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“Perfect Location” 5 of 5 stars
Review of Cabanas La Luna

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Cabanas La Luna
Carr. Tulum - Boca Paila km. 6.5 | Quintana Roo, Tulum 77789, Mexico   |  
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Hotel amenities
Ranked #2 of 75 hotels in Tulum
Heidelberg, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Perfect Location”
5 of 5 stars Reviewed November 8, 2012

Traveling with my dad (72) and my son (12) brought me to Cabanas La Luna. We planned to stay there only one night but due to the very friendly service and the perfect location, we extended two times to stay more nights there. Not only the very friendly and relaxed atmosphere was welcoming but as well the very good restaurant made it not really necessary to leave the place and hoover between breakfast - beach - some sightseeing - coming back to the hotel and having dinner there.

Room Tip: The room Marrakech is a perfect room if you would like to sit on the balcony of your room and watch...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CabanasLaLuna, Manager at Cabanas La Luna, responded to this review, December 7, 2012
Thank you for your kind review. We are happy to hear that you had such a wonderful time at La Luna and enjoyed your stay in Marrakech. We hope to welcome you back for many more sunsets!
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458 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Sammamish, WA
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2012

The bride's and groom's immediate families plus many adventuresome friends filled the entire property and spilled over into several nearby beach hotels and casitas. La Luna hosted the wedding ceremony and the subsequent dinner (for 65 guests). The staff were gracious and helpful in every way and the food was fantastic.

This long, beautiful beach is 'rustic' and 'unspoiled'. That means each property generates its own electricity with windmills, relies on bottled water and sometimes battles mosquitos. This means fans instead of air conditioning, periodic shortages of hot water and drapes of mosquito netting around the beds - but - each cabana is unique, colorful, imaginative and fun. Outside paths are all sand, with individual foot-washing pools at the foot of each staircase and deck or patio. Nobody wears shoes after the first five minutes.

Room Tip: We stayed in "Casa Blanca", which was small but close to the beach. Our children's fa...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
homer63
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2012

Stayed here for 3 nights as part of our honeymoon in APril 2011. Great location. Was able to cycle about 20minutes along the coast (flat terrain) to Mayan Ruins. Old bikes available from property. Cycled up to tulum village which is 10 minutes, and on a town for grocery bits another 5-10minutes further. The beach by the cabanas is gorgeous, really long so ideal for long walks with lots of other small hostels & cabanas along the way to stop for food and cooling cocktails. There is a nice bar/restraunt less than 5 minutes down the road/beach towards thulium that has live music and nice food. Forget the name, apologies.
Only down side to La Luna was the extremely uncomfortable thin mattress. Don't know why we didn't say something. Staff were lovely and friendly. We got a private taxi there from cancan and when leaving to go to the airport. Forget the price but was def worth it and was easy to organise online prior to the trip!
Great memories of Tulum.

Room Tip: Christopher Columbus was ideal. The toilet, sink and shower are within the room but small price to p...
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CabanasLaLuna, Manager at Cabanas La Luna, responded to this review, December 7, 2012
Thank you for your review. We are happy to hear you enjoyed your stay with us and appreciate your honesty. A few things I will like to address for those who are reading the review and considering a stay with us, we have upgraded our mattresses and I believe we no longer have this problem with them being uncomfortable. I believe a few new reviews can confirm this. Also, we no longer rent bikes, however there is a spot within a short walking distance that has great bikes available. Again, thank you for a wonderful review and we hope to welcome you back soon!
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Kitsap County, WA
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 1, 2012

We spent 8 glorious nights at Cabanas La Luna in October and loved every minute. I was a bit reluctant at first because the Cabanas are "rustic" and I am insect phobic, but it wasn't a problem in the least! While "eco-friendly" the Cabanas are well maintained and very clean with everything you could need. The fan and mosquito netting above the bed was great.

The staff provide just the perfect balance of helpfulness and availability and privacy. We stayed at La Luna for a few nights in 2011 and decided we had to return for a longer visit. Our first four nights were in the "Christopher Columbus" cabana -- and our second four nights were right next door in the "Robinson Crusoe." It was nice to have a slightly different experience in each room. Both have their pluses and minuses. The Christopher Columbus is slightly larger overall and the bathroom is behind the sleeping area and spacious. The space around the bed is very close. The view from the patio is great and there is a straight shot down to the beach. The "Robinson Crusoe" has less space overall, but more around the sleeping area and the bathroom, while smaller is more separate (saloon doors divide it from the sleeping area). The view from the bed in the Robinson is spectacular -- straight out to the sea, and it also has a path straight to the beach. Both are great for a single traveler or couple, but would be really challenging for anyone traveling with children. We also loved the porches on each cabana -- with a table, lounge/chair, and hammock it was an extra outdoor room where we spent a lot of time.

Cabanas La Luna has a great vibe to it -- it feels like staying with extended family. Since the property is fairly small, guests get to know each other on the beach and in the restaurant, but at the same time there is a lot of privacy. It is not a big party scene on the beach, but still has a sense of companionship we loved.

The restaurant "Las Estrellas" on site is fabulous and we ate there repeatedly. They had the best guacamole we tasted on the trip, and the ceviche was amazing. Can't go wrong with anything on the menu. It was so nice to have such a great choice so close to the cabana.

We think this is the best deal on the beach -- gorgeous, well kept white sand beach, gentle slope in the water, well maintained beach beds, umbrellas and chairs, and understated beach service for food and beverages. While we walked the beach and looked at other properties, we decided we really wouldn't want to stay anywhere else. We will be back!

