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Capella Pedregal: Traveler Reviews

5.0 of 5
Camino Del Mar 1, Cabo San Lucas 23455, Mexico
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Capella Pedregal
Ranked #1 of 68 hotels in Cabo San Lucas
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622 reviews from our community

Traveler rating
    551
    46
    16
    5
    4
See reviews for
Families
77
 
Couples
424
 
Solo
7
 
Business
17
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
“Here is your answer”
5 of 5 stars Reviewed March 17, 2013

Let's just say I wavered for months over where to stay. It came down to four main properties and I was confused. On the advice of a friend, we chose the Capella and from the moment I arrived, every expectation I had was far exceeded.

If you want to feel like you are on your own private island being treated like royalty, this is the place to stay. It is by far the cleanest resort I have ever stayed at and the staff is truly outstanding. The food is exceptional and the service is an 11 on a scale of 1-10. Also, the spa is rated #1 in the world right now and it is beyond anything you could imagine.

We've been to Bora Bora, Kauai, etc. and I will only return to the Capella on my next series of vacations! You can visit other properties when in Cabo for dinner, lunch, etc., but you will be thankful you stayed at the Capella, hands down.

PS - I am 42 and have a sore back from a car accident, so mattress comfort is important to me. The mattresses at this property were so amazing, I'm calling the General Manager to buy one for my home.

Room Tip: Room 23 is worth every dime. Gorgeous, private room on a cliff, you can't go wrong.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Cindy B about Capella Pedregal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Canton, Ohio
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“The best customer service”
5 of 5 stars Reviewed March 17, 2013

Our "personal assistant" Diana provided the best service we have ever had at a hotel -- from pre-booking restaurants and events to providing a friendly smile at each greeting. Upon arrival at the airport we were transported by van to this stunning resort -- through the chandelier-lit tunnel -- and met with cold Margaritas! The infinity pools were beautiful and warm; the pool assistants were everywhere and gracious. The food service was excellent and all the waiters were super. Diana -- and others at the hotel -- were fabulous when both my husband and I became ill on different days from a non-hotel-related problem. The medical team they have on call and the hospital we were transferred to provided excellent care. The hotel room was comfortable and spacious -- and we could see whales from our balcony. Guacamole, salsa and Tequila were delivered each day at 4 pm. What a place!!

Room Tip: Be sure to get a water view -- even without the whales it is spectacular
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Ask Pego1944 about Capella Pedregal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“Should be able to rate 6 stars”
5 of 5 stars Reviewed March 17, 2013 via mobile

Fabulious! Grounds, staff, rooms, food and beach all exceeding expectations.

I had a simple question. Can you direct me to the night club bar. Manager personally escorted me halfway across property to make sure I was taken care of. This type of service was consistent thruout our stay.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask jpruet about Capella Pedregal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver, bc
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“amazing!!!”
5 of 5 stars Reviewed March 15, 2013

This hotel is a luxury 5 star resort. I stayed in a 4 bedroom villa with 2 private soaker pools and a huge kitchen, with our own butler!
The resort has an amazing fitness centre. The grounds are well kept and the restaurants are expensive, but soooo worth it. The service is unbelievable.
I have stayed at many hotels and this is by far the best ever.
Its located close to downtown which is very convenient :)

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask dsosa18 about Capella Pedregal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
2 reviews
4 helpful votes 4 helpful votes
“We love rhis place!”
5 of 5 stars Reviewed March 14, 2013

Our second trip to Capella was just as great as the first last year. Our experiences at the magical resort are like many detailed here, It's a lovely place with wonderful people. The food is fantastic. We loved the room, the view, the pool, the whales, the spa was a great experience! Loved the airport pickup and return service, and highly recommend the VIP departure assistance.

Breakfast at Don Manuels is fantastic, and you will meet Mijail as you place your order! He is a delightful man, and illustrates the kindness and caring of the Capella associates. Another person to highlight is Jesus at dinner service at Don Manuel. The dishes were great, but the experience was special. These people and others make the Capella experience pretty nice.
!

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
Ask serenitysoon about Capella Pedregal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Capella Pedregal

Also Known As:
Capella Pedregal Hotel Cabo San Lucas
Capella Pedregal Cabo San Lucas, Los Cabos
Address: Camino Del Mar 1, Cabo San Lucas 23455, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Cabo San Lucas
#1 Luxury Hotels in Cabo San Lucas
#1 Top resorts Hotels in Cabo San Lucas
#1 On the Beach Hotels in Cabo San Lucas
#4 Family Hotels in Cabo San Lucas
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Your journey begins as you emerge from Dos mares Tunnel, carved through a solid mountain, to discover paradise. Capella Pedregal welcomes you with familial Mexican charm. The check-in desk, located below the azure blue sky, illustrates the endless possibilities. 96 rooms and suites, each with a private plunge pool with stunning ocean views, personal assistant service, fireplace, LCD television, iPod docking station and complimentary wireless internet, and complimentary refreshments allow you to rehydrate and renew. ... more   less 
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Capella Pedregal
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