My co-worker & I were talking about upcoming trips as we both have time-shares at Pueblo Bonito resorts (I actually have one in each the Rose & Blanco and her one at Sunset Beach). So far I've been to Rose twice and am going to Blanco in November for two weeks. I decided to look up the reviews as I'm getting excited my next trip is not too far away and there was a theme about Trip Advisor on the radio this morning Last time we went with ten people and are doing so again this time. I have never written a review before but felt it necessary after reading some of these. I can't believe what people are saying as I pretty muc have nothing but positive things to say about my experiences here so far.
Both times and again this time we've done the all-inclusive. I would like to say we are all used to "good food", I myself managed an upscale restaurant for years and I think the food for the most part has been above avreage. The buffets have a lot to offer (breakfast ones are exceptional) and unless it's changed since November you always have the option for a sit-down meal. Poolside and beach snacks were great-especially the sushi (they did change that to only be offered from 5:00-9:00), but how much could you expect for the price your paying??? We've travelled to Aruba at least six times and you pay almost double and don't even have as much to choose from. We ate at Fellini's two nights for a little extra per person (not much!) and it was amazing. The only complaint was it did take long, but we were with 10 people, with 4 courses each and the service was excellent. If you don't like a meal you could always go to one of the other places or just ask for something different-very accomodating.
The only other negative about the all-inclusive is the second time the did seem to "run out" of certain liquors that are included. We did mention this to management (Juan Carlo) and he actually made a point to sit with us one morning to get our opinion to rectify it for the future. After that we never had a problem. (one item happened to be Kahlua which we were even having a problem getting in town for some reason so I don't even think it was just them).
As far as the staff, I always feel "treat them the way you want to be treated". They are people!! They happened to be the most friendliest people I've encountered on any vacation (we travel three times a year). Roberto (I DO hope he is still there as I haven't seen him mentioned) is such a sweatheart. He knew all of us by name, and practically our schedules (when & what we drank, ate, etc.) He went above and beyond for us including one of our group that happened to be in a wheelchair at the time. Fredo the bartender at Blanco was extremely friendly and had a great sense of humor.
The place itself is absolutely beautiful. Swans, turtles fish, pelicans, birds. To say it's dirty? Where?? They were continuously painting and cleaning at all times throughout the resort. Our room was cleaned EVERY day during each day. Where do you get that service at no additional charge in a time-share facility? It's not the newast resort, but it IS clean. Also, all you have to do is "Ask" and your bed will be put together! No problem in getting a roll away either as my husband didn't want his granddaughter sleeping in the same bed as her boyfriend!
As far as the vendors on the beach-they have a rope along the beach area that they aren't allowed to pass. As far as people saying "in your face" not true! you have to go up to them. I found them interesting and something to pass some of the time. Much better than having to go to a store to "shop" for souveniers!
My only "complaint" that I might take a little off for is the fact that you do let so many people from Sunset beach there during the day. I feel it isn't fair to the people that do book at Rose or Blanco as the isn't enough chairs for anyone that wants to come. It should be mandated better and a "cut-off" point to how many are actually allowed. I don't think that many people "leave" the resorts to go to Sunset as I do agree with others that it is beautiful but way too much distance between everything and nothing whatsoever at the beach. I prefer Rose or Blanco for the beaches, close to town and the fact that it is smaller
On that note, I can''t wait to come in November and experience Blanco. (we use amenities at both facilities)-just a little different scenery. I will definitely be looking for Roberto (tell him Senoir & Senorita Agua say Hola!!) I promise to right another review and hopefully my experience will be the same as I do look forward to many more years at the Pueblo Bonito resorts!
PS: We even saw the Whales! What a great experience!!
- Official Description (provided by the hotel):
- Experience the many colors of Land's End and El Arco. Stroll to the vibrant downtown Cabo San Lucas, filled with restaurants and clubs. Walk on the few swimmable beaches in Cabo or just relax shades of crimson poolside or from your private balcony. Discover a restful spa and resort where warm hospitality and beauty harmonize to create the greatest of pleasures. Now offering a deluxe all-inclusive option which includes all restaurants and bars, as well as those at sister resort Pueblo Bonito Los Cabos. ... more less
- Reservation Options:
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- Also Known As:
- Pueblo Bonito Rose Hotel Cabo San Lucas
- Pueblo Bonito Rose Resort
- Pueblo Bonito Rose Cabo San Lucas, Los Cabos