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“San Miguel's Nonpareil Luxury Hotel” 5 of 5 stars
Review of Belmond Casa de Sierra Nevada

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Belmond Casa de Sierra Nevada
4.5 of 5 Hotel   |   Hospicio 35 | Centro, San Miguel de Allende 37700, Mexico   |  
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Mexico City, Mexico
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“San Miguel's Nonpareil Luxury Hotel”
5 of 5 stars Reviewed May 28, 2013

The Sierra Nevada is simply one of the best hotels in the country. It has grown over the years and now has several genuine colonial buildings spread over the heart of this charming city. Its spacious, elegant rooms and suites have all the luxuries Orient Express is known for. This is the right place to stay and enjoy San Miguel. Conveniently located, you can discover the city at your doorstep and make a quick return to your cozy room to enjoy its amenities. Their attentive and well trained staff will make your stay very pleasant and exceed your expectations.

Room Tip: Splurge on a suite, they have rooftop pools with fabulous views of the cathedral.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 people have reviewed this hotel

Traveler rating
    245
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    16
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44
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Mexico City, Mexico
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 20, 2013 via mobile

This is the best hotel in San Miguel de Allende. Suites are spectacular, service second to none. Mayordomo Gustavo a charming person, no request is too much to the staff. Suites have a small pool on top, with incredible views of the church.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013

it was a great experience, the food was really good, the place has a great decoration and still all the style of San Miguel, definitely will come back, We had the opportunity to meet a great guy who's name is Gustavo Rodriguez always with a smile and the best attitude.
The hotel is very well situated,

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 8, 2013

THE place to stay in San Miguel de Allende. My companion were in San Miguel for a wedding, but couldn't book into the Rosewood. Lucky us! Case de Sierra Nevada was far more intimate, and far more "flavorful" than the other top hotels that we saw. The hotel was very well situated, walkable to everything. The room was gorgeous; we had a private dipping pool, and the pool outside our building was serene and beautiful. Every time we encountered an employee of the hotel the greeted up with a smile and called us by name! I really can't say enough good things about the hotel. Perfect! My companion and I are a gay couple, and we were treated without a hint of prejudice. I have stayed at a sister hotel, La Residencia in Deia, Mallorca, and both hotels are equally as nice.

Room Tip: We had room 295 -- very private! There are probably larger room, but this room was perfect for us...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 1, 2013

A beatiful hotel, good staff service .... But the bed was horrible ... With a depression in the middle .... The internet service, bad .... No breakfast included .... I wouldn't return ... A pity !!!
There is no blackout curtains ...... I stood at hospicio

Room Tip: Should ask for a room where no people staff walks above it .... A lot of noise ...
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
105 reviews 105 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 20, 2013

We once again went to the Casa de Sierra Nevada in San Miguel de Allende. Some friends actually asked us why we were going there with so many new offerings. The answer is still timeless colonial luxury with great service and better food.
The service was excellent, people always attentive and making sure our stay was perfect. The food in the restaurant was excellent, try the slow braised ribs wonderful!
As for the setting, still great. It is true they still are missing a gym but you can go to the Rosewood's which was fantastic and still maintain small colonial luxury.
Of course, at the prices you do have alternatives, however there is no better room in all of San Miguel than suite 445! Just look at the photos attached. A roof top dipping pool with a view to the town and the cathedral, no one offers this but Casa de Sierra Nevada!

Room Tip: Suite 445, the roof top dipping pool and view are incredible
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 18, 2013

A beautiful hotel, with great service. The best concierge money can buy is Ricardo, nothing is too small or too difficult, he can pull a rabbit out of a hat! Saint Miguel D'Allende is a wonderful first stop in Mexico and Jesus was a wonderful guide for the surrounding towns that are a must see.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Belmond Casa de Sierra Nevada

Also Known As:
Casa De Sierra Nevada By Orient-Express Hotel
Casa De Sierra Nevada By Orient-Express Hotel San Miguel De Allende
Hotel Casa De Sierra Nevada
Address: Hospicio 35 | Centro, San Miguel de Allende 37700, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Business Hotel in San Miguel de Allende
#1 Family Hotel in San Miguel de Allende
#1 Romantic Hotel in San Miguel de Allende
#2 Luxury Hotel in San Miguel de Allende
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Belmond Casa de Sierra Nevada 4.5*
Official Description (provided by the hotel):
Casa De Sierra Nevada is a mixture of 16th to 18th century Spanish colonial buildings, located one and one-half blocks from the cathedral and main city square of San Miguel de Allende. Its 37 rooms and suites are spread amongst six colonial mansions.Each casona, or mansion, which features five to seven guest rooms or suites, is unique. Many feature outdoor courtyards with fountains, small gardens and al fresco corridors. Guests do not have the feeling of being in a hotel at all. Rather, they are integrated into the town itself, making for a true cultural immersion. ... more   less 
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