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“THE BEST” 5 of 5 stars
Review of Westin Riverfront Resort & Spa

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Westin Riverfront Resort & Spa
4.5 of 5 Resort   |   126 Riverfront Lane, Avon, Beaver Creek, CO 81620   |  
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Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #2 of 6 hotels in Avon
GreenLeadersBronze level
Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
“THE BEST”
5 of 5 stars Reviewed April 18, 2013

We stayed at the Westin in Beaver Creek for the first time at the end of March and have to say this hotel got everything right. The rooms are beautiful, the front desk is very helpful, the valet's are so wonderful! We decided to ski in Vail one day and upon getting into our car the valet had stocked it with bottled water for us.. The little things like that make this hotel upstanding.. It is beautiful, clean and warm and welcoming. The lobby smells wonderful and fireplace is warm and cozy and they hand out fresh baked chocolate chip cookies in the lobby at 4pm.. Like I said the little things and the big things make this hotel special. We plan to come back year after year!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, June 10, 2013
We're delighted your first stay with us was so memorable and we're proud our staff provided such personal service for you. We're excited for you to come back and visit again!
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633 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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English first
Jacksonville,fl
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 16, 2013

Really enjoyed the service at the Westin. Our room was clean, modern and well decorated and the food at Cima was very tasty. The steam room was perfectly large, clean and well heated, hot tub was well maintained. Room service brought whatever we needed. The kitchen in our room helped save money on breakfast. My only disappointments is that parking was overpriced at $25 per night. The resort fee was $25 also but does not include any work out classes held on property. I was charged for a yoga class when I thought it was free and included in the resort fee. The work out schedule hand out should be more clear since it has dollar signs next to some yoga classes and none next to others. The resort did take care of the fee during check out b/c of the misunderstanding. Overall, I would return again but wished that added more activities around the resort to make up for the resort fee. Eat at "snooze" in denver for breakfast, avoid Flame inside the Four Seasons in Vail, and ti amo italian eatery was very tasty.

Room Tip: Rent a car. Got one from orbits for a great rate. Shuttle was not running when we were there.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, June 10, 2013
We're happy you enjoyed our service and facilities at the Westin Riverfront Resort and Spa and thank you for sharing your special occasion with us. We appreciate your feedback and look forward to seeing you again soon!
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Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 12, 2013

This hotel met our expectations as the hotel is well taken care of and the staff were wonderful. We didn't realize when booking its actually not a standard hotel, but rather units that are privately owned and managed by Westin. Gondola was very convenient and the ski valet was awesome during our stay. Hot tubs were nice overlooking the river and the gym facilities to include the steam room are top notch. There were a lot of families there, but we still managed to enjoy ourselves at happy hour by the fire.

Room Tip: Try to get one of the rooms on the fourth floor with vaulted ceilings as it made the room feel huge.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, June 10, 2013
Thank you for staying with us at the Westin Riverfront Resort and Spa. We're glad to hear we met your expectations and you enjoyed your stay. We are indeed a full ownership condominum hotel, which means, in some of our rooms, we are able to provide fully stocked kitchenettes or full kitchens, living areas, and fireplaces among other amenities. All to help make longer stays more convenient and comfortable. That being said, we are 100% Westin and committed to providing that experience to all of our guests.
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Chicago
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 5, 2013

My family stayed at the westin last week and had an unfortunate experience. We inadvertently left something fairly valuable in the room in one of the drawers. Upon discovering this, 12 hours after our check out, we contacted the hotel and spoke to the head of housekeeping, Jose. We explained our situation and he said he would check on it. My wife returned to the hotel the next day (24 hours after check out) to see if they found our stuff in the room. They had not. She even searched the room with a front desk staff member. I contacted the Front Desk Manager, Kimmy, about our issue and she, too, stated she would look into it. That was the last we ever heard from the Westin. Neither Jose nor Kimmy followed up with us about our issue or returned our item. While i accept full responsiblty for leaving something behind, i am surprised that housekeeping did not find the item and am shocked that both supervisors did not follow up...must be a culture thing at the Westin in Avon. Unfortunately, this terrible service overshadowed the other good folks who delivered wonderful service at the resort. Needless to say, we wont be back.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, April 6, 2013
Thank you for staying with us at the Westin Riverfront Resort and Spa! We're sorry we were not able to locate your lost item and appologize for any missed opportunity to follow up with you on the status of that lost item. We're glad to hear your experience with staff during your stay was wonderful and we appreciate you bringing this matter to our attention. Please contact me directly at the hotel if you would like to discuss further and in more detail.
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tampa FL
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 4, 2013

