Your staff gets 5 stars, you receive less then 3 and that is being generous! My family has been enjoying your resorts Blanco and Rose in Cabo for many years with a large group and always walk away looking forward to next year, with the exception of this trip. How can a resort like PB run out of basics like fruits, vegetables, beer and now no more canned beer and certain alcohol for drinks. Wait times of 1-2 hours for dinner due to the lack staff. Room service that does not show up and when you call they say its been delivered (wrong) or sorry we do not have what you ordered and will not be serving you (after and hour plus of waiting). The staff was wonderful as always, so helpful trying to accomodate on what they had to work with. Messeges to the food and beverage Manager were never returned. Very disappointing! :(
We were there from 3/11 - 3/24 spent alot of money for alot of disappointment on a daily basis.
- Official Description (provided by the hotel):
- In Cabo San Lucas at the tip of the Baja called Land’s End lies the Pueblo Bonito Los Cabos, a luxury beachfront hotel surrounded by the magnificent desert, abundant sea life, inspiring coastline and many activities that Los Cabos has to offer. This casual Los Cabos resort offers the perfect combination of excitement and solitude. Situated on the clean golden sands of El Médano beach close to a multitude of water sports, Pueblo Bonito Los Cabos offers pampering service and fine accommodations. Now offers a deluxe all-inclusive option which includes all resort restaurants and bars, as well as those at sister property Pueblo Bonito Rosé Resort and Spa. ... more less
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- Also Known As:
- Pueblo Bonito Blanco Los Cabos Hotel Cabo San Lucas
- Pueblo Bonito Los Cabos Cabo San Lucas