We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Another average BW—” 3 of 5 stars
Review of BEST WESTERN Hotel Monteverde Express

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added BEST WESTERN Hotel Monteverde Express to your Saves list
BEST WESTERN Hotel Monteverde Express
2.5 of 5 Hotel   |   Volanteros No 2 Zona Centro, San Miguel de Allende 37700, Mexico   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
3 x 2 Promotion
Mexico City, Mexico
Top Contributor
175 reviews 175 reviews
60 hotel reviews
Reviews in 60 cities Reviews in 60 cities
267 helpful votes 267 helpful votes
“Another average BW—”
3 of 5 stars Reviewed November 2, 2010

My visit to this hotel was only three nights which I was glad to not spend the whole time in hotel for many things.
Lets see the pros and the cons
Pros
The price might be the best one
I was able to see two kind of bedrooms, make sure to dont get the simple one
The whole hotel is in good shape
The breakfast is good
The hotel was always clean

Cons
Not very close to the city center
Beds are hard as rocks
Loud school kids

You can see that the hotel is not as bad but something I didnt liked was the rooms.
If you are just coming for a night maybe two its fine but remember there are much better hotels around the town.

  • Stayed November 2010
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

69 reviews from our community

Traveler rating
    7
    20
    21
    6
    15
See reviews for
16
27
1
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Livermore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 8, 2010

Stayed here for 3 days in April. It was okay. Front desk people very helpful, but not so for the restaurant. We had a continental breakfast included but it was pretty sparce. Service was slow. the location is on the edge of the historic downtown so a 6 block walk to the plaza. Rooms were adequate but nothing special. The good news was the price was right. At about $65, it was cheap for San miguel. Would I stay again? MAybe if the price was good.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puerto rico
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 4, 2010

We're in a grade school playground, not a hotel. This is a very small hotel, only 12 rooms. For our first three days there were 100 third graders and their teachers from Mexico City staying here. When they left, another large group arrived. They gather in the central courtyard and start screaming school chants at 7AM.
The breakfast is terrible. There is no coffee in the reception area as advertised.
The TV has NO English speaking stations. Most of the staff (including reception) does not speak English. There is also no heat, so the rooms are VERY cold at night and in the morning. There is construction going on, so there is hammering all day.
DO NOT EVEN CONSIDER STAYING HERE UNLESS YOU RECEIVE A GUARANTEE THERE WILL BE NO SCHOOL GROUPS.

  • Stayed March 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 10, 2010

We were with a tour group, so the hotel was prearranged. The rooms are okay, with 2 double beds is each but no heat as best I could tell and it can get cold in San Miguel. . The bathroom modern and clean. The grounds were pretty with lots of tables for sitting out and having a drink. We only ate in the restaurant once and found the service slow and the quality poor - even at breakfast!. So after that we walked elsewhere. The staff were helpful with getting cabs and giving directions. i don't know the exact nightly rate but my thoughts are it was inexpensive and we got what we paid for. The location is about 6 blocks from the center of the old town.

  • Stayed October 2009
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reading
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 14, 2009

Designed with the reception area in front of the courtyard. You can hear everything that
happens in the reception area. It is frequently very noisy. Very hard to get a decent night's sleep in this hotel. The other guests frequently stay up late and are very loud. The management does not seem to care. Complaints fall on deaf ears here. A very poorly run Best Western hotel.

  • Stayed September 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brescia
Top Contributor
57 reviews 57 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 7, 2009

The hotel in itself is not bad . Rooms could be much nicer as well as breakfast . Lighting in the room was just awful. White lamps that made room look like an office.
Bed sheets were not ironed , giving a very bad impression, although they were clean.
I did not enjoy the night in that hotel, although for the price it was ok, I may say that for almost the same price I got an excelent boutique hotel in Guanajuato.
In fact I was expecting something a little more nicer since Best Western Hotels throuthout the world in general are quite nice.

  • Stayed May 2009
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 21, 2007

Our party of nine stayed at the Best Western Monteverde in San Miguel de Allende August 2-10, 2007.

We had nice rooms and the nights were pleasantly cool. Circulating fans were supplied for the warmer parts of the day.

Breakfast was included with the room and it was varied and delicious. We liked the coffee, juice and fruit offerings and there was cereal as well as meat and cheese every day.

The location is near the town center and we enjoyed walking to the main plaza and shopping along the way.

The staff was well-trained and helpful to us.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Hotel Monteverde Express? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Monteverde Express

Address: Volanteros No 2 Zona Centro, San Miguel de Allende 37700, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #44 of 55 Hotels in San Miguel de Allende
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Hotel Monteverde Express 2.5*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, Cheap Tickets, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Hotel Monteverde Express reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Monteverde
Best Western San Miguel De Allende
San Miguel De Allende Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Hotel Monteverde Express, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.