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“meets the requirements, but not the most relaxing” 3 of 5 stars
Review of Pueblo Bonito Rose

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Pueblo Bonito Rose
3.5 of 5 Resort   |   Playa El Medano, Cabo San Lucas 23410, Mexico   |  
Hotel amenities
Ranked #30 of 66 hotels in Cabo San Lucas
Seattle, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“meets the requirements, but not the most relaxing”
3 of 5 stars Reviewed April 2, 2013

My boyfriend and I stayed at the Pueblo Bonito Rose for the last week of March 2013. While the resort had pretty much everything you would expect (nice pool, beach access, nice comfortable rooms with balconies, kitchenettes allowing affordable meals, etc.), we had a few experiences that prevented this resort from being as relaxing as we would have liked.

First off, end of March means spring breakers. This is a timing thing, but we didn't like how loud they were and how they took over the bar. (We're in our mid 20's, but we still found this annoying.)

Second, there are not nearly enough lounge chairs at the Pueblo Bonito Rose. In our week long vacation, we were only able to get good lounge chairs twice and that was when my boyfriend went down at 7 AM for them. Once when I went down at 7:30 AM, there was nothing. This does not create relaxation. And it's not that there were people in all the chairs at 7 AM. People would save their chairs early and them come back to them at 10 AM or one family member would be there holding 6 chairs. Basically, the chairs rarely had people in them but were always taken. Additionally, we were not all inclusive and returned to our room for meals, essentially requiring us to give up chairs. Big families and people under the all inclusive plan definitely had an advantage on us for lounge chairs. This was incredibly frustrating and for this alone I would not return to the Pueblo Bonito Rose.

Third, we went on a glass bottom boat out to the Arch and Lover's Beach. This boat tour was recommended to us by a waiter at the hotel; he signed us up for it. However, our boat driver dropped us off at the beach, said he'd be back for us in an hour, so we were upset when two hours later we had to pay another boat driver to get us back since our boat driver never came for us. When we complained both to the boat tour company and the hotel, no one cared. This should have become the hotel's problem once their waiter recommended and signed us up for this boat trip. At a top quality resort, I definitely expect better than promoting tours that rip off their customers.

Overall, we enjoyed Cabo and liked the ease of access to downtown. The walk isn't pretty but it felt safe enough and was short enough. We generally did breakfast and lunch in our room (we bought food at City Club, a short walk away, and downtown). Dinners and drinks downtown were affordable; the hotel restaurants were pricy. The room was comfortable and pleasant, normal sized. The grounds were pretty. We had a room with a partial ocean view, which resulted in noise from a fiesta on Saturday night but was not a problem any other night. If there was better lounge chair access, we probably would have loved this resort, but for us that made the vacation significantly less relaxing.

Room Tip: We had a partial ocean view, which resulted in one noisy night (Saturday for a fiesta) but as fine a...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (397)
Date | Rating
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English first
Springfield, OR
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 1, 2013

Stayed here last week. The hotel was ok, but is past it's prime. The room size was great, stayed in an executive suite with two huge rooms, two master bathrooms, giant balcony, fully equipped kitchen. But the floors and furniture were very dirty, mattressed needed replacing abut 5 years ago, fridge didn't work, had to call twice for repairs, bulbs out, etc. Check in was a lengthy process with no information provided - no map, nothing.
The pool area and grounds were gorgeous. Not enough lounge chairs - they were taken by 6:30 am so we gave up and just laid our towels on the concrete at pool edge. And they are serious that if the lounge is empty for more than an hour they will take it for someone else!
Taxi from the airport was $80. Now it was spring break so they could demand those prices, the driver said it wasn't normally that expensive. Hotel shuttle is only $22 per person.
Bought groceries at City Club - less than 10 minute walk. You can buy a one day pass when you check out for $2. It was a $6 cab ride back to the hotel.
Fellini's and Cilantro's had amazing food! But extremely expensive. Lunch at Cilantros with nachos, quesedilla, and a burger was $55. Pasta dinner at Fellini's for two with the cheapest bottle of wine was $110. Drinks at the pool were $10+ each. Definitely do the all-inclusive if you would have more than 3-4 drinks in a day. Meals are atleast $20/person.
The deli was very well stocked - anything you could possibly need - but insanely expensive. Bought a loaf of bread, small jar of jam, small jar of PB - $22. But its convenient.
Never had a single problem with time share people, but maybe because we were staying under a timeshare reservation. The young lady doing the pottery stand was so sweet and talented, we enjoyed a few afternoons painting pottery in the shade.

