Location is perfect. Five minute walk to The Office, The Mango Deck, and Las Palmas - all a must for great food and entertainment. Ten minutes to downtown - can walk or taxi. Service at the Rose was excellent. The Spa is excellent and the fitness room was more than adequate. We found the resort to be clean, with friendly staff, with lots of activities for kids and adults. They push a "tour of the Sunset location" right away - we did it, and enjoyed it, and declined, and received hundreds in savings at our own resort as well as great savings on all the activities in and around Cabo. Recommend the ATV Tour, Cabo Adventures Canopy Tour, a Kayak out to Lover's beach. Restaurants: Salvatorres (lasagna!), The Shrimp House ( have a Bulldog!), and The Office for Thursday night Fiesta. Definitely hit Cabo Wabo if you like to dance - all ages. Golfed at Cabo Del Sol - twilight rates are reasonable and the course was fun and beautiful. Can't wait to go back. Steve and Mary, San Clemente, CA

I have stayed at this hotel maybe 10 times over the last 5 years, and never had a complaint. It was never the nicest resort in the world, but I always felt like it was a good value and in a great location.

I always end up asking for a better room (6th floor, otherwise people are walking on your head and you can hear them peeing and flushing upstairs all night) and have always gotten one. That was also the case this trip; they were very nice to move me upstairs.

The problem is, this resort has seen better days. The air conditioning is shot, and doesn't work, so you wake up in the middle of the night roasting hot, and I had an adjoining balcony to strangers in a room next door so I kind of felt unsafe leaving the door open for fresh air. Also this time, instead of a fridge, I had the dreaded minibar with no freezer (which is stupid considering every room has a mini-kitchen and a blender and pots and pans, but no ice machine on the entire property.) The minibar kept stuff JUST above room temperature, and unless I wanted to call room service for ice every couple of hours I had tepid beers and diet Cokes in my room for the duration.

This wouldn't have been bad if the service at the pool or the beach was at all good. I sat on the beach my first day and waited, looking around, for the waiter, but they were all up at the bar standing around talking. I went up there to order a drink and they said "we'll bring it to you." Twenty minutes later I went back up there and wanted about 6 more drinks by then so I said I'd just wait and drink it right there. After I had drinks at the bar, the waiter came and brought me the other one (now a duplicate) I'd ordered to start with.

I asked them for a menu because by then I was starved and when I got my food (the cevice is good) and a bucket of beers (ICE !! Cold BEERS!!) and the check I signed it to my room and handed the waiter a nice tip and a nice smile in cash, about 30%, hoping he'd remember the next day and realize I was wiling to pay for good service.

The next morning I sat in my same spot at the beach and again had to go up to the bar and get it myself. The thing that's a shame is, the guy who used to work the beach USED to really market the drinks and the happy hours, bringing new ice buckets when yours looked melted, and you were never left wanting anything. I spent most of my week this time really thirsty, wishing I had ice, or a cold drink, or jeez I don't know would it kill you to smile?

SO: no air conditioning, drinks hard to come by, ice by delivery only (do you really want to call someone and sit and wait every time you need ice?) no working fridge in the room, and now, no hot water. For about the last two days I was there, the water pressure was off and they were doing some sort of maintenance. The day I left, there was no hot water (just air hissing out of the faucets with the occasional poof of rusty spray) and no one seemed at all concerned about it. I jumped in the pool and dried off but would really have loved to get a nice hot shower before the plane ride home.

Also, about midway through the week, the wifi in the room crapped out and when I called the front desk they told me "we don't offer wifi in the rooms." Well, every time I've been there for the last several years there's been wifi in the rooms, as "Pueblo Bonito Rose" in the network list, and a hotspot by the deli called "Rose Free Internet" or something like that. For the first time, that wasn't working ... not either one ... and also this trip for some reason I couldn't get emails or texts on my Blackberry (which is Sprint/Motorola) so I felt a little stranded as well.

I think the worst part is that no one seemed to really care, and even though I have been a frequent guest over the years and have had a great rapport with the hotel staff, there weren't a lot of familiar faces this time and when I complained about the hot water and the fact that I really needed a shower since I'd been sleeping in a room that was about 150 degrees since the A/C didn't work, all I got was a "too bad, lady." Really? Too bad, lady? I can only hope that the guy at the front desk didn't realize that was a pretty rude and dismissive thing to say ... but I have a feeling that not a lot got lost in the translation. Too bad is right, it used to be a great place, and I'm sad I won't be back.

A group of girlfriends and I stayed at the Pueblo Bonito Rose in Cabo. It is a beautiful hotel located right on Medano Beach (the swimmable beach in Cabo). The sun here is scorching hot so bring plenty of SPF, trust me you will need it. The rooms are spacious and the beds are comfortable. This is not an all-inclusive hotel, but we did eat at the Italian restaurant here and it was pretty good. The hotel is within walking distance to downtown Cabo, although after a crazy night out you may want to take a cab which is fairly inexpensive. Cabo has an unlimited amount of bars and nightlife to choose from. When we went it was right after spring break, and the nightlife scene seemed a bit dead compared to what I've heard about Cabo's nightlife. I spoke to a resident of the area and she said it is quieter than normal and she thinks it is because of the swine flu alerts. Glad to say, we came back with no flu! All in all it was a great trip. I am DEFINITELY returning to Cabo again!

First week stay in Cabo San Lucas and we utilized a trade for Pueblo Bonito Rose. Decided to stay here on Medano Beach instead of at the new resort of theirs at Sunset since we enjoy a beach and the close proximity of town. Good choice on both accounts.

The resort is first class. Rooms are very nice, roomy, complete with kitchens for your own stuff if you so desire. You wil only need your bathing suit and one set of clothes for the week actually. I have yet to get "dressed." The pool is wonderful, Great service their and their food is very good. Spa is very nice too. The downside to most of these properties is the time share pitches you get from nearly everyone - beach, front gate, pool, everywhere.. We elected to take the tour at Sunset Beach the first morning and get our bonus coupons and use them for the week.. The 90 min presentation and breakfast is more like 3 hrs but the property is unbelievable. We own a timeshare at Mazatlan Pueblo Bonito Emeral Bay and are very happy to return there and come here on occasion.

I don't think any Pueblo Bonito property would be disappointing unless you are just having a bad day. They excel on service and how nice everyone is on staff. We will be glad to return to Cabo again.