This is the plushest hotel we've ever stayed in, better than some Four Seasons and a crown jewel of the Hyatt chain. There is a reason there are only two "Level 7" Hyatt hotels in the United States. This hotel is one of them.
We were at first reluctant to stay at a snow skiing resort in August, fearing everything would be shut down and in moth balls. We got a great rate (for a Park Hyatt) so decided to spend a Friday and Saturday there as the last two days of a whirlwind vacation in the Rockies. It was the perfect way to end a great trip.
Many years ago when I just occasionally stayed at a Hyatt, I was given some great room upgrades. Since Hyatt has become my default hotel for business and pleasure, and being a Platinum member of its Gold Passport program for several years now, I've not received a single upgrade. (Maybe being Platinum is code for "no upgrade necessary?") So I was a little disappointed when at check-in, the very pleasant and professional receptionist did not offer an upgrade. But my family and I were not disappointed. Our room was fantastic.
But back to arrival -- the entry is smaller than I expected and a little unassuming. However, the valet took our car and helped unload the luggage. It turns out the valet fee is the same for self-parking, so be sure and use the valet. As it turns out, though, we never got our car out and only called the valet when it was time to leave. (The valet retrieving our car was a bit aloof and not helpful, but that was pretty much the ONLY picky point -- shouldn't even mention it except that otherwise this looks like an advertisement for Hyatt.)
Our room was very large and overlooked the village. Since we were there in non-ski season, I think the village view was better. Our windows opened fully, and the screens covering the window were without defect and fit perfectly. No bugs. Our room appeared to one of the very few with no balcony, but that was okay, because our younger son is just five years old. We kept the windows open at night and slept in great beds, under great linens, in wonderful mountain fresh air.
The lobby is what you'd expect from a Park Hyatt, and this one is perhaps one of the tops. It has great views of the mountains and ample seating on great, luxurious furniture. It's the outside areas you want to be in, though. On the patios there were fire pits (nightly s'mors are a must-do for adults and kids), dining, and the pools. The one swimming pool is not remarkable, but there are five Jacuzzis. Five. It is a ski resort, after all. On Saturday when we spent about two hours at the pool, the two over-worked guys at the pool bar attended to everybody in a first-class manner. The younger attendant, a 20-year-old local kid, was very pleasant, efficient, conversational, and did a fantastic job serving all the people clamoring for his attention. His co-worker was equally to the task.
My boys played soccer, tether-ball, Ping-Pong, bean bag toss, and tag on the lawn with other Hyatt families, and ventured a little ways down the lawn to do trampoline bungee jumping and rock wall climbing. Earlier on Saturday my wife and older son did a horseback ride with the stables just up the mountain from the Park Hyatt, and they loved it. It was a one-hour ride through the forest and aspens, and both said they'd wished they'd booked a two-hour ride.
We ate the breakfast buffet each morning, and it, too, was wonderful. Most every Hyatt resoirt we've ever stayed at has a great breakfast buffet (Maui, Kauai, Hill Country, Tamaya, to name a few), and this was no exception. All of the foods and drinks were perfect. No complaints.
I just can't find anything bad to say about this hotel, other than I wish I had been born a trust-fund baby so that I could just come live here. A great experience.
I hope my boys turn into snow skiers, so that I'll come back in ski season to watch them ski. (Good use of points and points/dollars!!)