the bar is at least a five minute wait if you drink beer and want a bucket of ice and six beer you cant have it as all inclusive only is served two drinks at a time. I have been to the Mayan Riviera many times to the Grand Palladium and all inclusive means great service and after 10:30 nightlife we are in Mexico?? aren't we and on holidays. The pools were small but adaquate for the size of the resort including beach front. the best service we recieved was from the peddlers on the beach! Cabo is not for all inclusive as they don't understand the meaning. The main bar closes at 10:30 on a good night but better be there at 10:15 for last call as they just close when they want!!! The disco is open Sunday and Tuesday with a charge of $12.00 for all inclusive guests to get in.... We had one really great server Ester!!

Room Tip: the rooms are all tiled so you hear every noise and the water supplies being used at all hours.
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, November 27, 2012
We thank you for bringing this valuable information to our attention; do believe your comments will not go unnoticed. We hope to have the opportunity to welcome you on your next vacations.

Respectfully,

Jorge Herrán
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meadow Lake, Saskatchewan, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 18, 2012

I don't know where to begin. The staff at this hotel made us feel like a couple of criminals. My husband and I are 44 and 39 yrs old and chose this hotel thinking we would have a wonderful time...not looking for a party place, just a nice hotel where we could relax and have fun if we felt like it. The hotel does not offer anywhere for you to dance, or even sit outside by the fire place after 10:30pm Everything shuts down. They put out the fire and we were told..."this area is closed". I asked if we could finish our drinks there with the fire going. We were told.."no". They stood there and watched us until we left. We went to the hot tub to relax. They followed us and said.."This area is closed". They threatened to call the police if we did not leave. We could not believe this place. We were not being loud and are very friendly polite people. Never in our lives have we been treated this way. We were all inclusive but they want you to stop drinking and go downtown where u have to pay $10 a drink at the night clubs. Be prepared to go to bed at 10:30 every night.

The all inclusive IS NOT all inclusive. Drinks are not top shelf unless you pay extra. The rules change everyday. Sometimes you can get the pizza to go and sometimes you cannot. Depends on who is working and what their mood is like. Sometimes the waiters serve you and sometimes not. Some people get green bacelets and can eat at the Arco Hotel next door and and some not, even if they have the exact same booking as you. When we questioned it, we were told that was not the case. BS!!

This hotel has one restaurant and a sports bar. Make a reservation everyday because there are not enough seats for everyone. The food is awful. The birds sit on the bread you are expected to eat. The pizza is o.k. that is the only reason I give them 1 star.

Better be up by 6am to get a seat at the pool. Not enough for everyone.

This hotel ruined our 10 day vacation. We will NEVER go here again!! Thank god we don't own a time share here. Never have we been so disappointed,

Management: Unless you want to give us a refund,no need to respond. I never want to hear from you again!

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2012

My wife and I have been to Cabo San Lucas a number of times, we especially love the Villa del Palmar for its location. It's located on the best section of beach with an incredible view of the famous Arch. I must say its pretty cool too when you see cruise ships moored out in the bay. Also, its only a few minutes down to the Marina where I love the nightlife and my wife loves to shop. Definitely hit Sammy Hagar's Cabo Wabo and the Nowhere Bar on the Marina - you will thank me. Our room overlooked the pool and had a beatiful balcony. The rooms are very clean and the service is exceptional. Fernando poolside kept the drink margaritas and pinas flowing. I am simple man, just keep my belly full and cold drink in my hand and I happy!

I am not a big spa guy but my wife definitely is, however, the Desert Spa is truly world class. It's more than a massage, they have a section as big as basketball court with 4 or 5 differrent jacuzii pools of different temperatures. This is close is I have ever felt to being a king - no joke. I spent half day between the pools. jacuzzis, sauna, steam shower - repeat.

We are on tight budget so we did the special timeshare package for 5 nights / 6 days with LuxuryCaboHotel - com. We were a little hesitant at first, however we are very glad we did as saved well over a thousand dollars which we put to good use in other ways like my wfe's shopping and my fishing trip! We definitely recommend Villa del Palmar and cant wait to get back to Cabo!

