We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Place” 3 of 5 stars
Review of Pueblo Bonito Rose

Save Saved
You added Pueblo Bonito Rose to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Pueblo Bonito Rose
3.5 of 5 Resort   |   Playa El Medano, Cabo San Lucas 23410, Mexico   |  
Hotel amenities
Ranked #29 of 66 hotels in Cabo San Lucas
1 review
“Nice Place”
3 of 5 stars Reviewed February 20, 2013

We have been traveling all inclusive for many years and it always worth it. My negative coment about this resort is that it is really is not 100 percent all inclusive. Name brand alchohol is extra and some of the dinner reservations was $10 to $20 extra per person or half price dinner to all inclusive guest, the staff is very friendly and great service, the show was good just some acts were way to long doing the same thing. the food is good and great choices, the only things that bothers me was there is an automatic 12 pesos charge per day that they claim is for some sanctuary protection that I was not told about prior to the charge. If I was asked to do so I would have probably even given more but that is not professionall to mandate a charge without your approval and the other was that on the last day after enjoying the sun rise and a little time in the sand me and my wife went back to the room to make love and even thought check out time is 10 am and at this time was only 9:15am they were trying to get into our room to clean up, thank God I had the chain on the door this was not a good experience they should wait till 10:00 am since it is there posted check out time.
Gerald

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,445 people have reviewed this hotel

Traveler rating
    613
    496
    180
    96
    60
See reviews for
412
504
37
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (408)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Iowa Falls, Iowa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2013

We stayed at the resort for two weeks. The first week we were on our own and the second week we were all inclusive. We enjoyed the first week much more, enjoyed being able to go into town and going to the restaurants of our choice. Did not enjoy their internet, it was too slow and kicked you off all the time. Their TV's we were not able to get any American channels after the first two days. The hotel staff was excellent! They were all very friendly... especially Guadeloupe and Israel by the pool! They made our pool experience very pleasant. My husband enjoyed the fitness facility, it was in their Spa.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemount, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2013

We just returned from our visit from February 9-16th.

I am 35 and I have been to Mexico and several other destinations on vacations. This has to be by far the best experience ever. The whole hotel is super clean including the rooms, the beds are really comfortable as well as the pillows (which is super important), the staff is super friendly and helpful. The food was also WONDERFUL!!! We did do the all inclusive, however, we did tip in either US dollar and/or pesos as grituity was not included. It was just easier then charging it back to our room. I think a lot of people forgot that. I felt bad for some of the staff.

Some people complained about the tv's and the reception, however, I didnt come from the cold of Minnesota to sit and watch tv. When we went to bed at night we turned it on to unwind and it was fine. It wasnt a new flat screen, but again I wasnt there for the tv.

We met a lot of really nice people that have been coming back to this same resort some up to 20 years in a row, I understand why.

We cannot wait to return again next year, same time, same place.

If you visit....Ask for Juan Carlos in resturant and Wilver on the beach. You won't be disapointed.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Rose, responded to this review, February 22, 2013
Dear Kristy W,

Our staff works very hard everyday to render an excellent service. Juan Carlos and Wilber are excellent employess and they are a pride for Pueblo Bonito Rosé. New TV channels have been added, we will be pending of their good functioning.

Thank you for sharing these comments with all of us.

Yours respectfully,

Goyita Osako, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2013

My family of four just returned from a 3 night, 4 day stay at the Pueblo Bonito Rose. We traveled with our two boys, ages 5 and 6. Perfect family resort -- the boys had a blast in the pool and beach. We purchased the all-inclusive, which worked well for us. We loved the resort -- and location on the beach. More suited for families than a romantic couples getaway. The setting is beautiful, grounds well kept and service was quite good.

BIG KUDOS TO EDUARDO AND LIA! I hope they see this, I promised a big public thank you :-)

If you are a foodie, I would say the food choices were average. While ee liked the diversity and themed evenings, the quality of the food was not high end -- more buffet/cruise style.

