I have to say we loved the staff there. It was clean and very hospitable. The problem I have is while we were there we lost our Visa card, my Bible, a tile picture made for us and a personalized bottle of tequila.
Yes, the values of all this were probably not much but it was truly hard to lose things there and get no response from the hotel. Especially my Bible. I had pictures in there that are irreplacable....not to mention my years of study in that Bible.
I so wish that we could get a response from Management about this however. This was my very first vacation and I feel very disappointed.