We own several time shares and were actually trying to be open minded after reading the reviews, thinking it was a select few of disgruntled clients. I was hoping to write something positive about this hotel, but in my years of travels and years of working in the hotel industry, I've never experienced such horrendous service in my life; Sadly I am still here, stuck until Saturday.

I expected a dated property (which it is), and wasn't surprised at the smell of mildew or the paper thin walls. What absolutely shocked me is that every single employee here behaves as if they would rather be dead than working here, and they make it very clear what an imposition it is to serve you. The first day we were here we tipped over 50 bucks to our pool waitress, yet she never cracked a smile, nor did her attentiveness reach an even marginal level; We had to beg her each time she came through.

Yesterday got even worse; Our waiter would do everything to avoid making eye contact so he wouldn't have to bring us anything, yet again, we tip extremely well. If you go to the pool bar it's not much better; miserable looking employees wishing you weren't there. In the afternoon we finally decided to utilize our Costco card and pick up some groceries, so as not to imposition the wait staff, though we did purchase the all inclusive; it simply wasn't worth the wait to find someone wanting to serve us. Got to the checkout, pulled out our Costco card, and Guadalupe said, "Oh no, we do not take that".... When we asked why, she simply looked at the other cashier and they both busted out laughing at us!!! Did the same thing to the lady behind us, as well as our freiends who had just arrived....... We are here with 8 people, and those here since last Saturday have used their Costco card without incident , so I guess we drew the short straw. We went to the front desk to find out what's going on, and Mabel simply told us, 'They discontinued the Costco discount, AS OF THAT DAY"......... Yeah, right..........They had a 20% discount card at the front desk they claimed to be now using, but the cashier's simply laughed at us again and refused to take it.

Disgusted, disgusted, disgusted; again, not by the property, which is mediocre at best. But mostly at the complete lack of respect and effort by the staff at this hotel, and I intend to keep writing this review until someone within the management takes action and makes changes. Never have I seen anything like this, and we travel extensively; Needless to say I will never travel to any of these properties, and will share with all travellers, who anxiously await their few vacations every year, to save their money and go anywhere but here.......

The most telling thing about this property? Your "Welcome Package" consists of a plastic container of Comet and a scrubberesponge.... need I say more? Sadly, we have 8 people here and can't escape until Saturday, but all are hatching plans to go to a completely different side of the world next year and forget this experience ever happened.... Shame on you Villa Del Palmar and shame on me for not heeding the warnings on this site.

Completely Content, I was a bit worried after reading so many negative reviews of this Hotel/Spa. I found that it was pleasent and the staff/workers were very professional and helpful. I thoroughly enjoyed my stay. I was there for 7-day week, my friend (female) joined me and she came a day later and left a day earlier then I did., we both had a blast. The room was clean and enjoyable, it overlooked the pool and we were able to see all the action. I took ear plugs but didn't need them, as it was stated by others (reviews) that the resort was noisy. It was a pleasurable stay and vacation. I
enjoyed the food, as I chose the all inclusive option. That really is
the best way to go, even if you drink more then you eat its worth it.
I only paid $69 per day for the all inclusive only as I used RCI coupon (offered by my employer) which allowed me to have my entire 7-day stay for $125 (room). It was a blast and a deal, from what others
tell me. I loved all the activites at the Hotel and went on a ATV ride, Sunset excursion, Snorkeling trip, Glass Bottom Boat ride and various other things. We spent time in town, which was a short taxi ride, enjoyed the food, the sites, and locals. All the people including tourist were very friendly and helpful. We didn't have any problems and experienced no crime or issues. Overall it was a pleasent experience and I will have fond memories of the adventure. Don't believe everything you read from others, you have to experience
it for yourself. Some people are not use to traveling in a foriegn country and don't know what to expect. This was my first time out the
country too; where a passport was needed. I've been to Jamaica, Puerto Rico and now Cabo....they were all fantastic! I wish you well in your travels and take plenty of $1, $5 and $10 bills (haggle as much as you can), as the locals do take US dollars and you shouldn't have any problems. I was in Cabo from Sept. 22 thru Sept. 29, 2007....Could not have picked a better location and resot. I will definitely go back and almost bought a timeshare. I decided against it at the time, since I never make snap decisions. I will definitely consider it in the future though. If there was a "negative" it was only the timeshare overload (approached a lot). Oh yeah, both pools and the hot tubs close down at 10:00pm daily for cleaning, that was a bit disappointing, as some of us wanted to stay in later after a busy fun-filled day. They do that for cleaning purposes, acceptable and understandable. By the way...you have to get a massage, and ask for Juan (he's the only male massus they have and he was wonderful)
...highly recommended. Enjoy fellow travelers.......Complimentary from Colorado!

