This was a four day mini family reunion. There were 13-17 of us with 3 rooms. I was disappointed that the hotel couldn't get our rooms close together even though they didn't seem that busy. I spoke with a manager about this and he really didn't seem to care. He just smiled and listened. I had asked repeatedly about needing to be close to my father's room since he is in a wheelchair and we like to help my mom with his care. I also was disapointed with there "Green don't clean my room $5 hotle credit?" I tried to use it several times and employees just looked at it with a blank stare saying "it can't be used here" or "I don't know what this is for". Very frustrating. The rooms were nice the property is beautiful, the valet was quick, Jon the conceige was outstanding. I got the feeling at times that this hotel cares more for it's "owners" (timeshare people) than it's guests (peons like me who don't do the time share thing). When I stay at a high end property I usually will leave with a story about how the hotel/staff really went the extra mile or gave some type of upgrade or complimentary service but sadly not this time.
No wow stories to share to make me want to return.
- Official Description (provided by the hotel):
- The Westin Riverfront Resort & Spa at Beaver Creek Mountain is in the heart of the Vail Valley, CO and was recently named the #2 Resort US Mainland by readers of Conde Nast Traveler. The Beaver Creek hotel features direct access to skiing and year-round mountain activities. Home to Spa Anjali, named #2 Resort Spa by Conde Nast Traveler readers, relax where mother nature nurtures. Revive at Maya, a Richard Sandoval Signature restaurant due to open in June of 2013. Experience total renewal in a spacious studio suite or one, two or three bedroom condominium with breathtaking view of Beaver Creek Resort. ... more less
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- Also Known As:
- Westin Riverfront Hotel Beaver Creek
- Westin Riverfront Resort And Spa
- Westin Beaver Creek
- Westin Riverfront Resort & Spa Avon, CO - Beaver Creek