This hotel met our expectations as the hotel is well taken care of and the staff were wonderful. We didn't realize when booking its actually not a standard hotel, but rather units that are privately owned and managed by Westin. Gondola was very convenient and the ski valet was awesome during our stay. Hot tubs were nice overlooking the river and the gym facilities to include the steam room are top notch. There were a lot of families there, but we still managed to enjoy ourselves at happy hour by the fire.