Rooms: Best feature is the ocean view. It is impressive. The sound of the crashing waves - very dramatic. The balconies have comfortable furniture that offer a full indoor-outdoor living option, and the balcony plunge pool is beautiful (but note that the water is cool; it is a plunge pool, not a hot tub). Bed is extremely comfortable. Not much in the way of living space furniture except for two cushy chairs (no desk or workspace, a definite drawback). The bathroom is nearly as large as the bedroom (always a plus). I am not a huge fan of open showers (personal preference – I like steam), but you can be in the shower, and still see out to the ocean, which is a pretty cool feature. The design elements are tasteful and beautiful – great wood elements, pretty ceramics, plenty of mood lighting options. There is an in-room safe that fits two computers, a stocked fridge (water, soda, fruit juice) and a fireplace. Wi-fi in the room was slow, and it was out a short time on the day we arrived.
Location: Excellent. This is the first time we have stayed in a Cabo resort where we could actually walk to town. The golf carts will transport you back through the tunnel that separates the resort fron town. From there, restaurants are within an easy walking distance.
Fitness: Fitness center is new, with good cardio equipment and a decent amount of weights. There are two separate quiet rooms – one for stretching, etc. And one where you can power up a video class on their “Fitness on Request” system. The intermediate yoga is good. The cardio machines are equipped with TVs. Bottled water is available throughout the day.
Dining: Breakfast at Don Manuel’s – definitely among the best breakfasts we have had anywhere. Three reasons: fresh fruit options (mango, papaya, berries, etc. – the good stuff), pastries and the eggs. Have eggs scrambled up with cheddar cheese. I asked the egg man what his secret ingredient was, and he said “Love!’ And you know, I think he was serious! Do the Mexican kitchen (aka buffet) option – it is the best. It is not really a buffet (I’m not a big fan of buffets) – it feels like some nice Mexican person’s home, and they have put out a feast for you! The fruit pastries here are addictive. Coffee is good and strong. The breakfast staff – fabulous. We had appetizers one night at Don Manuel’s. Also very good. And one night we had planned to eat at El Farallon (VERY dramatic outdoor setting), but it was incredibly hot that night and we weren’t terribly hungry, so we decided not to sweat (or spend) through four courses. There is no option for a “light” meal there.
Staff: There are two things I truly loved about Capella Pedregal. The first is that they don’t nickel and dime you. Once you are in, there are so many nice perks. Have a soda from your fridge, complimentary. Bottled water was provided at turndown service, as well as sweet treats. Guac and chips were delivered to the room, gratis. Tips were included. In the concierge area, coffee and pastries were provided in the morning, and other snacks are available throughout the day. The pool guys brought treats. We truly appreciated all of this. The second thing the resort really does well – the staff. They have assembled a great team, and have a really good culture of service going. The people are extremely kind and authentic, and able to adjust to each guest – whether you like minimal interaction, or are open to some friendly chatting. They get it. I would like to give a few shout-outs to the standout individuals - Carlos, Alex (and I think, Eduardo?) were extremely helpful to my husband, who had to work remotely. Very responsive, and able to go above and beyond to get him what he needed. Marlem at the front desk was a doll. The pool guys were always there before you even realized you needed something – good times with Pony, Omar, smilin’ Joaquin, and Jesus. And our favorites – wish I could name all these guys individually, but they were such team players, they were all good – the breakfast waiters. Sweet, helpful, attentive – they got to know us and our favorites. Thanks for the mangos!!
Some other things to note: Property is on a no-swim beach. Pools are beautiful. Neither the grounds nor the pools are terribly big, which can be a plus. We were there during the low season, so the property felt quiet and private. In-town picks: Karaoke at the Mango – try it. Best in-town restaurant experience – Maria Corona’s. But let’s keep that place a secret.
Overall: Sadly, that may have been our first and last trip to Capella as I notice their prices have quadrupled from the package we visited on. Otherwise, I would turn around and go back right now! The price point will be an interesting challenge for the property going forward – we loved the place, but felt like we got a good value for the money, too. Paying a lot more would erode the experience.
- Official Description (provided by the hotel):
- Your journey begins as you emerge from Dos mares Tunnel, carved through a solid mountain, to discover paradise. The Resort at Pedregal welcomes you with familial Mexican charm. The check-in desk, located below the azure blue sky, illustrates the endless possibilities. 96 rooms and suites, each with a private plunge pool with stunning ocean views, personal assistant service, fireplace, LCD television, iPod docking station and complimentary wireless internet, and complimentary refreshments allow you to rehydrate and renew. ... more less
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- Also Known As:
- Capella Pedregal Hotel Cabo San Lucas
- The Resort At Pedregal Cabo San Lucas, Los Cabos