Room Tip: listened to Lee at LuxuryCabohotel and got us 2nd floor poolside
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, November 27, 2012
On behalf of Villa del Palmar we thank you for having shared your experience at the resort with others. We look forward to welcoming you once again on your next Visit to beautiful Cabo

Sincerely,

Jorge Herrán
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Englewood, New Jersey
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 15, 2012

My dad took me here as a birthday present and we used his timeshare. When we left the airport we took one of those mini buses that makes multiple stops at different resorts. Compared to some of the others we saw, Villa del Pamar was in a very good location, not in the middle of the dessert, right on the beach. They also have 2 large pools on the property with a big water slide (that is fun for kids & adults). We had a room on the first floor so unfortunately, you heard way too much noise at the pool. During the day if you were in the room you can hear kids & adults hanging by the pool. At night, you can hear couples hanging by the pool as well. one night we ccould also hear the music from the nightly entertainment (but that ended early). The rooms smelled horrible!!! You can smell it from the moment you walk in & the drawers smell worse (moldy)! We had to leave our clothes in the suitcase the entire week. It made me feel like the rooms werent clean. I did try their new "Dessert Spa"& it was gorgeous (clean & not smelly)! The food was good & all of the places were outside so you have a great view of the ocean but we always had to deal with a lot of birds & moths flying around the table. The good news was that I was able to find lounge chairs in quite areas so we could get away from the noise by the pool & relax!

Room Tip: make sure not to get a room on the first floor! you can hear people walking & talking outside, a...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, November 27, 2012
Thank you for sharing your thoughts. Your comments assist us in improving the quality of service we offer to our valuable guests.

Respectfully,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindsay, Texas
1 review
5 of 5 stars Reviewed November 14, 2012

My husband and I have been going to Villa del Palmar for a dozen years or more. We love it. Sandy Giles helped us decide on a unit that is perfect for us and we have never been disappointed with our stay. As we leave each year, we begin to look forward to the next. The people are so friendly, the food is good and the property is always beautiful. I would highly recommend VDP to everyone.

Room Tip: Ocean view is the best but who goes there to stay in their room?
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, November 27, 2012
We thank you for your valuable comments. We look forward to welcoming you on your next vacations.

Sincerely,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

I love this place! Blue skies, warm breezes, white sand beaches, beautiful blue waters, great food and great people--what more can you ask for on a vacation?
Sandy Giles is a great sales representative--she's honest, helpful, informative and a great help to have a great time in Cabo.
We visit Cabo twice a year for the last 13 years (all at Villa del Palmar) and plan on many more years! Great for kids, teens, and especially adults.

Room Tip: Building 1 ocean side quieter. Pool side is a little noisier but great views. Building 3 facing th...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, November 27, 2012
We thank you for your kind comments. We look forward to welcoming you once again and offer you the level of service you have come to expect.

Cordially,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Villa del Palmar Beach Resort & Spa Los Cabos

Address: 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450 , Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotel in Cabo San Lucas
#18 Spa Hotel in Cabo San Lucas
#22 Romantic Hotel in Cabo San Lucas
#23 On the Beach Hotel in Cabo San Lucas
#26 Family Hotel in Cabo San Lucas
#29 Business Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Villa del Palmar Beach Resort & Spa Los Cabos 3.5*
Official Description (provided by the hotel):
Villa del Palmar Beach Resort Los Cabos is "fun" with a capital "F," described by previous guests as "awesome," "enjoyable," and simply, "a great place to get away from it all." Soak up South of the Border comfort at Villa del Palmar Beach Resort Los Cabos, our family-friendly property with newly renovated rooms and an emphasis on entertainment. You can't help but smile the minute you see our Willy the Whale water slide.On any given day, you might see a crowd partaking in aqua-aerobics, water volleyball, or simply slipping and sliding into the pool (don't forget your camera!). In addition, the resort hosts a large variety of on-site activities including scuba diving, cooking lessons, a techno-arcade and theme nights featuring mariachi music, talent shows and more.The property also boasts a walk-out-the-door stretch of powdery sand, with gorgeous views of the turquoise surf and famous rock formation, El Arco. The recently updated all-suite property with its 460 air-conditioned units offers a range of "home away from home" options, be it a one-, two- or three-bedroom suite, sure to satisfy everyone in your group.While the area's beach and water sports get most of the attention, Villa del Palmar goes out of its way to offer the utmost in peace and tranquility. ... more   less 
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Also Known As:
Villa Del Palmar Beach Resort & Spa Los Cabos Hotel Cabo San Lucas
Villa Del Palmar Beach Resort And Spa Los Cabos
Cabo San Lucas Villa Del Palmar
Villa Del Palmar Los Cabos
Villa Del Palmar Beach Resort & Spa Cabo San Lucas
Villa Del Palmar Beach Resort & Spa Los Cabos Cabo San Lucas

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