Room Tip: We were on the 3rd floor and basically at palm tree level. Go higher if you want a view of the ocea...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 1, 2013

This is an ALERT for any family considering the Pueblo Bonito Rose in Cabo. We noticed an increase in number of college spring breakers last year. We didn’t think too much about it. This year it was out of control. We have since learned from time share owners at the resort that the hotel specifically targeted college spring breakers with cheap offers of airfare, lodging, and all inclusive wrist bands. This is a big red warning flag. The hotel was very noisy at night/early morning (as college spring breakers were making their way home from partying all night), the lines long to order any drinks by the bar due to having to fight your way through college kids (could take 30+ min to get a drink), lots of behavior observed inappropriate for families traveling with kids, and the college kids made a mess on the beach (which the hotel did clean up on a daily basis). The hotel needs to decide if it’s a family friendly resort or the next college spring break destination. Our assumption is that the hotel has learned it's lesson based on feedback we heard from many of their employees (Who were not happy with what sales staff basically had done). We will start looking for alternatives as we are not looking for a college spring break resort.....

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gresham. Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 31, 2013

P.B.Rose has everything. Its perfect for multigenerational family vacations. Ours has done spring break there for years.
Unfortunately, this year management sold cheap packages to college kids, which included all you can eat & DRINK. Sadly we got little sleep night after night, as the kid's parties kept waking us up. We saw drunk girls sprawled on the patio and our grandchildren heard terrible language.
Our perfect vacation spot got tarnished this year. We hope Pueblo Bonito management will rethink this new, ugly policy. If they do not, their usage will markedly decline!
Mary Jo H. Warr-King, Gresham Oregon

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 29, 2013

I own at Pueblo Bonito Mazatlan and decided to come to Cabo. We stayed in room 2041. My husband and I had a great time and had a wonderful stay at PB Cabo. Beautiful grounds, just like other properties of theirs. Thanks to David and Israel - they work very hard but managed to keep us happy. Thanks also to Alejandra, our maid, for keeping our unit clean and neat! It was a short walk to the Marina and we felt safe walking anywhere.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Rose, responded to this review, April 2, 2013
Dear LawJunkie,

It is great to hear you had a wonderful time during your stay at Pueblo Bonito Rose, we'll make sure to pass your recognition to David, Israel and Alejandra. Looking forward to welcome you and your husband anytime soon.

Sincerely,

Goyita Osako, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 27, 2013

We stayed here for 2 nights for my Birthday ( wish we could have stayed longer). The hotel was huge, but very clean and set out very well.
Our room was pretty far from reception, but I didn't care. Big rooms with a nice balcony and bathroom. We did the all inclusive but because we were only there for 2 days I don't think it was worth it.
I didn't have any trouble with the time share sharks people write about, I wasn't hassled once?? There were alot of drunk Americans at the hotel but it was Spring Break, so we expected that.
Good location, about a 20 minute walk into town but being our first time in Mexico we didn't mind the walk because it was interesting.
The have a Carnival on Saturday nights which was really good! The only bad thing was that when we checked in we were given our key and that was it. There was no instructions on how to get to our room or where the restaurants were.
All in all, a really nice hotel right on the beach.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
89 reviews 89 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 24, 2013

We had a relaxing stay at the Pueblo Bonito. The room was comfortable and fairly well-equipped. Although it has a kitchen, with hot-plate, micro and blender (hurray), the only fridge is the mini-bar which was too crowded to allow space for our minimal groceries. Our balcony was quite private and a lovely space for morning breakfast. This is a smaller resort and has fewer on-site options; the buffet restaurant offers good selection for breakfast and lunch with a great patio looking out to sea. The Italian restaurant serves wonderful food and the service was good. We were disappointed at the extra charge for use of the gym ($15/day -- that seems a bit chintzy --but it is a very clean, well-equipped gym. The beach is lovely -- a never-ending expanse of rock-free sand. The road outside the hotel seems a little deserted and we were initially concerned about walking out, but it seems very safe and we routinely walked into town (a short 15 minute walk) for day or evening. Our favourite restaurants were Hacienda (accessible along the beach) and Los Tres Gallos (in-town).

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Rose, responded to this review, March 26, 2013
Dear Nancy,

It is great to hear that you had a nice time during your stay at Pueblo Bonito Rose, we appreciate your comments and feedback and the time you took to review us.

Hope to welcome you anytime soon.

Best,

Goyita Osako, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pueblo Bonito Rose

Address: Playa El Medano, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Cabo San Lucas
#19 Spa Hotel in Cabo San Lucas
#24 On the Beach Hotel in Cabo San Lucas
#27 Romantic Hotel in Cabo San Lucas
#28 Family Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pueblo Bonito Rose 3.5*
Official Description (provided by the hotel):
Experience the many colors of Land's End and El Arco. Stroll to the vibrant downtown Cabo San Lucas, filled with restaurants and clubs. Walk on the few swimmable beaches in Cabo or just relax shades of crimson poolside or from your private balcony. Discover a restful spa and resort where warm hospitality and beauty harmonize to create the greatest of pleasures. Now offering a deluxe all-inclusive option which includes all restaurants and bars, as well as those at sister resort Pueblo Bonito Los Cabos. ... more   less 
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Also Known As:
Pueblo Bonito Rose Hotel Cabo San Lucas
Pueblo Bonito Rose Resort
Pueblo Bonito Rose Cabo San Lucas, Los Cabos

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