I had a great family holiday here, the resort is large and well maintained with plenty to do. We had standard rooms and they were lovely, they were located in the centre of the resort so were very peaceful. I'm glad I didn't ask for a sea view as there was a lot going on by the pools and restaurants. If you like spending a lot of time on your balcony so want a great view be prepared for it to be noisy. Housekeeping was good and quickly became used to our schedule, the mini bar soon became stocked with our favorites.
The food is very good with plenty of choice of restaurants for a two week holiday. My favourites were the French, Italian, Asian and Seaside Grill. Co Co's is good for a light lunch and "proper" coffee and the smoothie bar is brilliant. Staff were friendly and efficient. Make sure you have plenty of small denomination Mexican currency with you for tips, they will expect it, it's not like many Europian all inclusives which have a no tipping policy, but the service is much better as a result. The only eating place I really didn't like was the large buffet resturant where we had breakfast, it was dark and dated, though this may have been refurbished since my visit, too busy and with not enough staff to serve the fresh coffe or water. However, the rest of my family liked the food selection here so maybe I'm being a little harsh, I'm not a morning person!
The beach is beautiful and the entertainment pool is certainly that, very lively and great for people watching. My holiday here was in August so all pools and beach areas were extremely busy with not enough sun loungers or parasols. One of our party put our towels out at 8am at the quiter end of the beach to ensure we had sun beds and shade, families that wished to be by the pools were reserving sun beds at about 6 am! Hotel management could alleviate this problem by putting more sun beds and parasols around both pools and also on the beach but this resort really needs another pool area, their simply isn't enough beachfront space to cope with peak capasity. I notice reviewers with younger children would like a pool with slides and play equipment so maybe future development could include this towards the middle or back of the resort?
I didn't use the spa as it was too expensive, especially when you consider the wage rates of the people doing the treatments.
The gym was a disappointment, equipment and building not to the standard of the rest of the resort, either no air conditioning or it couldn't cope and the music was often unbearably loud so you were sweaty with a headache within about five minuets.
Plenty to do within a short drive of this hotel, Mayan ruins surrounded by jungle for culture vulters, Senotes, beautiful beaches, warm sea, turtles, dolphins and coral reefs for nature lovers and adventure parks with zip wires and cave diving for the thrill seekers.
If you are traveling out of peak season and a gyms not important to you I would highly recommend this hotel.
- Official Description (provided by the hotel):
- Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury® with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you’re right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more less
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- Also Known As:
- Dreams Tulum Hotel
- Dreams Tulum Riviera Maya
- Dreams Resort Tulum
- Dreams Tulum Mexico
- Sunscape Tulum
- Dreams Resort Spa Tulum
- Dreams Hotel Tulum