We have Interval and expect nice rooms. This room was indeed nice but certainly needs some work (ex. ceiling in bathroom is peeling). Our TV/DVD didn't work so we called in a request to have someone come and look. We got the anticipated "women can't work electronics" and a snippy attitude. When he couldn't fix it either, we got "Oh, I can't get it to work either". Wow, that's why we called. Finally, with some other help, that was fixed. Just didn't need the attitude. Oh, while the maintenance guy was here, we mentioned that the drawer in the fridge wouldn't shut properly. Response? "Oh yeah, does that sometimes." The rooms are nice though, and has everything we need. Customer service needs some adjustment is all. Mumbling responses and not very helpful. If you're coming for the room, this is a nice spot. If you're coming expecting some service, go somewhere where people are at least glad to have you stay at their resort.
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- Also Known As:
- Falcon Point Hotel Avon
- Falcon Point Resort Avon, CO - Beaver Creek