Beautiful hotel with an amazing spa. The staff is helpful but the concierge seems more interested in selling time shares than in providing good information. The shuttle bus drivers knew more and gave better advice. Avoid Sage outdoor adventures. They should have closed for the season and our concierge should have know something about the conditions before sending us to waste a day there.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, April 20, 2013
Thank you for staying with us at the Westin Riverfront! We're glad to hear you enjoyed the spa and our staff. Our appologies if the outdoor adventure provider that was recommended did not provide the experience you were looking for. We appreciate you bringing this to our attention and will strive to stay updated on the conditions in the areas they operate as the seasons transition.
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Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 4, 2013

We have stayed in Vail and in Beaver Creek and were not sure how we would like staying in Avon. We loved it and will go back next year. Easy drive to Vail to ski, shop, & dine; or you can take the gondola right from the hotel to ski Beaver Creek. Walk to wonderful restaurants in Avon, or for groceries. Five minute drive to Beaver Creek. Beautiful views, plus fabulous Westin service and amenities. Their spa, health club and yoga/Pilates facilities are excellent. Great year-round pool and hot tubs. Happy hour begins at 2:00 where you can sit in front of the fire, gaze at the mountains and listen to local musicians until 9:00. The rooms/suites, are just heavenly, of course!

Room Tip: Probably depends on price--more $ for mountain view over valley view (still mountains).
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, April 20, 2013
We're gald to hear our central location provided the accessibilty and convenience needed to enjoy and experience all the Vail Valley has to offer. We're also happy that our resort and amenities could be a part of that experience. We look forward to your return!
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Boulder, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 2, 2013

The Westin Riverfront is so beautiful and easily located if skiing Beaver Creek or Vail. We also had a last minute complication and needed to bring a dog and the Westin was more than accomodating. We had the king studio which was a very comfortably sized room with a small kitchenette, fully equipped with toaster, utensils, plates, etc., small refrigerator and microwave. We saved quite a bit by having breakfast and snacks in the room and then only eating one meal out. Meals in Beaver Creek are quite pricey. We had a room on the first floor with a patio and convenient access to a fire pit that they started every night making S'mores a must. It is conveniently located close to a gondola to get you up the mountain, however if you are wanting a ski in/ski out hotel this is it's only drawback. They also have the absolute best valet parking guys ever!!! Front desk is also very helpful and friendly. Called the concierge a few times and left messages but never received a call back so we just figured out things by ourselves or called "Service Express" and they helped. Love Love Love this place!

Room Tip: Room 140 has private access to the fire pit outside the lobby and is conveniently located if you hav...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, April 20, 2013
Thank you for your great review. We're very proud of our staff and we're glad their service helped make your stay so wonderful. Sounds like you had a fun filled vacation with us and we're happy your four legged family member was able to join you! See you again soon!
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Additional Information about Westin Riverfront Resort & Spa

Address: 126 Riverfront Lane, Avon, Beaver Creek, CO 81620
Phone Number:
Location: United States > Colorado > Beaver Creek > Avon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Avon
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Riverfront Resort & Spa 4.5*
Official Description (provided by the hotel):
The Westin Riverfront Resort & Spa at Beaver Creek Mountain is in the heart of the Vail Valley, CO and was recently named the #2 Resort US Mainland by readers of Conde Nast Traveler. The Beaver Creek hotel features direct access to skiing and year-round mountain activities. Home to Spa Anjali, named #2 Resort Spa by Conde Nast Traveler readers, relax where mother nature nurtures. Revive at Maya, a Richard Sandoval Signature restaurant due to open in June of 2013. Experience total renewal in a spacious studio suite or one, two or three bedroom condominium with breathtaking view of Beaver Creek Resort. ... more   less 
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Also Known As:
Westin Riverfront Hotel Beaver Creek
Westin Riverfront Resort And Spa
Westin Beaver Creek
Westin Riverfront Resort & Spa Avon, CO - Beaver Creek

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