Cabo, we will be back!!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Rose, responded to this review, February 22, 2013
Dear reviewer,

Thank you very much for your wonderful comments. Eduardo and Lia are excellent employees and they are assets for our company, they were congratulated for their excellent performance and they are very motivated to continue doing a great job.
Our Executive Chef has implemented new theme nights and new menus at Mare Nostrum, Las Palomas and The Grill and they have become very successful.

We appreciate this reviewer’s comments.

Sincerely,

Goyita Osako, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California
Top Contributor
74 reviews 74 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 18, 2013

Never been to Cabo so we went all inclusive and it is wonderful; no worry about taking money with you and the choices are endless! I thought the food choices and quality were excellent and on par with most standard restaurant faire. I did not expect it to be like Ruths Chris, Flemings or Mortons and it wasnt. Breakfast includes an array of fruits, pastries and hot dishes/meats, yogurt, juices and an omelette station. Lunch menu includes seafood, burges, Mexican faire and dessert. Dinner includes a wide range of wonderful sides offered buffet style and a dinner menu featuring seafood and meat selections served with vegetables and potatoes. Many of the nights are themed so on Italian nights you chose your pasta and the sauces are made to order for you at that station; that night the pizza selection is assembled and grilled at the grill on the patio. Bar service is available for all meals and included a very good red and whit wine as well as mixed drinks and alcohol brands such as Johnny Walker Red or J&B for scotch. The best part of all the meals was eating on the patio about 12' from the waves! Sunsets are breathtaking with full view of Lands End, sound of the waves at your feet, good food, good wine, excellent service and your favorite dinner companion(s).

The room was great, bed linens very nice, beds comfortable, bath towels very coarse and rough, space very good with a balcony overlooking the pool, bay and Lands End. Had to call housekeeping twice because the room was not made up at 3:30pm. Poor TV reception and when you choose English the commentary and commercials remain in Spanish so watched the Super Bowl on mute.

Location on Medano is the best! Walked about a mile south and saw the resorts were elevated above the beach about 12' and recessed inward several yards so it a real workout to get your feet wet! At PBR you walk down the steps and youre on the beach and in the water. The poolside sushi bar is literally on the beach and there are ample poolside lounges and waitstaff to bring meals and appetizers all day...this is also part of the all-inclusive plan! You walk about a mile north and youre on the Marina and into town. The Marina is huge and surrounded by restaurants (Cabo Wabo, Johnny Rockets, Ruth Chris, etc) and stores as well as local offerings. About a block from PBR is the Office, which is well known for its party atmosphere, food and drinks. Its location is the best!

Pool is beautiful, only 4' deep, with area for kids. Lounges start getting saved at 6:30 am, as I could see people putting their towel down from the balcony.

On the all inclusive, you can chose to use the PB Los Cabos facility next door...pool, restaurants, etc. Its a bit more sedate atmosphere than PBR, which has activities at the pool in pm.

Cons: Language. Front desk staff barely spoke English and had to repeat themselves many times for me to understand; an assistant said there were no ocean view rooms ONLY pool or gardens; WRONG! We chose pool because it was closer to the Sea of Cortez and had room 2009 with pool and bay view. Would have had great view of bay with higher room. As the numbers increase,i.e.,2043, 3059, etc., youre toward the front garden area and lose some of your bay views. Could not communicate with housekeeping; they spoke no English.

You can get bottled water from restaurants and bar to sip on and take to your room at night, since bottled water is not included on the plan if it comes from your room. We were advised not to drink the tap water and didnt. Never got sick from the water or food!

At the end of a week stay when we checked out, the front desk person pulled out the account, took my keys and said "You owe nothing". Thats the way to take a true vacation!

Room Tip: Rooms with smaller numbers are closer to the bay; higher rooms have best sweeping views.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Rose, responded to this review, February 20, 2013
Dear Vicki,

We would like to thank you for writing such a nice and helpful review for our future guests, we feel pleased to hear you had a great experience at Pueblo Bonito Rosé, thanks to customers like you we strive really hard to maintain our resort in its best quality.
We're happy to know that you enjoyed every single thing about your trip to Cabo, the pool, the food, the views, the beach and everything else!

