We had originally booked to stay for 7 nights here but after reading the reviews I cancelled as much as I could, leaving us in a New Casita for 4 nights.
The room itself was nice, right on the beach, with quite a cool outside bath/tub on a small balcony upstairs. I have no complaints about the room, but for $420 a night - that is the very least I expect.
The rest of the hotel, however, fell well short of expectations. We were told that the main kitchen was closed for refurbishment, which is fine - these things happen, but the food provided instead was just awful! Pretty grim buffet for breakfast and a near indebile one for dinner (at $25 a head?!?!) Luckily there other places in Tulum to go to eat.....
The main bar is a very cool building, but the staff are rude and inattentive (and then harrass you for tips) and the drinks are.... rubbish. And overpriced. Luckily there are other places in Tulum to go for a drink.....
The rest of the hotel - feels like a bit of a sham. I am sceptical of its eco credentials (pretty much all of it is cement) and for the prices they are charging you expect so so much more (perhaps a fresh water shower? Staff that are polite? Are these so much to ask?). Like many others I was drawn in by the website which is at best misleading...
In short - hugely overpriced and falls miles short of what anyone would expect.... Don't bother.
- Official Description (provided by the hotel):
- Introducing, PAPAYA PLAYA, A DESIGN HOTELS™ PROJECT hitting Tulum, Mexico from December 6, 2011 to late 2012. Having sought far and wide for a place to create an authentic, nurturing experience, the 900 meter stretch of oceanfront paradise cocooned on the Caribbean coast of the Mayan Riviera was the perfect spot. Together with Emilio Heredia, owner of the existing Papaya Playa beach bungalow resort, Design Hotels™ is initiating the ultimate pop-up camp. Claus Sendlinger explains: “Our idea was to create a transitory, yet deeply culturally-rooted experience and we couldn’t have dreamed up a better place to make this happen. Capitalizing on the natural environment and multicultural character of Tulum, we quickly put together an international team of real visionaries, each enriching the experience with their own food, music, design or wellness concept. The enthusiasm and creative energy of everyone involved enabled us to renovate the camp and put together a holistic program within a very short period of time.” So come December, the authentic-pleasure seekers have a new raw-luxe camp they can sink and rub their feet into. Eighty-five cabañas have been renovated by the Design Hotels™ creative team. Integrating local materials and building techniques, they encourage its residents to soak in the warmth of the elements, both physically and mentally. The separation between man and nature diminishes in these rustic spaces while the perception of small indulgences – like high thread count sheets, flowing mosquito nets and thick towels – is heightened. The ultimate luxury in most of the cabañas, is the private porch, where hammocks gently swing guests into sync with Tulum’s laid-back rhythm. ... more less
- Reservation Options:
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- Also Known As:
- Papaya Playa Tulum
- Papaya Playa Hotel Tulum