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“Westin is as great as advertised.” 5 of 5 stars
Review of Westin Riverfront Resort & Spa

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Westin Riverfront Resort & Spa
4.5 of 5 Resort   |   126 Riverfront Lane, Avon, Beaver Creek, CO 81620   |  
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Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #2 of 6 hotels in Avon
GreenLeadersBronze level
Orange, CT.
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Westin is as great as advertised.”
5 of 5 stars Reviewed March 12, 2013 via mobile

Just returned from 9 day ski vacation and thoroughly enjoyed this hotel. A few observations I'd like to make.
First of all do not rent a car. Public transportation is easy and covenient and $25 a day to park a car is crazy.
Staff at hotel very friendly and helpful. A few kudos to Tomas in the ski valet dept.Great guy,hard worker, and very helpful. Don't forget to tip these guys at least $2 or 3 per day.
Food at Cima, their restaurant is good, not great.
Amy in the Lift Cafe is a doll and food for dinner not bad.
Gym and spa are very nice assuming you don't ski. I took off 2 out of 9 total days from skiing and had workout at gym and massage.
Overall a very nice hotel and it's lack of walkability to BC Village not a drawback.
Suggest renting from owner on vrbo.com rather than directly through hotel and save 50 percent.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, March 30, 2013
Thank you for your wonderful review of our resort. We're so glad you enjoyed your vacation. Please be aware that booking through vrbo as opposed to through the hotel will limit certain services available to you during your stay. Thank you again!
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636 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Milwaukee, WI
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 2, 2013

I was here for the second time for a conference.
The staff is very attentive. The view is beautiful from the front lobby.
You are steps away from the gondola up to world class skiing. We enjoyed Cima restaurant and The lift restaurant. The resort is in AvonThere is a free shuttle that takes you to Beaver Creek Village and around Avon. Vail is nearby and accessible by car.
My only negative comment was that the bathtub would not hold water. Although,I called twice to have it repaired.
Otherwise, I plan to return to this resort.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, March 30, 2013
We look forward to your return! Our appologies for the issue experienced with your bathtub and we appreciate you bringing it to our attention. Thank you again!
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Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 27, 2013

I recently stayed at this resort for the second time with my boyfriend a couple weeks ago. I have to say that both of our stays were wonderful. Both times we were upgraded to a one bedroom suite (my boyfriend has platinum Starwood status). The rooms were gorgeous. Cleanliness is huge for me and everything was spotless and very nicely laid out.

The service was incredible. Staff members were extremely friendly and knowledgeable. The ski valet and the gondola that connects to directly to the lift was perfect. And after a long day of skiing, the three jacuzzis and heated out door pool are great. Not mention the view is fantastic.

I would highly recommend this resort to anyone visiting Beaver Creek. It truly is a wonderful place to stay.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, March 30, 2013
We're so glad you continue to stay with us and are proud to provide a consistently memorable experience for you. We appreciate your great review and look forward to seeing you again.
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Buffalo, New York
1 review
5 of 5 stars Reviewed February 25, 2013

We absolutely loved the Westin in Beavercreek. The staff could not have been more welcoming and helpful during our 4 day stay. The bed was SO comfy and the rooms were clean and well appointed. The amenities including pool, hot tubs and fitness center as well as the on site restaurants were all excellent and you can't beat the location with a gondola right there. Ski valet services were perfect too. We highly recommend this incredible, lovely resort!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, March 30, 2013
We're happy to hear you enjoyed our resort so much. Thank you for your kind words about our staff. We appreciate your recommendation and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2013

Exceptionally beautiful resort with an incredible spa and luxurious rooms all with those Westin beds! The service was impecable each person in the staff will do all they can to make sure you leave there completely relaxed and having enjoyed every minute. Gondola right outside takes you to the lifts, snowmobiling picks you up right at the door, additional world class shopping in Vail is a shuttle ride away. I honestly can't say anything negative about this resort....go and enjoy!!

Room Tip: All have views....if you like to sleep late don't get one facing the gondola because they roll t...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, March 30, 2013
Thank you for your wonderful review! We're so glad to hear you had such a great experience and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Ga.
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 22, 2013

Where to begin? We used to stay in the upper Beaver Creek village, but the Westin Riverfront won us over several visits ago. The Apres Ski scene here is fantastic. What could be better than relaxing by a fire listening to the guitar duo "Turntable Review", or the amazing piano of Tony Gulizia!! And to be honest- the dogs (yes- off leashes) made it even better.

