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“Great Location very friendly staff!” 4 of 5 stars
Review of Pueblo Bonito Los Cabos

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Pueblo Bonito Los Cabos
3.5 of 5 Resort   |   Playa El Medano, Cabo San Lucas 23450, Mexico   |  
Hotel amenities
Ranked #16 of 66 Hotels in Cabo San Lucas
Huntley, Illinois
Senior Contributor
26 reviews 26 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Great Location very friendly staff!”
4 of 5 stars Reviewed January 23, 2013

We are staying at Pueblo Bonito Blanco right on the beach in Cabo. Room has a kitchenette and a great view of the beach and ocean. The room could use updating but I heard another visitor mentioning that their room has been recently renovated. Great staff! Erica is our housekeeper and is doing an outstanding job. Our room has doublr beds, while I would prefer queen beds, it is still a comfortable room.

Room Tip: We got a deal by finding a timeshare owner selling a week on Ebay. Try to get a room number from 416...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,042 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brantford, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2013

Just recently returned from a week stay at Pueblo Bonito Los Cabos and it was all that we expected it to be and more. Thanks to Andrea for a speedy check in and giving us a great room #405) with terrific views of the ocean, beach and downtown Cabo San Lucas. Our room had a separate bedroom and living room and kitchen area that was keep spotlessly clean every day. The resort is centrally located to walking downtown to Cabo San Lucas and lots of restaurants in the area, as well as miles of beach to walk on. We were looked after like royalty by Fredy and Gilberto each day we relaxed on the beach, thank you so very much for making our vacation a special week. Enjoyed the shrimp tacos from the beach side restaurant. Thanks also to Frankie and Antonio providing expert service from the front staff. Check out this resort, it is well worth the visit.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cmorgani
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2013

My wife and I recently returned from the PB Blanco in Cabo San Lucas. We stayed Jan 9th-13th on a trip with 6 couples. We had a fantastic trip and a wonderful stay at this property. Based on various reviews, I wanted to address the all inclusive package, the property, service and overall stay. This was our 12th or so visit to Cabo and first to this hotel so we have a lot to compare to.

We booked a 4 day package through Pleasant Holidays and can not recommend them more highly. We did air, hotel and the all inclusive option. The company was very good and sent us all documentation, info on a flight change and when we arrived everything at the hotel was in order and paid in full with the all inclusive package.

Our room was very nice, second floor middle of hotel (suggest mmiddle as less noisy). Had 2 double beds (none have kings in jr suites from what we could tell), a nice sitting area and kitchenette. The room was recently painted and in good condition with comfortable beds. I would say try and stay on the 3rd or 4th floor, but we still had a nice view of ocean from the 2nd.

The property itself was very nice. It is not big but located right on the beach our lounge chairs and umbrella's (free to us) and we spent our days there as food and bar service is offered. The pool is nice, was warm so must be heated as weather was cool. The gym was very small and our friends used the larger gym next door at the Rose but there was a charge they said.

I highly recommend the all inclusive package if you plan to enjoy any alcohol (beer, mixed or tropical drinks, coktails, wine by the glass). We went to the restaurant and ordered breakfast off the menu each morning (was not a fan of the buffet, menu was great just ask for one when seated). Lunch we ordered on the beach daily and we ordered afternoon snacks too. Dinner we did the grill one night that included filet and lobster as well as another night at Cilantro's. We also did late night room service which is offred until 1am and has just a $5 US delivery charge. All the food was good and we were not disappointed at all. Everything just described is included if you have the all inclusive package. We also had beverages all day and grabbed drinks before going out at night. We figured we more than made out for what we paid.

I was VERY surprised that tips were not requested nor accepted if on the all inclusive except if eating in the restaurant. I tried to tip our server on the beach and a bartender and was told no thank you and that it was included in the all inclusive option. In past reviews, people said this was expected so seems like a policy change. It was quite nice to not feel pressured and at dinner we left a little something where we could if the service was great.

I highly recommend if you want a wonderful sunset cruise to use http://www.rissalena.com/sunset.html as it is a nice 40 foot catamaren, great food and music and crew. We had 12 in our group and there were 9 others with us for 21 total. Best sunset cruise we have had in Cabo and we saw whales (and got rather close). They also do snorkling cruises as well.

For transportation USE Cabo Transfers! They were great and I wrote a post on them so search trip Advisor for additional details.

Overall great trip, great hotel and we would go back.

Room Tip: Middle of floors, 3rd and 4th best
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California, United States
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 17, 2013

This review is for amenities only. We stayed at Pueblo Bonito Pacifica and went to Blanco for a late lunch. We were looking forward to trying the Mexican restaurant for some authentic snacks, but it was closed until dinner so we opted for the beachside restaurant, which we were told was Italian. This caused me to be skeptical as there aren't too many Italians living in Cabo and I doubted the authenticity of the cuisine. Much to our surprise, it wasn't really Italian; it was more of a general menu with a little of everything, including Mexican favorites. We had the tuna tartar, which was remarkably fresh and well seasoned. We also had shrimp tacos, that were nice with just enough char on the shrimp to give it good flavor without causing it to be too dry. We also tried the panko-breaded shrimp. I don't even like shrimp and I really enjoyed this lunch. Beautiful set-up right on the beach. Staff is friendly and readily available for our every need.

On the downside, I wouldn't recommend the pool unless you are staying at this resort. It was packed with no available chairs and a pool-full of screaming children. This is not a private beach and was quite busy and crowded.