Room Tip: Be sure to check out all the cabanas -- there are different size cabanas to accommodate every need.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netarts, Oregon, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2012

Management and staff are fantastic. They were very attentive and willing to help wherever they could and fulfill any request you may have. The restaurant Las Estrellas, which is somehow connected with La Luna, has delicious lunch and dinners at very reasonable prices. There's bike rentals a short walk away, and dining options all up and down the beach. You can quite easily bike to town or to the ruins, or even to the Sian Ka'an Bioreserver if you don't mind the dirt roads and potholes. Highly recommend La Luna, especially at the price they offer rooms.

Room Tip: Marco Polo was not a bad room. Was private and had a private bathroom and a balcony. Balcony has obs...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2012

We recently returned from our stay at La Luna via the Marco Polo suite for 5 days. The cabana is charming and very private. Really nice for couples, it has a very large terrace perfectly suitable for the massages we ordered whilst listening to the ocean.
The terrace had a partial ocean view which had its pros and cons. It would have been great to have a full ocean view but at the same time it kept the place a little private and hidden which we did like.
The cabana also has an additional small bedroom ideal for a kid or third person, yet because of the intimacy of the cabana it's better for a kid/family member. On that note, the cabana was designed in authentic Tulum style, so keep in mind the bathroom is a separate area but has no door...I wouldn't recommend this as a "first date" cabana.

The location and beach front is devine. While dazzling in one of the beach beds enjoying the sun the staff will bring you whatever you need whether its exotic cocktails, food or a freshly chopped coconut from one of their many palm trees.
Never have we experienced such helpful smiling and wonderful staff. They were just exceptional in all regards (I lost my heart to Oscar).

We tried multiple restaurants in Tulum but must conclude that "Las Estrella's" (la Luna's restaurant) was by far the best. Having experienced some of the best gourmet restaurants in the world, we would definitely like to include "Las Estrella's" in our top 3.

Overall, our stay was fantastic! Just keep in mind that Tulum is a jungle, you will see some bugs, you will experience heat and sandy conditions, and the Mosquitos come out at night during the rainy season. Also, La Luna's is not a luxury all-inclusive resort so don't hold it too those expectations. ...It's got way more charm and unique character! Enjoy!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2012

La Luna is a little bit of paradise. It's perfectly charming as soon as you cross the entrance, with soft sandy pathways, green jungle landscaping and the sound of waves crashing. The staff goes above and beyond! Thank you to Luke, Isabelle, Oscar, Ruben, Jose, Quami and the house/grounds keeping staff!! Everything was perfect. The staff is happy to recommend activities to do in Tulum or outside of Tulum.
We stayed in the smallest cabana, Robinson Crusoe. It was perfect for a close couple. A queen size bed and half wall dividing the room from the bathroom. The room is on the smaller side, but is very clean, I only saw 1 bug in 9 days. There are some mosquitoes, but they didn't bother us at all, as long as we kept the two fans on at night. There is a net around the bed, but we didn't even need it.The shower is big. Even big enough for two people. It's absolutely a romantic room. This cabana has a sandy path directly to the ocean. The sunrise shines right into your room. I loved just lounging in the hammock outside our cabana door. If you choose, the staff will bring you a breakfast (included in room rate) of delicious fresh fruit with coffee, tea, toast, jam and fresh squeezed orange juice. They have other options on the menu, if you don't want the included breakfast. We enjoyed an inexpensive breakfast 4 doors down @ Ziggy beach bistro. Order the Huevos Motulenos...DELICIOUS! We visited a few other hotels for food or drinks and preferred the accommodations and beach @ La Luna much more! So glad we chose it!! The bar is fun to hang at night and chat with the bar tenders. There are wooden swings at the bar too. They bring you complimentary apps of homemade hummus, bread, veggies, etc. The La Luna restaurant has spectacular food! I recommend the grouper or the lobster special, if they have it. You will pay more than the food in town, but it's worth it if you want to treat yourself to something other than tacos. We LOVE tacos, so we did go into town a lot. So many good places. Do some research, before your trip. Ok, back to La Luna...The beach is beyond gorgeous. Perfect white sand. A stunning sunrise every morning. Warm water with waves, which personally makes swimming more fun. They even have a volleyball net. Nice new beach umbrellas and beds. Nothing about this place seems shabby or old and used. Everything is kept up very nicely. If you spend the day on the beach, the staff will come ask if you'd like a drink or some food. Very attentive. I can't say enough about the house keeping. Every day we came back to a spotless room. They are eco friendly too, so they only replace your towels if you leave them on the floor. You have the option to reuse them. I thought that was nice. Everything is well decorated and colorful, so you truly feel like you're in another world. I'm not sugar coating this. It is everything I say it is. What it is NOT...is an all inclusive, fancy resort, with fancy products and a swim up pool bar. If you're looking for a private, little rustic, romantic, gorgeous place to stay with outstanding customer service, then this is the place to stay. There's a reason they're #2 out of many many hotels. They deserve it! We'll be back for sure!! Thanks again, Jess & Kayne

Room Tip: Please see my review and if you need slightly more space, then get the cabana next door to Robinson...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Cabanas La Luna

Address: Carr. Tulum - Boca Paila km. 6.5 | Quintana Roo, Tulum 77789, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#1 Family Hotel in Tulum
#2 On the Beach Hotel in Tulum
#3 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Feel like Robinson Crusoe, Christopher Columbus or Captain Dale on a tropical shore with everything you need to feel the magic of life: fresh air, blue skies, turquoise water, fresh local dishes, friendly people and a lot of sun. Come to magical La Luna and enjoy a fairy tale come true! ... more   less 
Also Known As:
Cabanas La Luna Tulum
Cabanas La Luna Hotel Tulum

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