No matter whether you are staying at a Four Season's or a Holiday Inn it is never the same as home. I always think about all the other guests that have stayed in the room before me and how poorly most rooms are cleaned when turned over.
Despite the beautiful lobby and warm welcome, my first impression of the Westin Riverfront Resort & Spa will always be the one bedroom suite that smelled like feces or a rotting animal and the lack of responsiveness from the Management to solve my problem. The attitude of Management was pleasant, but indifferent. Additionally, for a room only more than a year old it was in disrepair.
Requests for simple items such as blankets and extra towels took multiple phone calls and sometimes several hours to honor.
Services are very limited. The bars and restaurant close early. The hotel shop/market closes at 5pm!
The physical plant exclusive of the rooms is beautiful and the staff generally very friendly. It is a shame that the room maintenance, upkeep, and service is so poorly attended to. This resort has the potential to be a four star property (I consider the Ritz Carlton Bachelor Gulch a 5 star), but for now I only give the Wesitn Riverfront Resort & Spa a weak 3 out of 5 stars.
- Also Known As:
- Westin Riverfront Hotel Beaver Creek
- Westin Riverfront Resort And Spa
- Westin Beaver Creek
- Westin Riverfront Hotel
- Westin Riverfront Resort & Spa Avon, CO - Beaver Creek
- Official Description (provided by the hotel):
- The Westin Riverfront Resort & Spa at Beaver Creek Mountain is in the heart of the Vail Valley, CO and was recently named the #2 Resort US Mainland by readers of Conde Nast Traveler. The Beaver Creek hotel features direct access to skiing and year-round mountain activities. Home to Spa Anjali, named #2 Resort Spa by Conde Nast Traveler readers, relax where mother nature nurtures. Revive at Maya, a Richard Sandoval Signature restaurant due to open in June of 2013. Experience total renewal in a spacious studio suite or one, two or three bedroom condominium with breathtaking view of Beaver Creek Resort. ... more less
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