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Pueblo Bonito Montecristo: Traveler Reviews

Cabo San Lucas, Mexico
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Pueblo Bonito Montecristo
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Ranked #8 of 67 hotels in Cabo San Lucas
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138 reviews from our community

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Date Rating
Bartlett, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great vacation location!!!”
5 of 5 stars Reviewed December 2, 2012

We stayed at Montecristo with three other couples and can't wait to go back. The villa was perfect with an amazing view! We could wake up every morning and enjoy our own personal infinity pool that overlooks the ocean. It was outstanding. The staff was great. The maids kept the villa very clean. The concierge took care of any issues we had. We had no worries the entire week we were there and simply enjoyed a nice relaxing vacation!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NS
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Incredible views”
5 of 5 stars Reviewed December 2, 2012

We are just back from a week at Montecristo. Wow! The views are amazing over looking the Pacific side of Cabo. The infinity pool is great place to relax and enjoy your days. We where in 3 bedroom unit with 3 couples. The units are laid out terrifically and very spacious. The units have all the essentials for cooking, laundry, bbq etc. if need anything room service is very quick and happy to help you out. The units come with full housekeeping daily and this service was spectular( Eloisa) ensured our unit was spotless daily. We also had a personal conceirge (karen Rameriez) this was a great touch as she answered and booked all of our outings, lunches , and diners. Thank you Karen. I would highly recommend getting a chef in for an evening. This was one of our best meals of the week. You also have accesses to all of the Pueblo resorts, and they make it very easy to charge all expenses back to your master bill. I would not hesitate to return to this property.

Room Tip: We really enjoyed Phase one . The best views on site!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Great villas with awesome views. AI issues.”
5 of 5 stars Reviewed November 25, 2012 via mobile

Stayed with 7 family members over the Thanksgiving holiday. This is our 7th vacation to Montecristo but first time in a 4 bedroom. Very beautiful with great views. Would suggest rental cars to get around since you are located away from the other resorts. They have shuttle services but I have found they are not that convenient. I have always enjoyed giving this place great reviews but....

First the concerns: We decided to do the All
inclusive(AI) since we have done this before for a partial wk and it worked well. We purchased our AI in March. I would not suggest the AI unless you plan on drinking alot. Yes we drink alot if you include all the mango smoothies for the kids. The AI changed approximately 2 months ago. It is more expensive($95/day for adults $105 for non-owners). Fellini's is an extra $10 fee and Lafridas is a $20 fee. Yes, Lafridas is now included. Room service is no longer included. The issue we had is that we purchased before the changes took place. We had to fight to have rm service included with our AI. They ultimately honored our rm service AI but we had to prove we had paid in full before the changes went into effect. Our concierge Celestino was excellent in helping us thru this process and we give him high praises for his service throughout our stay. We don't plan on doing the AI in the future. The lack of rm service being included was the deciding factor.

We have eaten at both Fellini's and LaFridas many times in the past and loved it. This time the experience was sub par. The service was slooowww and some times non-exsistent. The quality of food at Fellini's was below average and served cold to 2 people in our group. We tried to give Lafridas a second try, thought the 1st time was a fluke, the service was so slow we walked out. I believe the new AI changes are not going over well at these 2 restaurants and it's the AI customers that are paying the price. Not that it should matter on the AI (tips are included) I always tip big, it didn't matter at these restaurants. Will not be back.
Another issue we had was the crowded main pool made even worse on special restaurant event days. Most of the chairs were taken away in the morning. This was exacerbated by the hoards of nonexistent people saving pool chairs at 8am in the morning. This needs to be changed. I hope management is listening.

The congratulations: Our concierge Celestino is the best. Always friendly and going out of his way to make our stay feel special. We look forward to seeing him.
2 great restaurants for food and above and beyond service are The Bistro and Cilantro's. Ate at both multiple time and was never disappointed. The staff is great and work very hard to get it all right. Kudos are in order for Raul and Victor(our waiters) at Cilantro's. Best waiters and service. Always with a smile can't say enough about these 2. Awesome keep it up. Coconut shrimp here are the bomb and I usually don't have them.
Had a couple of maintenance issues throughout our stay and they were handled quickly.
We will be back again and over all had a great time.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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St.Eustache Quebec Canada
1 review
3 helpful votes 3 helpful votes
“Wonderful week”
5 of 5 stars Reviewed October 19, 2012

Just came back from one of my best vacation with my family. Loved this place, the staff did a great job from our maid to concierge. The view was wonderful. One good thing is that we rented a car and were able to go around a lot easier. Went to the beach at the two sister hotels in Cabo which was good because my granddaughter wanted to swim in the ocean, which was very warm at the time.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lisa1818 about Pueblo Bonito Montecristo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“The best of the best”
5 of 5 stars Reviewed October 14, 2012

I don't understand how anybody could give this place less than a 5 star. Everything was perfect. The villa, the service, the staff, everything was A1.... We had an issue with the wireless connection and the hot water and both issues were fixed within 15 minutes. Would go back to Montecristo in a heartbeat!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Pueblo Bonito Montecristo

Also Known As:
Pueblo Bonito Montecristo Hotel Cabo San Lucas
Pueblo Bonito Montecristo Cabo San Lucas, Los Cabos
Address: Cabo San Lucas, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool
Hotel Style:
#5 Family Hotels in Cabo San Lucas
Price Range: $$$$
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