Was part of a group booked into this hotel by a Canadian travel company. Things that could be tweeked are: Business Centre is one computer in a very small room, often crashed, very slow. Very little English spoken at the front desk, use Google Translate English to Spanish, that works! Four out of our 14-person Cdn group got sick within a few days after our arrival. On the Road Scholar USA group of 18 seniors, eight got very sick so a doctor was called for a hotel visit. The RS group ate most of their meals at the hotel restaurant, hmmmmm. For sure, do NOT eat the ice cream. Inconsistency within contents of same meal ordered within days. Sometimes toast at breakfast, sometimes not. Fairly laissez-faire attitude. Feels like they need a manager to get the quality control in order. Restaurant only open on weekend nights ... Seemed like the same two servers working all the time. The physical environment is fabulous but this beautiful oasis is just limping along. Main floor washrooms locked at odd hours ... Thank goodness there was a small washroom near the front desk (staff dressing in there left when I came to use it). Half dead plants everywhere. Not busy. Even at 11 pm one night, front desk person was sitting upright asleep! Safety deposit "boxes" were 8.5 x 11 inch brown envelopes sealed with scotch tape put under front counter (OMG) with the hotel's front door nearby unlocked. Has such potential ... Great location, great courtyard, wonderful bird song.
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- Also Known As:
- Posada De La Aldea Hotel San Miguel De Allende
- Posada Aldea Hotel