The Pueblo Bonito resorts do offer complimentary hotel transfers to and from their 4 resorts, but this is done once an hour until 10PM. They say you can walk downtown for your shopping needs, but the street in front of the hotel is pretty sketchy and I wouldn't walk it alone, especially at night.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 17, 2013

Great hotel in a perfect location. Not very big yet enough space. Cozy feeling. Right on the beach and close enough to walk into town. Our room was on the 5th floor directly looking at the ocean with a separate living area and kitchen.Very clean place. Someone is always sweeping or cleaning. Saw a couple of dolphins one morning but no whales.
Food is fine. Good breakfast, buffet if you like with the typical breakfast items as well as made to order omelets. grill food at the pool is good with numerous choices. Our one waiter, Salvador was always there asking if we needed anything else. One night we ate dinner at Cilantros and the shrimp was outstanding.
Would stay there again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2013

Pros....Just returned from the "Blanco" yesterday (01/13/13). First, the place is so pretty. Staff is top notch. The pool waiters are so friendly, David & Salvador are the best I've ever encountered at any resort. As others have said "tips are included", but you should always tip. These people work hard and deserve to be tipped throughout the day. Tips always get you better service, and that certainly was the case with us.
The rooms are lovely. Beds are the comfiest I've ever slept in. All rooms have kitchen with 2 burner ceramic top stove, fridge and microwave. Kitchens are also fully equipped with dishes, pots, pans, cutlery, coffee maker.(Bring your own coffee or buy there).
The place is spotless. They're always cleaning, painting, gardening. Just so clean.
Yes, there is the bothersome timeshare people, but they are not pushy. Just say "no" and they leave. We were only approached a few times.
Pool is just the right size (no swim up bar, but who cares). We never had a problem getting lounge chairs, just don't go too late on a really nice day.

Cons....Chose the all-inclusive, but not sure I would again, as you have a kitchen, and there's so many great restaurants close by to choose from. I believe you can choose how many days you want the a/c though.
The food at Cilantro's (at the resort) is really good but you get tired of the same menu. Same with the breakfast buffet. It's pretty limited and doesn't vary much. There's only bacon IF you ask for it. This is something we've found at all resorts we've been to in Mexico. Don't know what it is about bacon in Mexico! We Canadians need bacon!
My biggest con would be there's no free wifi at the Blanco. It's $16.00/day if you want it in your room or $1.00/ 5min or $5.00 for 1/2hr if you want to use the one of the 3 computers in the lobby. The only free wifi was at the sister resort (the Rose) next door, which is only about a 5 minute walk, but annoying to have to trek over there. I might add that we stayed at a hotel near the Vancouver airport both ways on this trip due to flight times and getting back and forth to Vancouver Island, and that hotel offered free wifi in your room for only $74/night. So really, wifi is such a cash grab it's ridiculous. Plus in this day and age and with people wanting to stay in touch with family back home, wifi should definitely be offered. Especially at a high end resort like this. Come on Blanco get with the times please! Or at least get a free wifi area on your site, like in the lobby or around the pool area. This would make me much more likely to return.
In summary, the Blanco is pretty much perfect except for rather boring breakfast buffet and the no wifi thing.
Go, you will love it.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

We made the right choice with this hotel! Hanoc at the front desk was great and took his time to make sure we got a room we liked. All the rooms seem to have a view of the ocean and are plenty clean and have good shampoos, etc. We had the "luxury suite" which had a seperate bedroom that was great for a nap. The living area was spacious and comfortable and we utilized the fridge to store snacks and cold water.
The grounds are very pretty and well kept and include a great koi/turtle pond and resident flamingos. The pool is very nice and plenty big with cushy loungers and umbrellas if needed. There are also loungers on the beach which is safe to swim in and there are no noisy bars out front like some places nearby. The staff is very attentive and will bring you food/drinks wherever you sit.
We did the all inclusive plan which worked out great. You could choose from 6 eateries between this and the sister hotel next door. I gotta say, poolside fish tacos and bottomless cold Coronas made me a happy camper. They say tips are included and the staff do not stand by expecting them, however, it felt better to tip some anyway.
There are activities on site for kids and adults like ceramic painting, tie dye shirt making, poker, etc but my favortite activity was paddling out to Pelican Rock to do some snorkling. There were plenty of fish to see and the area was roped off so no worry of boats.
Overall, the place is beatiful, the rooms are great, the staff is terrific, and the price is decent.

Room Tip: Rooms on the west side will see the sun rise on the water.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pueblo Bonito Los Cabos

Address: Playa El Medano, Cabo San Lucas 23450, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#14 On the Beach Hotel in Cabo San Lucas
#19 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Pueblo Bonito Los Cabos 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
In Cabo San Lucas at the tip of the Baja called Land’s End lies the Pueblo Bonito Los Cabos, a luxury beachfront hotel surrounded by the magnificent desert, abundant sea life, inspiring coastline and many activities that Los Cabos has to offer. This casual Los Cabos resort offers the perfect combination of excitement and solitude. Situated on the clean golden sands of El Médano beach close to a multitude of water sports, Pueblo Bonito Los Cabos offers pampering service and fine accommodations. Now offers a deluxe all-inclusive option which includes all resort restaurants and bars, as well as those at sister property Pueblo Bonito Rosé Resort and Spa. ... more   less 
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Also Known As:
Pueblo Bonito Blanco Los Cabos Hotel Cabo San Lucas
Pueblo Bonito Los Cabos Cabo San Lucas

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