I have to say that my husband and I were absolutely disappointed in this resort. As soon as we got there, we were greeted by our "concierge" who was really a salesperson trying to pressure you into getting a gold card which is obtained by sitting through a timeshare presentation (sorry, not what I want to do thirty seconds after arriving at the resort after 12 hours of travel).

Anyway, the room. Ugh. While we did have a gorgeous ocean view, this was the only redeeming quality of the room. It smelled of mildew, our A/C didn't work at full blast, and one of our fans barely operated (imagine stale, stagnant air and there you go). And the other reviewers are right -- it is very loud at night when the activities are going on, so be forewarned.

We spent a lot of time at the pool. No problem getting chairs. At times, the music started way too early in the morning when really, you just wanted to sunbathe or read a book. It felt like Spring Break in September. We really enjoyed the slide and some of the activities (tequila volleyball). The hotel reps running the events were engaging, but again, they’re pushing the next activity for that night (which isn’t free). Service was slow, but the palla drinks were delicious and served in a pineapple - yum! And the jacuzzi was great to relax in.

The food was okay. The best place at VDP to eat was at the Bella restaurant. And the food was good, but not spectacular (watch the flies at dusk -- nothing kills a romantic dinner like having to swat tons of flies off your food). The pizza and quesadillas at the pool were pretty good, too. I recommend going to the Palmita Market (bring your Costco card which saves you lots of $$) -- we made sandwiches in our room, bought bottled water, liquor, and snacks. Or better yet, make a Costco run (there’s one nearby).

In terms of location, it was great being so close to downtown Cabo. A quick cab ride (cabs are readily available from the resort) gets you to all of the Cabo bars and stores.

As for the beach, taking a walk was a total headache. Every 10 feet there is a vendor trying to get you to buy or rent something. Again, taking in the view is completely ruined when you feel like you have to dodge salespeople. However, on the bright side, the view is incredible! The water is warm, blue, picturesque.

What saved this vacation from being a total disaster was the fact we learned we could use the pool at Del Arco. This resort is night and day from VDP. NO pressure! A quick trolley ride over and immediately, we were greeted by helpful staff. The waiters and waitresses at the pool are super pleasant and attentive (thank you Karina -- you were amazing!!!). The pool is huge, clean, beautiful, well-maintained, and overlooks the ocean. No rowdy games here or thumping music. The food is also a world apart from VDP (healthier fare, everything was good, if not delicious). Total relaxation! The rooms, since they are new, are of course, much, much nicer than those at VDP. We tried to get switched over to Del Arco, but unfortunately, they weren't able to move us due to scheduling issues with our travel. If we ever go to Cabo again, we will definitely try the Del Arco instead.

Overall, this was not the worst vacation – Cabo’s scenery is stunning and we had gorgeous, perfect weather. Villa Del Palmar was not the worst place, but I would certainly not recommend staying there to anyone I know (or any of you reading this). What should have been a week celebrating our anniversary felt more like a disappointing waste of our vacation time, planning, and money.

We just returned from five nights at the Villa del Palmar in a one-bedroom that we booked through Apple Vacations. We were very unhappy with our stay - the rooms were very dark and dingy, the hotel very outdated, the pool dirty and the food mediocre. We booked a one-bedroom in order to accommodate our 15 month-old son and were first put in a room facing the pool - it was so loud from the pool announcer and music that the doors vibrated from 11:30 am - 9pm. We actually took advantage of the resort two doors down (Villa del Arco, a partner to Villa del Palmar) which is brand new and has a lovely pool for children. The Palmar pool was so dirty and dingy that we didn't want our son swimming in it. Our second room faced the ocean away from the pool (after much wrangling) which was nice but we had to kill a few roaches. All rooms open to indoor corridors that are quite noisy and the bedroom backs to the corridor. The resort is older and needs a complete overhaul.
The food was mediocre (both buffet and Bella restaurant) and the service passable. We had considered doing the all-inclusive option and were glad we did not as we only ate four meals at the resort b/c it was terrible.
The resort would be good for a college spring break crowd but anyone else should consider the Villa del Arco or another resort altogether.