The hot tubs are the perfect way to finish- or begin- your ski day. Then just step on the gondola and you are on the mountain. Ski where you like, but smart planning says finish up on the Bachelor Gulch runs and you can ski-in, ski-out to your heart's delight. If you choose to finish up in the upper Beaver Creek village- no worries- buses are free and frequent.

We took the Colorado Mountain Express van from EGE airport, so parking was not used or needed. And as mentioned, bus service is free between the Westin and the village. You don't want or need a car if you fly in to EGE, or DEN for that matter- which is also served by CME vans.

Ski-valet is great. Need to rent? Beaver Creek Sports has a location on property. Hint- a discount coupon is in every edition of WhatToDo magazine- available from the concierge.

Speaking of Concierge- Julia Parsons and Betsy Zale will make you feel like family. And Chad at the Front Desk was the best!

Oh- it didn't hurt that the snow was awesome...but even the wonderful Westin can't promise that! ;)

Cheers! If you're there now- we envy you!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, March 2, 2013
Wow! Thank you for your fantastic review. You had the experience that we strive to provide. Your kudos to the staff are much appreciated – we’re very proud of our team and you mentioned several of our finest!
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Texas
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 19, 2013 via mobile

We have stayed here at least once a year since their opening. So, yes, we have enjoyed the hotel. However, it is changing. Now, if you are lucky enough to find a place to relax apres ski by the fire, expect to be surrounded by dogs off their leashes running around and sitting on the furniture (including one rubbing/cleaning his hindquarters on the couch cushions where guests were lounging - yuck) and to trip over toys as you go, as they have taken family friendly to a new level. It is still a lovely hotel, but it is not what it used to be. Ski valet is still great. Outdoor valet (with a nicely heated garage) and bell staff are good. Bar staff were friendly. The spa is nice. Love the outdoor hot tubs. The rooms are always quite nice (stayed in a smaller room than normal due to full hotel and missed many amenities), but if you need the laundry room, small machines are inadequate and often broken. The food quality is falling in both the bar and restaurant. They still need to extend the hours of the gondola to allow later ski shuttle use for more of a ski in/out feel despite not being on the slopes. Maid service was Very inconsistent, with something missed every time (trash not taken one day, toiletries not replaced another, towels not replaced another, etc.). We may go back, but this is the first time that is not a certainty.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review, March 2, 2013
We’re delighted to hear you’ve stayed with us so frequently and enjoy our hotel. We appreciate your feedback on your most recent stay and apologize for any issues experienced this time. While we do allow dogs, we do require them to be on leash in the public areas and they certainly should not be on the furniture. We’ll keep an eye out for that. We’ve shared your comments with our housekeeping and restaurant teams.

If you’re not able to make the gondola prior to 5pm, you can take the Avon shuttle service from Beaver Creek Village to the transit station across the street from the resort.

Again, thank you for feedback.
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Additional Information about Westin Riverfront Resort & Spa

Address: 126 Riverfront Lane, Avon, Beaver Creek, CO 81620
Phone Number:
Location: United States > Colorado > Beaver Creek > Avon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Avon
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Riverfront Resort & Spa 4.5*
Official Description (provided by the hotel):
The Westin Riverfront Resort & Spa at Beaver Creek Mountain is in the heart of the Vail Valley, CO and was recently named the #2 Resort US Mainland by readers of Conde Nast Traveler. The Beaver Creek hotel features direct access to skiing and year-round mountain activities. Home to Spa Anjali, named #2 Resort Spa by Conde Nast Traveler readers, relax where mother nature nurtures. Revive at Maya, a Richard Sandoval Signature restaurant due to open in June of 2013. Experience total renewal in a spacious studio suite or one, two or three bedroom condominium with breathtaking view of Beaver Creek Resort. ... more   less 
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Also Known As:
Westin Riverfront Hotel Beaver Creek
Westin Riverfront Resort And Spa
Westin Beaver Creek
Westin Riverfront Resort & Spa Avon, CO - Beaver Creek

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