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“Nice beach and rustic accomodation” 3 of 5 stars
Review of Zulum Beach Club + Cabanas

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Zulum Beach Club + Cabanas
3.0 of 5 Villa   |   Carretera Tulum, Boca Paila Km. 6.5 | Quintana Roo, Tulum 77780, Mexico   |  
Hotel amenities
Ranked #45 of 67 Specialty lodging in Tulum
NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Nice beach and rustic accomodation”
3 of 5 stars Reviewed November 5, 2012

Well located rustic cabanas. The accommodations are quite basic: salt water shower, limited electricity at night but decently comfortable hanging bed. I would argue that if you are looking for basic eco-chic accommodations you could find better value in Tulum.

Staff is excellent and the food at the restaurant is affordable and delicious.

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Luxembourg City, Luxembourg
Top Contributor
91 reviews 91 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 24, 2012

Came to Tulum for a long weekend form Mexico City and played it by ear. It was low season, so prices were very negotiable. I think that is the key to this place: negotiating the price to where it should be given its rustic elements. Such elements include that their is no a/c (but there are fans in the rooms), the water for bathing is half well water half sea water and the bathrooms don't offer a lot of privacy. That said, people need to remember that Tulúm isn´t Playa del Carmen. You come to Tulúm becuase it is literally on top of the beach and for its isolated feel. At any rate, we were some of only a few guests there, and we were treated very well. Food was decent and drinks were given to us for half price. We didn't settle up the bill until the last day and they were fine with that. The beach right in front is incredible and they have a small pool as well. The rooms are rustic but with some nice touches like organic shampoos and mirror made of slices of tree stump with irregular forms, and we had a beach front balcony with a hammock, bean bag and wooden chair. In the end I would come again as long as the price takes into account that it isn't on the level of the more upscale places that have popped up in recent years.

Room Tip: best to go with abeach front room if you can swing it, on the second floor (or what they would call...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mexico City, Mexico
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 10, 2012

The hotel is well situated but it needs better services. poor electricity and salty water is ok for a couple of days, but if you are looking for comfort, you have to stay in downtown Tulum. You can go to the and enjoy the beach every day, and get back to your confortable room with good services.

Downtown also offers plenty of good restaurants and old town mexican atmosphere.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 31, 2012 via mobile

we stayed here in October 2007. at that time, zulum was still a new property & the view from the second story beach front room was amazing.

but, while we waited forever for breakfast one morning, the cleaning people cleaned our room. when we returned to the room, I saw that I had left my wallet on the coffee table & later realized that money was missing from it. I knew I shouldn't have left it out in the open so I didn't mention it.

then the next day, after the cleaning people had cleaned again, I noticed that a travelers check was missing from my purse that was hidden underneath all my clothes in the closet. I had to report the incident to the police in order to be reimbursed for the missing money.

After reporting the incident, I told management what had happened & they refused to believe that their employee(s) stole from us. they thought I was lying or had lost it myself. I'd never had anything like this happen before & couldn't believe they were ignoring the situation.

overall, I loved the view & actually liked the swinging bed. I do remember the electricity & the shower being spotty, but I
just chalked it up to being "eco-friendly". I definitely didn't feel safe after the theft incidents nor did I want the staff in my room again, but most importantly, I didn't feel like the management truly cared about their guests.

I'm writing this review nearly 5 years later so clearly I'm still annoyed.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 21, 2012

After staying one night at an overly expensive stuffy, hot, trying to be "hip and groovy" cabana place down the road, Zulum seemed like a paradise. We stayed on the the thrid floor of one of the building closest to the beach. The view was amazing, and the room was cute and cozy, with a thatched roof, hanging beds, hammocks, glass doors, cute little windows, and cool lighting fixtures made out of conch shells. The only downsides to this place were that the shower only had cold water, although this was probly just in our room, and the toilet was right under the showerhead, which was a little strange. Othe than that though, It was great. The beach front bar and loung was nice because you could grab a drink and relax on outdoor couches, hammocks, or under umbrellas on the beach. The staff at Zulum was very friendly and helpful. It's a great place to stay righ on the water, and I recommend it to anyone traveling in the area.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Aspen, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2012

My girlfriend and I stayed at the hotel Zulum a total of 8 nights this past November. We had the most wonderful time. The rooms were clean and had a rustic kind of charm. The staff (Jaunito, Mauro, and others) was amazingly helpful and friendly. We enjoyed many meals at the hotel restaurant which featured fresh fish and lobster for reasonable prices. The management (Chris) was also very friendly and accommodating. We are really mellow people who wanted a chill beach vacation and to meet some of the locals. Hotel Zulum was the perfect place for us!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kingfield, Maine
1 review
5 of 5 stars Reviewed January 30, 2012

We were really lucky to stumble into this place! We spent our first night here on the third floor overlooking the ocean and then decided to spend our entire vacation here. The room itself was small but perfect for the two of us. We loved the rustic and elegant charm.

The service could not have been better. Every single staff member (yes all of them) were awesome. We were treated like guests and as friends.

The food was amazing, the best we had on the beach, by far. The shrimp ceviche was so delicious and there was so much of it, I couldn't finish. It could have easily fed us both. The continental breakfast in the morning was perfect--plates of fresh fruit, homemade bread, handmade fruit juice, and frothy hot coffee.

Even the shampoo and conditioner was fantastic.

I loved this place and if we make it back to Tulum, we will definitely stay here again. In fact, we might go back to Tulum just so we can stay here.

Room Tip: Ask to look at the rooms. They have many different kinds of rooms available depending on your needs...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Zulum Beach Club + Cabanas

Address: Carretera Tulum, Boca Paila Km. 6.5 | Quintana Roo, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Beach Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #45 of 67 Specialty lodging in Tulum
Price Range (Based on Average Rates): $
Hotel Class:3 star — Zulum Beach Club + Cabanas 3*
Official Description (provided by the hotel):
We are almost sure that after being here only one day you will be thinking about changing your return ticket or even canceling it and staying for good (nothing can be farther from the truth, it happened to us and many other people). but don't worry we have 18 different Cabañas to choose from to make it your new home. ... more   less 
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Also Known As:
Zulum Beach Club + Cabanas Hotel Tulum

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