My boyfriend and I stayed at the Pueblo Bonito Rose for the last week of March 2013. While the resort had pretty much everything you would expect (nice pool, beach access, nice comfortable rooms with balconies, kitchenettes allowing affordable meals, etc.), we had a few experiences that prevented this resort from being as relaxing as we would have liked.
First off, end of March means spring breakers. This is a timing thing, but we didn't like how loud they were and how they took over the bar. (We're in our mid 20's, but we still found this annoying.)
Second, there are not nearly enough lounge chairs at the Pueblo Bonito Rose. In our week long vacation, we were only able to get good lounge chairs twice and that was when my boyfriend went down at 7 AM for them. Once when I went down at 7:30 AM, there was nothing. This does not create relaxation. And it's not that there were people in all the chairs at 7 AM. People would save their chairs early and them come back to them at 10 AM or one family member would be there holding 6 chairs. Basically, the chairs rarely had people in them but were always taken. Additionally, we were not all inclusive and returned to our room for meals, essentially requiring us to give up chairs. Big families and people under the all inclusive plan definitely had an advantage on us for lounge chairs. This was incredibly frustrating and for this alone I would not return to the Pueblo Bonito Rose.
Third, we went on a glass bottom boat out to the Arch and Lover's Beach. This boat tour was recommended to us by a waiter at the hotel; he signed us up for it. However, our boat driver dropped us off at the beach, said he'd be back for us in an hour, so we were upset when two hours later we had to pay another boat driver to get us back since our boat driver never came for us. When we complained both to the boat tour company and the hotel, no one cared. This should have become the hotel's problem once their waiter recommended and signed us up for this boat trip. At a top quality resort, I definitely expect better than promoting tours that rip off their customers.
Overall, we enjoyed Cabo and liked the ease of access to downtown. The walk isn't pretty but it felt safe enough and was short enough. We generally did breakfast and lunch in our room (we bought food at City Club, a short walk away, and downtown). Dinners and drinks downtown were affordable; the hotel restaurants were pricy. The room was comfortable and pleasant, normal sized. The grounds were pretty. We had a room with a partial ocean view, which resulted in noise from a fiesta on Saturday night but was not a problem any other night. If there was better lounge chair access, we probably would have loved this resort, but for us that made the vacation significantly less relaxing.
- Official Description (provided by the hotel):
- Experience the many colors of Land's End and El Arco. Stroll to the vibrant downtown Cabo San Lucas, filled with restaurants and clubs. Walk on the few swimmable beaches in Cabo or just relax shades of crimson poolside or from your private balcony. Discover a restful spa and resort where warm hospitality and beauty harmonize to create the greatest of pleasures. Now offering a deluxe all-inclusive option which includes all restaurants and bars, as well as those at sister resort Pueblo Bonito Los Cabos. ... more less
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- Also Known As:
- Pueblo Bonito Rose Hotel Cabo San Lucas
- Pueblo Bonito Rose Resort
- Pueblo Bonito Rose Cabo San Lucas, Los Cabos