We'll be more than pleased to welcome you and your family anytime soon.

Sincerely,

Goyita Osako, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington, United States
Top Contributor
119 reviews 119 reviews
29 hotel reviews
Reviews in 60 cities Reviews in 60 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed February 17, 2013

there are few hotels as well located as Pueblo Bonito Rose and its next door neighbor, Pueblo Bonito Blanco, looking straight outat Land's End, seeing the occassional cruise ship come by as you sit on a great beach, the water is swimable, the local beach merchants are regulated, leaving you largely alone, but do have some interesting things every so often--look for Paco if you want jewerly! now fo rthe hotel, the food is surety edible and safe as is the water--not much more tho--its just OK, and the rooms are surely showing thier age with either a lot of maintenence deferred or a real lack of oversight and care by management--too bad--could be a world class place, but as it is, worthy of a visit and it'll make for a great trip, but just not memorable, nor will you rave about it to a friend, but you will rave about the location and setting!

Room Tip: don't get 1st floor--you'll have no view at all--the higher the better!
See more room tips
  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2013

The Pueblo Bonito Rose is a well run vacation resort. Returning each year is like visiting relatives, who are happy to see you again.

We purchased membership at PB Blanco in 1995, then purchased pre-construction into PB Rose. We have a fixed time and unit at Rose, and have NEVER traded our time there in 18 years.

We have other timeshare memberships, and some others are more fancy maybe, but lack the Rose old style elegance, superior staff, and attentive management team.

We treasure our annual return to this homey and sweet resort. Many friends, after a visit, have become members. Each year, we meet old acquaintences, plus new and exciting people from all over the world. Such fun indeed. This is a true JEWEL!

Yes, we do agree that some upgrades are now needed. During the recession, the management prioritized retaining their skilled staff, but now intend to work on maintenance. We have been informed that such upgrades are forthcoming shortly. These will include new outdoor furniture at pool and beach areas, and room TV's.

From other reviews, I see that some people not even GOD can please. Come see and experience for yourself. If you can not enjoy this place, then maybe you should stay at home or go skiing.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Rose, responded to this review, February 20, 2013
Dear Reviewer,

We are flattered after reading your review, we would like to thank you for your preference in choosing Pueblo Bonito Rosé and Pueblo Bonito Los Cabos trough out these years, we appreciate your loyalty and affection for our resorts, our staff and our whole family.

It is a pleasure for us to have members like you, and thanks to you we feel motivated to keep the excellence of our hotel. One of our main goals is to make our guests feel like home, and we're so glad you feel like home every time you come to Pueblo Bonito Rosé.

Looking forward to see you again next year!

Sincerely,

Goyita Osako, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Pueblo Bonito Rose? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pueblo Bonito Rose

Address: Playa El Medano, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotel in Cabo San Lucas
#18 Spa Hotel in Cabo San Lucas
#23 On the Beach Hotel in Cabo San Lucas
#26 Family Hotel in Cabo San Lucas
#28 Romantic Hotel in Cabo San Lucas
#29 Business Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pueblo Bonito Rose 3.5*
Official Description (provided by the hotel):
Experience the many colors of Land's End and El Arco. Stroll to the vibrant downtown Cabo San Lucas, filled with restaurants and clubs. Walk on the few swimmable beaches in Cabo or just relax shades of crimson poolside or from your private balcony. Discover a restful spa and resort where warm hospitality and beauty harmonize to create the greatest of pleasures. Now offering a deluxe all-inclusive option which includes all restaurants and bars, as well as those at sister resort Pueblo Bonito Los Cabos. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Tingo, Priceline, BookIt.com, Hotels.com, BookingOdigeoWL and Venere so you can book your Pueblo Bonito Rose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pueblo Bonito Rose Hotel Cabo San Lucas
Pueblo Bonito Rose Resort
Pueblo Bonito Rose Cabo San Lucas, Los Cabos

Owners: What's your side of the story?

If you own or manage Pueblo Bonito Rose, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.