I had done a LOT of research prior to booking my vacation to Tulum and I had spent a LOT of hours on TripAdvisor trying to make sense of other people's reviews. When I stumbled upon Posada Luna del Sur's page, I was skeptical that it was really as good as people write about. Our first step into the hotel Janet welcomed us as if we were long, lost family members. She sat with us with a map of Tulum and highlighted places to go, places to eat, and things to stay away from. Both her and Jack deserve a lot of credit for our fun, relaxing, and adventurous vacation. We would 100% recommend Posada Luna del Sur to friends and family and will hopefully return again soon. We were sad we had to leave after 4 nights with them. It was great to stay in town and not a problem to not stay right on the beach. The beach is a good 10 minute drive and I definitely recommend renting a car... the walk can be brutal and you will more than likely get a major sunburn in the process. Not only for driving to the beach, but a car is helpful if you plan to go to any cenotes, diving spots, or other towns in the area.

My husband and I were guests at this hotel May 3 - 10. It was beyond all our expectations. The owners are wonderful people who really want to make their guests happy. They gave us lots of information so that we could make some informed choices about places to eat, go to the beach, etc. The hotel was spotless, the beach (Ana y Jose's) was beautiful and the ruins were spectacular.

We bought environmentally friendly suntan lotion before we left home. It isn't required at the beach but I can highly recommend thebrand that we bought. We went to the beach for three days and never burned under that extremely strong sun. The brand name is Mexitan and I got it over the internet.

The trip was just perfect with much of the credit going to Jack and Janet of Posada Luna del Sur.

This was our first trip to Mexico and we were a little apprehensive from all our reading on Trip Advisor. Our stay at the Posada Luna del Sur was the starting point of our trip and it set the tone for our whole trip… relax, enjoy, have fun and relax some more. The owners, Jack and Janet, were beyond gracious hosts. Our room was spacious, clean, and quiet and gave us the opportunity to experience Mexico, not just the all-inclusive hotel experience. Jack and Janet helped us plan our daily adventures, giving us referrals for trusted tours that were small and quant (no buses or mobs of people). Their intimate knowledge of the area and their relationship with high quality tour guides enabled us to experience Tulum in a unique and special way. The frequent words we heard from Jack were; you want to do that…done! And everything was arranged.

Although Posada Luna del Sur is in town, we still walked the beaches of Tulum, enjoyed wonderful dinners overlooking the ocean at a great restaurant called Mezzanine, and shopped and walked around the town of Tulum with no worries. (We did rent a car at the airport) The breakfasts of fresh fruit, Mexican sweet breads, fresh squeezed orange juice and fresh pressed coffee was the perfect way to start every morning. We had a large five-gallon jug of bottled water in the room and also a refrigerator, so we always had cold water to drink. The rooms are air-conditioned with two ceiling fans and our room had a sliding glass door out to the private garden Janet has made. Janet has done such a nice job of decorating her inviting and homey posada. If you want to experience the small town of Tulum and are not just vacationing for the endless supply of food, liquor and people that the all-inclusive resorts provide, then this is the place for you. Stop by and relax, enjoy, have fun and relax some more. We’re glad we did.

Nice rooms. The refrigerator was a big help. A large purified water container (20 liters ?) was provided that was a big help too. The owners spent a good amount of personal time recommending places to visit and eat. Their personal attention exceeded that of the other hotel owners we encountered during our two weeks in the Yucatán. There's plenty of parking in the garage and on the street. Note that the hotel is not anywhere near the beach, rather it is in town of Tulum, a charming small Mexican town with a number of good restaurants. Although it would be nice to be right on the beach, there are a number of positive points to being in the town, like walking access to restaurants and grocery stores. Also, there are a number of beaches, lagoons, and sinkholes that are dispersed throughout the region that are close by, so why stay isolated on one beach?